Ability to delete disabled addresses
Creating a new address under the Protonmail Account should not be permanent. Needs change over time. Higher subscription levels appear to have the capability to delete disabled addresses provided there are no emails for it. As a Plus user, it appears that any address I create is permanent and can only be disabled but not deleted. If I created an email address for a temporary purpose, but now would like the slot back for a new address (only 5 for base Plus subscription), it is not possible. That address forever takes one of my 5 address slots whether I enable or disable it. If there is already a way to delete it, the procedure is not clear.
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tecware
commented
I can delete email addresses without any hassle in my Plus account. I only tried for a custom domain.
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HOU Xiao
commented
Totally agree. When you no longer use that adress, it's annoying to have it on your adress list.
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HK
commented
I agree to Kristaps and James solution or something like it.
Just 1-2 per year or so would be great. I am stuck with used slots that won't ever be used again bc it was used as a company email (since it's not allowed to make more than 1 account).
It feels so dumb to pay for additional slots when some ain't used and be stuck with them.If people want temp mails, then there's other solutions to that. But for legit users whom has a legit reason to make addresses but then later on have no need for them for several legit reasons, then it's just dumb that they can't be deleted to free up new slots.
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Sigurd Vie
commented
I think this would be great, but it needs some sort of limitations. Like a time after the creation of the address where you are not allowed to delete it or something along those lines!
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Paul
commented
This is great. Agreed 100%. Also agree with Kristaps. There should be some time threshold before being able to delete
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Kristaps
commented
I agree that there should be possibility to delete disabled addresses. However, it should not work in away how disposable/temporary works. It can easily be abused and exploited. Plus, in this scenario, protonmail would be included in even more disposable email validators and with higher chance to be restricted for use it some sites and apps.
There should be some grace period and restrictions for deleting disabled addresses.
Few ways how this could be limited:
- user must be proton plus user for at least X (2-3) months in order to delete disabled address.
- disabled address can only be deleted after X (1-3) months after being disabled.
- limit to delete X (3-6) addresses per year.
- alias cannot be used as deleted address within X months (12-24). This would somewhat prevent someone impersonating someone else.
- address deletion as paid service (would not be fan of this, but at least some option to do it + some above restrictions) -
Anonymous
commented
Related to this problem, sounds like this user has solved it similar to me. I finally gave up on using Protonmail accounts, and started looking for another solution.
I use altmails.com to regularly create new semi-anonymous email accounts. However, I cannot initiate an email from one of these. I would appreciate if Protonmail made it easy to create disposable or spam email accounts of some sort.
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uli bern
commented
it would be great to have more disposable email aliases and the possibility to delete them, when they are have been misused -sold for spam mails for example- by the receiver.
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don_dolarson
commented
Could be a good idea since I've contacted them in this reason once (2 months ago), and gonna contact them again anytime soon because I regret the decision of the adress name.
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JR
commented
Enable Protonmail Plus users to delete disabled addresses
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Anonymous
commented
Yes we need some privacy.
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commented
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Eric Johnson
commented
K: Aliases are great for temporary addresses. Never give out the actual address, just give out the aliases. Then those aliases work as perfect temporary measures that could be deleted, I hope.
This. It makes filtering out the e-mail by folders and/or tags much, much, much easier.
I'm not sure how to send an e-mail with a new alias, though. Is that possible? If I remember correctly, when we receive an e-mail at an alias, we can reply to it and it goes out with that alias.
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Andrew S.
commented
If indeed you can delete them for Professional plan, you could upgrade, make the deletions, then downgrade? I think your credit is even retained through those contortions? Not 100% sure. (I downgraded my personal account to Free today for reasons explained in another comment, on https://protonmail.uservoice.com/forums/284483-protonmail/suggestions/42505153-i-have-multiple-protonmail-addresses-and-would-lik, and it seemed that credit remained on account, prorated at a fine granularity, days of use I think.) But I am not sure my suggestion would work in this case, only that it stands a good chance...
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antknee33
commented
Yes - we shouldn't have to contact support to remove an unused alias. Additionally, this will result in less tickets and time consumed for support. Thank you!
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Larry
commented
PLEASE REMOVE MY EMAIL ADDRESS AND DO NOT SEND ANY MORE EMAILS.
FROM ADMIN--RMOVE@PROTONMAIL.COM -
Anonymous
commented
Agreed! Your service is wonderful, but this is a sticking point! Whether I keep emails addressed to an old email address I am not using or not, please free up a space for a new email address in my five if I no longer want to receive email using any address except maybe my sign in username email address. To slow us down a bit so we don't make changes every month, maybe put a time limiter on the five, like change and email address once a year for four other than our sign in.
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~Tori
commented
I cant even figure out how to add a second address. I paid for the upgrade and now I can't create a new account because it says my phone number is already in use... what was the point in upgrading if I cant add a second account?