I recently signed up for Proton because I believed in its mission: privacy, security, independence, and building technology that puts users first.
And now, shortly after becoming a customer, I'm already questioning whether I made the right decision.
I am deeply disappointed by Andy Yen's views, public statements, and behaviour. Proton has built its reputation on being an alternative to mainstream technology companies, one that users can trust to uphold principles beyond commercial interests. That reputation depends not only on the products Proton develops, but also on the leadership representing the company.
A CEO is the public face of an organization. His words and actions matter. Customers should not have to question whether the leadership of a company they trust with their most sensitive communications reflects the values that attracted them in the first place.
I am calling for the immediate removal of Andy Yen as CEO of Proton.
This is not simply about expressing dissatisfaction with one individual. It is about accountability, corporate governance, and the future direction of Proton.
The board of directors needs to recognize that customer trust is not unconditional. People choose Proton because they believe in what it stands for. That trust can be lost, and subscriptions can be cancelled.
I have only just signed up, and I am already considering leaving. I cannot imagine I am alone.
Proton needs leadership that understands the responsibility that comes with the trust its customers place in it.
The board must act. Andy Yen should step aside, and Proton needs new leadership.
IcePulsar
I recently signed up for Proton because I believed in its mission: privacy, security, independence, and building technology that puts users first.
And now, shortly after becoming a customer, I'm already questioning whether I made the right decision.
I am deeply disappointed by Andy Yen's views, public statements, and behaviour. Proton has built its reputation on being an alternative to mainstream technology companies, one that users can trust to uphold principles beyond commercial interests. That reputation depends not only on the products Proton develops, but also on the leadership representing the company.
A CEO is the public face of an organization. His words and actions matter. Customers should not have to question whether the leadership of a company they trust with their most sensitive communications reflects the values that attracted them in the first place.
I am calling for the immediate removal of Andy Yen as CEO of Proton.
This is not simply about expressing dissatisfaction with one individual. It is about accountability, corporate governance, and the future direction of Proton.
The board of directors needs to recognize that customer trust is not unconditional. People choose Proton because they believe in what it stands for. That trust can be lost, and subscriptions can be cancelled.
I have only just signed up, and I am already considering leaving. I cannot imagine I am alone.
Proton needs leadership that understands the responsibility that comes with the trust its customers place in it.
The board must act. Andy Yen should step aside, and Proton needs new leadership.