I just went to my Trash folder to delete it, and without my knowledge the web page somehow dumped me into "All Mail" - while I was deleting. I did not realize that I was (somehow) outside of the Trash folder until I had deleted close to 250 emails - most of them from my Inbox and my Sent box. Those emails - some of them with new contact information from people, information from work, a couple of passwords, etc. are gone, permanently, and cannot be gotten back.
So why is there a connection between the Trash folder and "All Mail" at all? If I go to the Trash folder to empty it, >>there should be no danger of inadvertently deleting emails from OTHER folders.<< It should not only be difficult but virtually impossible to get dumped into other folders when you think you are in the Trash folder. It should be virtually impossible to inadvertently delete messages from one's Inbox or Sent box. Currently there is a danger - a rather big one, which just now removed literally pages and pages of emails I had wanted to keep. At the very least, the current pop-up that asks you "Are you sure you want to delete these? This cannot be undone," should have a bigger one that warns you that you are about to delete messages from your Inbox and / or Sent box - preferably in large red all-caps. But again, there should be no danger of being mysteriously dumped out of your Trash folder and into a different one while you're deleting anyway.
I am really, really disgusted right now - and wondering how I am going to deal with this needless data loss. Protonmail needs to fix this massive design error immediately. Using Protonmail should not be an exercise in walking on eggs.
I just went to my Trash folder to delete it, and without my knowledge the web page somehow dumped me into "All Mail" - while I was deleting. I did not realize that I was (somehow) outside of the Trash folder until I had deleted close to 250 emails - most of them from my Inbox and my Sent box. Those emails - some of them with new contact information from people, information from work, a couple of passwords, etc. are gone, permanently, and cannot be gotten back.
So why is there a connection between the Trash folder and "All Mail" at all? If I go to the Trash folder to empty it, >>there should be no danger of inadvertently deleting emails from OTHER folders.<< It should not only be difficult but virtually impossible to get dumped into other folders when you think you are in the Trash folder. It should be virtually impossible to inadvertently delete messages from one's Inbox or Sent box. Currently there is a danger - a rather big one, which just now removed literally pages and pages of emails I had wanted to keep. At the very least, the current pop-up that asks you "Are you sure you want to delete these? This cannot be undone," should have a bigger one that warns you that you are about to delete messages from your Inbox and / or Sent box - preferably in large red all-caps. But again, there should be no danger of being mysteriously dumped out of your Trash folder and into a different one while you're deleting anyway.
I am really, really disgusted right now - and wondering how I am going to deal with this needless data loss. Protonmail needs to fix this massive design error immediately. Using Protonmail should not be an exercise in walking on eggs.