Ability to Delete or Deactivate Original Account Email Address
For users that have been with Proton for a long time and created an [account username]@protonmail.com and/or [account user name]@pm.me email address, you are not allowed to delete or deactivate these addresses. Needs change over time and Proton has offered newer domains that many of us switched to, but we cannot delete or deactivate those original addresses in settings or by emailing customer service.you can delete or deactivate other aliases, but none that have your original user name before the @. This should be easy to do and we should not be required to keep these old addresses active. Please stop merging this idea with other ideas. There is currently no other submitted idea here that matches this user story or use case.
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Faizan Warraich commented
This is a practical suggestion for long-time Proton users who want better control over old email addresses. Clear options for managing inactive addresses would make account settings easier to organize, much like having straightforward information when planning <a href="https://goldencorral-menus.us/golden-corral-buffet-prices/">dining</a> choices. Hopefully Proton considers adding this flexibility in the future.
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Gold Smith commented
This is a useful suggestion for long-time Proton users who no longer need their original email address. Having more control over old addresses would make account management much easier and cleaner. I also like finding simple, organized resources online when looking for specific information, such as <a href="https://theheytea.com/">find HEYTEA menu information</a>. Clear and easy-to-use information always makes things more convenient.
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Asia Social Media commented
This is a useful suggestion for long-time Proton users who no longer use their original email address. Having the option to deactivate an old address, with proper security checks and warnings, would make account management much easier. I also like finding simple online resources that make everyday information easier to access, such as <a href="https://sheetzmenunearme.us/">sheetzmenunearme.us</a>.
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Finn Allen commented
Giving users the ability to delete or deactivate their original email addresses would offer much-needed flexibility for long-time Proton account holders. Having complete control over old aliases prevents inbox clutter and enhances overall digital identity management. Just as people like checking the Tim Hortons Menu before planning their daily routine, users appreciate clear and adaptable options when managing their online services. Visit: timsmenus.ca
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Whata Burger commented
This is a very reasonable feature request, especially for long-time Proton users who no longer use their original email addresses. Having more control over old or unused addresses would make account management much cleaner and more convenient. I also agree that proper warnings and security checks should be included before allowing deletion. Overall, giving users more flexibility with their account settings would definitely improve the experience. For food lovers, https://whatabmenu.com/ is another useful resource for checking menu options and nutritional information.
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suihuan lucas commented
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Jonnie Kerry commented
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Scott James commented
I can understand why this feature is being requested. Many long-time users have changed how they use their Proton account over the years and may no longer want their original email address to remain active. Giving users the option to deactivate or permanently delete their primary alias—after appropriate security checks and clear warnings—would provide greater control over privacy and account management. As long as the process includes safeguards against accidental deletion and explains the consequences, it would be a valuable addition for users whose needs have evolved over time.
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Shaikh Yasir commented
<p>I support this idea. Users should have full control over the email addresses associated with their accounts, especially if they no longer use their original address. Having the option to deactivate or remove it would make account management much more flexible. While browsing online recently, I also came across some useful <a href="https://chick-fil-a-menu-with-prices.us/chick-fil-a-promo-codes/">Promo Offers</a> that might be helpful for anyone looking to save on meals. Hopefully Proton considers adding this feature.</p>
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Yasir Arif commented
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Luna Harper commented
Completely agree with this! As a long-time Proton user, this is one of the most frustrating limitations I've encountered. I switched to a newer Proton domain a while back, but my old @protonmail.com address is still sitting there with no way to remove or deactivate it. It clutters the inbox, creates confusion, and frankly, it feels like we're being forced to keep something we no longer need or want.
The fact that we can delete or deactivate other aliases but not the original username-based addresses makes no sense from a user experience standpoint. If privacy and user control are core values at Proton, then giving users the ability to manage ALL their addresses — including the original ones — should be a basic feature, not an afterthought.
This is a very specific and clear use case and should absolutely not be merged with other ideas. Please treat this as a standalone priority. Speaking of managing digital tools efficiently, I recently found https://kfcmenuu.co.za/ quite helpful for navigating account and menu-related decisions online.
Hope the Proton team addresses this soon! 🙏
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Alaric Bowen commented
This is a reasonable request. As people's online needs change over time, having more control over old accounts and addresses can make account management much simpler. Clear tools and easy-to-understand guides are always valuable when dealing with digital platforms, which is why I often look for resources like https://snaporbitlab.com that explain online features and settings in a straightforward way. Hopefully Proton considers adding more flexibility for long-term users.
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jamica bol commented
Users deserve the flexibility to remove outdated email addresses as their needs evolve. A simple, clean management option would make the platform genuinely friendlier and less frustrating for everyone. I experience a similar situation with my business mail for Dubai rental services website ( https://haflarental.com/ )