Show attachments at top of email (including in conversations)
When I want to quickly get the attachment of an email that is many pages long (e.g. due to reply list), I always have to scroll all the way to the bottom of the mail to find it. This is annoying. Why not put attachments at the top?
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Pierre Dugland commented
really bad UX for something that most people do all day (get attachments after a long back and forth of emails).
all other providers have them on top or give you a way to collapse the conversation to get to the attached files quickly. -
Fabrice Lemaitre commented
Show the attachement on top of the email browser we do not have to scroll bottom down on long email string to finally discover the attachement
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Sevenstreets
commented
I'd love to have the option to display attachments at the top of emails instead of at the bottom. They are sometimes easy to miss (the little attachment paperclip is easy to miss).
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lou
commented
c'est urgent svp!!
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Alok
commented
I have suggestion which comes from my own personal experience. It would be great if the attachments can be shown on top of the email instead at the bottom (on the web). If I want to get to the attachment, then I have to scroll down till the end before I can download or view the attachment. For long running thread of email, sometimes it becomes very annoying.
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Elsa
commented
Agreed! It's such a pain and makes me feel disorganized. When I bundle messages by conversation and have a long email chain (e.g. the 47 message one I'm using now), it takes so long to get to the bottom of a message for the attachments that I'm usually not sure that I'm still in the right message. The current design makes feel unsure and worried and puts multiple annoying obstacles in the way of answering an important question.
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Bertrand
commented
Lorsqu'on navigue dans une longue conversation (dans un email), il faut descendre tout en bas de la conversation pour accéder aux pièces jointes, c'est très agaçant !
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Marco
commented
When email conversations get long, the attachments can only be found after a lot of scrolling (scrolling past the conversation). I propose to have the attachments in the email header section, where they are visible immediately (since usually, the attachments are quite important).
Alternatively: Collapse past conversations by default.
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Yann M commented
They see me scrolling....
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Russle
commented
Feature request: Move the attachment link to the email header or details pane. See picture.
Reason: I'm on an email thread with multiple people using their work accounts that has gone on for a while now, so the quoted text is insanely long. When there's an attachment, I have to scroll all the way to the bottom of the page to find it. And then there's no direct way to jump back up to the message.
This recently garnered a great deal of support on Reddit.
https://www.reddit.com/r/ProtonMail/comments/q84n81/put_attachment_links_in_the_header_pane_rather/And has been suggested at least twice before on this forum.
https://protonmail.uservoice.com/forums/284483-protonmail/suggestions/42948108-put-attachment-link-with-the-relevant-email
https://protonmail.uservoice.com/forums/284483-protonmail/suggestions/42110638-place-the-download-attachment-option-at-the-begginAs one of the redditors commented, attachments at the bottom is what Gmail does. Don't be like Gmail.
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Anonymous
commented
YES YES YES. This is an easy UI win. I negotiate contracts using email. Always a pain to scroll all the way down to the bottom to get the attachments.
Make attachments accessible at the top. At the very least link the top paperclip icon to scroll down to the bottom where the attachments are.
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Anonymous
commented
Currently attachments are at the bottom of the email. In my business I have email conversations which are very long. Attachments at the bottom of the email lead to many missed attachments. Please put attachments on the top of the email.
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Anonymous
commented
Attachments displayed at the bottom of the email are extremely difficult to find specially when there are long chain of emails. User have to scroll down to the first email history find the email attachment. Solution is simple, attachments should be displayed at the top of the email, not the bottom.
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Anonymous
commented
I have an email thread now with over 40 entries. When an attachment is received, it is about 3 metres down the thread. Why can you not put the attachment link up with the new email like other email services (Yandex, Office 365.....)
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Thomas
commented
HUGE agreement from me. I have emails with absurdly long threads in the body, and I can see at the top the paperclip icon - This really needs to be clickable to retrieve attachments! Such a simple thing that would improve quality of life by a great deal.
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Anonymous
commented
If we get attached files after a few back and forth in an email chain, it takes forever to scroll down to where we can click to download the attached files. They should just show up on top of the email instead of at the bottom.
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Simon Walker
commented
I've just used the web application to send an email and attach two files. I really had to look for the attach files button and found it right at the bottom of the composer window. This doesn't make any sense. Could it be moved to the toolbar at the top of the composer window?
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Paul M commented
It's so annoying scrolling all the way to the bottom to see attachments :\
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Fabrice Clavien
commented
Seeing attachments at the top of emails rather than having to scroll all the way down to look for it. Or even better, having the option (in settings) to choose between having attachments appear at the top or bottom of emails. One option could be that, we clicking on the attachment icon, you can access the attachment directly, saving time and trouble.
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jjms
commented
How was this not in the original design?! And since it inexplicably was not, how does this design change request not have tons of votes?! I love protonmail, except for the missing or odd design choices that make it seem clunky and antiquated.