A very important option indeed. We're just a small company, but we would love to have for instance web orders come in in a shared mailbox to be handled by whoever has time while still having private mailboxes for every member of the staff, without the need of a separate mail account and swapping between accounts every time.

This is an absolute prerequisite for any business use.

In a professional email service, there has to be means to assign mailboxes to different groups of users where each each member of a group is able to fully use the mailbox(es) associated to said group.

And for private users, say a couple or a family, this is a really useful feature as well.

Years have passed and still no sign of Proton even remotely thinking about it. I find this is nearly as nonsensical as Microsoft's policy...

Absolutely critical and would be willing to pay extra to have the shared mailbox future available in the family plan, as it is a big hindrance in having me and my family members truly switch to Proton.

This is critical. In the light of newer developments in America, we desperately want to move away from M365. This is whats stopping us from migrating. It's an essential feature. It is supported by all major email providers.

I'm asked to help a small business migrate from gmail to something more privacy based. Proton comes to mind as I have an proton account for a few years now.

BUT this company has 3 employees and there is a need for sharing the info@ and maybe a few other addresses......

So please get started with this feature. This topic was opened in 2018. It's about time something moves here....

It is a the main reisonderdelen for me not to upgraden to Duo

So weird that this isn't a feature. I didn't even bother to check before buying a subscription because it should just be possible for ANY email provider.

+1 for critical

The more you invest in the Proton ecosystem (as I and my family have done), the more a few, weird missing features prevent a full migration from other services.This is a biggie. Please make it happen.

Critical Need.

This is one of the two critical missing features for me to stop me from moving my business to proton. (The other one is multiple accounts on the proton drive client)

I am a paying personal user for over 4 years. If this was implemented, I would move my business to proton in a heartbeat.

This feature is of major importance to any duo/family that's managing shared finances, correspondence, etc.

As a small business owner, I could also never consider proton as a provider without support for this feature.

Any update on this? It has been now more than 7 years!

Also a blocker for my small business to use proton mail.

Both as a personal user, and as a business user, this is an important feature.
Personally it helps my wife and I to manage our email correspondence with various parties without one of us missing parts of the conversation.
For the business, it enables a finance team to receive invoices and remittence advices to a shared mailbox, or a maintenance team to be able to monitor requests without sending many copies of an email around.

It is also a critical blocker for a business that I would be very happy to move over to Proton Mail if this feature was included.

für ein "Duo / Family" abo finde ich das essentiel!.
als Familie hat man oft eine gemeinsame Email z.b. fam.***@xx.xx und möchte das beide die mails im Postfach haben und damit auch antworten können.

heute geht dies leider nicht und muss für diese funktion leider auf google oder ähnliches zurück greiffen.

wen man schon Family und Duo optionen anbietet, dan sollte es auch machbar sein eune shardes inbos + mail erstellen zu können, welche man innerhalb der Gruppe / Family teilen kann.

What is the status on this one? We have just started migrating our small Business to Protonmail but have to revert as this is not present. Shared invoices for things as invoicing are a must. E-Mail Groups is not the same thing and does not cover all the use cases.

Any update on this feature?

It’s one of the most requested and truly essential ones for business users — having a real _shared inbox_ where multiple people can reply _as_ the same address (not just receive copies).

Groups are a nice start, but they don’t solve the actual need.

Please consider prioritizing this — it would make Proton much more usable for teams.

Would be REALLY helpful.