120 results found

1. Enhance Lumo with Dedicated First-Level Support Training & Automatic Knowledge Updates

   Perhaps it's a generally silly idea, but I often try Lumo as the first point of contact for support regarding Proton products. While the AI assistant delivers good to excellent results in many areas of knowledge, it surprisingly seems to be weak in this area, and I have already had to contend with some misinformation. Therefore, I propose extending Lumo’s capabilities to serve as a reliable, up-to-date first-line support agent. The core idea is to provide Lumo with a focused training set, encompassing, among other things, Proton-specific FAQs, troubleshooting guides, and policy documents, combined with an automated pipeline that feeds the latest developer releases and support team updates directly into the model. Why it matters: Users get instant answers without waiting for a ticket, and routine queries are handled by Lumo, freeing the live support team to focus on complex or security-critical cases.

   Perhaps it's a generally silly idea, but I often try Lumo as the first point of contact for support regarding Proton products. While the AI assistant delivers good to excellent results in many areas of knowledge, it surprisingly seems to be weak in this area, and I have already had to contend with some misinformation. Therefore, I propose extending Lumo’s capabilities to serve as a reliable, up-to-date first-line support agent. The core idea is to provide Lumo with a focused training set, encompassing, among other things, Proton-specific FAQs, troubleshooting guides, and policy documents, combined with an automated pipeline that feeds… more

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2. Repair the sound

   Repair app sound

   4 votes

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3. 5) Image uploads

   Allow image uploads.
   Next post: https://protonmail.uservoice.com/forums/932842-lumo/suggestions/50637338-6-custom-agentic-ai-creator

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4. Feedback on Conversation Restrictions

   I value Lumo’s privacy-first approach and commitment to respectful dialogue, but I feel that the conversation restrictions and automated content moderation make it frustrating to use for honest adult discussion. Too often, it feels less like I’m talking to a smart assistant and more like I’m conversing with a cautious PR department or a nervous nun—avoiding anything remotely challenging or controversial.

   Real conversation and learning require engagement on sensitive, nuanced topics (like politics, social justice, religion and world affairs). Instead, Lumo shuts down or blocks the session whenever certain keywords or contentious issues are mentioned—even if the conversation is thoughtful, fact-based, and non-offensive. That kills authentic debate and makes it impossible to use Lumo for genuine curiosity or personal growth.

   I suggest to review the filtering system and give mature users the freedom to explore difficult questions without fear of automatic censorship. Balancing safety with real dialogue is key to making Lumo a better, more empowering platform.

   Thank you for your consideration.

   I value Lumo’s privacy-first approach and commitment to respectful dialogue, but I feel that the conversation restrictions and automated content moderation make it frustrating to use for honest adult discussion. Too often, it feels less like I’m talking to a smart assistant and more like I’m conversing with a cautious PR department or a nervous nun—avoiding anything remotely challenging or controversial.

   Real conversation and learning require engagement on sensitive, nuanced topics (like politics, social justice, religion and world affairs). Instead, Lumo shuts down or blocks the session whenever certain keywords or contentious issues are mentioned—even if the conversation is thoughtful,… more

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5. Let Lumo export a single answer as PDF file, not as markdown script

   Dear support team, please consider adding the feature to export answers, which are sometimes in form of tables or checklists.

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6. Implement Screen Reader Accessibility Improvements in the Lumo Web and iOS Apps

   As a Lumo user who relies on screen reader technology to access my iPhone, I have several suggestions that would make the Lumo app significantly easier for low vision folks to use. Because it seems the web version of Lumo behaves pretty similarly to the iOS app, I'll focus on the iOS app but do consider these same suggestions for the web app, as well.

   Make prompts and responses into single focusable blocks

   For an example of this, turn on the VoiceOver screen reader in iOS and observe how it behaves in the Facebook iOS app news feed. Although a Facebook post in the feed is comprised of many elements - user's photo, name, date/time, post contents, interaction controls, etc - it is treated like one single element. When you touch a post on the screen, its entire contents will be read from top to bottom, from user's name to content to interaction controls. When you single-finger flick left or right, you can very easily move up and down in the feed, from post to post, without having VoiceOver's focus land on every individual element of each post.
   A Lumo response is similar, being comprised of multiple elements, but using VoiceOver with it is tough because focus lands on each element, making it tedious to read through a lengthy back-and-forth conversation. Do like Facebook and make each entire user prompt and each entire response each a single element apiece. This ties into my next suggestion.

   Support VoiceOver rotar actions for sent prompts and Lumo responses

   VoiceOver includes gestures to iterate through context menu-like options based on what element has VoiceOver focus. In facebook, for example, if a post in the feed has focus, the user can single-finger swipe up and down to hear different actions for that post, such as Like, Comment, Save, Hide and so on -- essentially the actions that would be logical based on the context.
   For a Lumo response, these could be what currently visually apear below a response, like Good Response, Submit Feedback, Copy, etc.

   Prepend an html heading (h1-h6) element to the top of each prompt and response

   This can be seen in the ChatGPT web app, where there's a level 5 heading like, "You Said:" followed by your prompt, and then a level 6 heading for the response, like "ChatGPT said:". This makes it so much easier for the user to quickly locate the start of a long response or navigate back through prior prompts and responses in the conversation. Screen readers provide keyboard gestures to quickly navigate by headings.

   Use ARIA "polite" regions to indicate response generation status

   This is another idea we can borrow from ChatGPT. Once you submit a prompt, the screen reader announces, "ChatGPT is generating a response..." This announcement is repeated every several seconds, until the response has completed streaming. This helps the user know when they can reliably read back through the response and know its complete.
   When the response is done streaming, it should trigger the screen reader to read the entire response. This makes the experience with a screen reader super seamless -- I type and send a prompt, I hear an update as Lumo generates its response, and I hear the response itself once it's ready. I want to emphasize using live region elements with the "polite" attribute, not alert elements, as alert elements are intrusive and will interrupt any currently spoken text, whereas polite regions will not be spoken if the screen reader is reading other text. THey will wait and speak the region once the speech buffer has cleared.

   Display The Vertical Scroll Bar

   In the iOS Lumo app, there is no scroll bar that can receive VoiceOver focus, making it challenging to scroll through a long conversation. Please make sure the standard iOS scroll bar is available, enabled, visible, active and focusable by VoiceOver.

   While not a comprehensive list of what needs fixing from a screen reader standpoint in Lumo, these are some high-value ideas that would make the app so much easier and more enjoyable for blind and low vision users. Thank you for considering them!

   As a Lumo user who relies on screen reader technology to access my iPhone, I have several suggestions that would make the Lumo app significantly easier for low vision folks to use. Because it seems the web version of Lumo behaves pretty similarly to the iOS app, I'll focus on the iOS app but do consider these same suggestions for the web app, as well.

   Make prompts and responses into single focusable blocks

   For an example of this, turn on the VoiceOver screen reader in iOS and observe how it behaves in the Facebook iOS app news feed. Although a… more

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7. Add Kimi K2 thinking

   huggingface.co moonshotai/Kimi-K2-Thinking

   Hi! would make sense to have it as a main OSS model as it is the SoA (the most "intelligent" one that is also open source!)

   5 votes

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8. iOS Widget: Please bring back the cat!

   The latest update changed the look and feature of the iOS Widget. It now suggests actions and shows a text instead of Lumo the cat like before.
   I really liked seeing Lumo on my Homescreen. Please bring him/her/it/they back!

   5 votes

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9. DICTATION PRIVACY

   As a privacy-focused user, I am hesitant to use voice input because of the 'whenever possible' clause. I need a mandatory 'On-Device Only' toggle in settings. If the on-device model cannot transcribe a phrase, the app should fail locally rather than routing to the server. Without this hard constraint, I cannot trust the voice feature for sensitive conversations

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10. Suggested Youtube videos were not available

    I asked Lumo to suggest 'best' Youtube videos for a certain topic. It returned with 2 videos, but there were problems.

    1. The first video was fine.
    2. The second video was not longer available on Youtube because the Youtube account had been terminated.
    3. I revised the search and told Lumo the problem, and it suggested 2 more videos.
    4. Of the new videos, the link for the first one was the same as the first one in the previous search, even though it was talking about a totally different video.
    5. The second video in the new search also led to an unavailable video. I think it was probably the same one from the first search, even though it was again talking about a different video.

    I asked Lumo to suggest 'best' Youtube videos for a certain topic. It returned with 2 videos, but there were problems.

    1. The first video was fine.
    2. The second video was not longer available on Youtube because the Youtube account had been terminated.
    3. I revised the search and told Lumo the problem, and it suggested 2 more videos.
    4. Of the new videos, the link for the first one was the same as the first one in the previous search, even though it was talking about a totally different video.
    5. The second video in the new search also led to an unavailable… more
    7 votes

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11. Mark Project Chats as Project Knowledge

    I would to be able to mark a thread within a project as a Project Knowledge Document. Often when I first create a project I use a chat/thread to dump a lot of my thoughts and build out a context. It would be helpful if that knowledge could be used in the other threads. Ive used a work around of having Lumo summarize the chats and saving it to a work document which I then upload, but it would be quicker if there was a toggle button.

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12. short key for new line / marker blok to enter code

    When I am using lumo to help with coding, I need an option to make a clean new line, to activate the marker box or to enter code the right way. The enter key leads to submitting my chat, and shift + enter or alt + shift + enter won't work, as the chat interface does not interpret them as 'new lines'. This makes it impossible to enter code. The only work around that works is entering the whole marker box (including markers) in notepad, copy, paste.

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13. Lumo chats are saved

    As I read the Lumo documentation, I find this FAQ: "Are my chats saved?". The answer given is: "Chats are only saved if you use a Free or Plus plan.". Hello? What plan other than the Free and Plus is there? Is the answer to the FAQ actually "yes"? Explain, please.

    8 votes

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14. Reverse ghost mode (don’t save anything unless specified)

    Increase privacy by not saving any chats by default when reversed ghost mode is turned on.

    7 votes

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15. Dynamically load files from Proton Drive folder instead of file upload

    Please offer the option to point to a folder on Proton Drive. That would be much more flexible instead of uploading new files each time.

    6 votes

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16. Unlimited Calendar Sync Size

    I was hoping to switch to Proton calendar as my "source of truth" across the 2 Google and 2 Office 365 calendars I have to juggle on a daily basis. I am however unable to use it because of the "Calendar Too big" sync limitation.

    Even the hack-fix of manually adding "start-min=2025-11-01T00:00:00Z" to the target calendar URL does not work. In fact the form field to paste the URL in is too short in number of characters to accept the full string like this:

    https://calendar.google.com/calendar/ical/d%40panaton.com/private-XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX/basic.ics?start-min=2025-11-01T00:00:00Z

    This is silly and a little ( a lot actually!) embarrassing.

    I am sure Proton has the technical chops to do the software right.
    I am sure that Proton does want to be a fit for "Power / Professional Users"
    I have no problem paying extra to make this available to me.

    Please fix this - it is a bad look...

    I was hoping to switch to Proton calendar as my "source of truth" across the 2 Google and 2 Office 365 calendars I have to juggle on a daily basis. I am however unable to use it because of the "Calendar Too big" sync limitation.

    Even the hack-fix of manually adding "start-min=2025-11-01T00:00:00Z" to the target calendar URL does not work. In fact the form field to paste the URL in is too short in number of characters to accept the full string like this:

    https://calendar.google.com/calendar/ical/d%40panaton.com/private-XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX/basic.ics?start-min=2025-11-01T00:00:00Z

    This is silly and a little ( a lot actually!) embarrassing.

    I am sure Proton… more

    4 votes

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17. Proper Lumo mobile apps

    Lumo needs a proper app. Every other Proton app is designed to integrate into their respective systems, but Proton Lumo is just a web app, and it works just as well as any web app, which means not as well as it should. Lumo needs more love in this department, a proper mobile app.

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18. Improving response quality and reducing bias

    As it is, Lumo doesn't work very well.

    It hallucinates facts more often than other modern models that also don't access the web. When asked about privacy-related questions, it almost always promotes Proton's services (including ones that don't exist such as "Proton Chat"). I understand that there is an incentive to promote the company's own services, but most people interested in a privacy-respecting LLM, and especially those willing to pay, don't want it to act as a shill for Proton.

    6 votes

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19. Accept all text files, independently of their extension name.

    Lumo is able to read and understand many text-based files (LaTeX, json, python, etc...). However, only .txt files can be uploaded (files without .txt extension name are refused). It would be nice to accept a larger set of file, as Lumo is able to read them once renamed with a .txt. Lumo shall be able to recognize them correctly, without enforcing in the chat was format is intended to be the submitted file.

    5 votes

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20. Duplicate Event Button on external calendar events

    Today it is very easy to duplicate an event from my own calendars. However I am missing the possibility to copy/duplicate an event from an external calendar into my personal one.

    2 votes

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