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  1. Desktop bridge for free users.

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    63 comments  ·  Accounts & payments » Plans  ·  Admin →
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    RS commented  · 

    Another Request: IMAP/SMTP
    Please include IMAP/SMTP with a free account... without IMAP/SMTP, I cannot effectively test or use protonmail (PM) as my regular email provider...

    I know you include IMAP/SMTP in paid accounts to encourage users to upgrade to a paid account. However, your approach has the opposite effect -- it discourages users from using PM at all... perhaps, this is you goal -- you do not want free users...

    Hint: PM's Enlightened self-interest: Paid users come out of free account users, but they have to be using the free account enough to integrate PM into their daily routines and practices... PM has created a barrier to such integrated use of a free account -- which may be your desire: to encourage no use of a free account. Think again: include IMAP/SMTP with a free account.

    RS supported this idea  · 
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    RS commented  · 

    Please include IMAP/SMTP with a free account... without IMAP/SMTP, I cannot effectively test or use protonmail (PM) as my regular email provider...
    I know you include IMAP/SMTP in paid accounts to encourage users to upgrade to a paid account. However, your approach has the opposite effect -- it discourages users from using PM at all... perhaps, this is you goal -- you do not want free users... Hint: Enlightened self-interest: Paid users come out of free account users, but they have to be using the free account enough to integrate PM into their daily routines and practices... PM has created a barrier to such integrated use of a free account -- which may be your desire: to encourage no use of a free account. Think again: include IMAP/SMTP with a free account.

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