232 results found

1. Remove Lumo Completely.

   Please remove lumo completely. It is grift and waste. At MINIMUM provide one button to completely deactivate everywhere. I do not want my subscription funds paying for this. I did not sign up for it, it was added without my consent and i find it very difficult to remove it from my sight.

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2. Give user direct selection/toggle of Lumo model mode/speed instead of popup menu

   It annoys me that I need to make 4 clicks just bringing back the model type/speed popup to change model from Lite to Max and fast and thinking mode.

   Why aren't there just two toggle switches, one that switches between Lite and Max and another below it that switches between Fats and Thinking. Like this

   Lite <TOGGLE> Max
   Fast <TOGGLE> Thinking

   Put these two toggles right of the input field for the Lumo.

   This way I can quickly switch Lumo model modes in a single or max 2 clicks. Instead of 4 just because I need to bring up the selection popup twice if I want to flip it from Max Thinking to Lite Fast.

   You can put descriptions in a small question mark in a circle next to them just like you explain things in ProtonMail settings.

   It annoys me that I need to make 4 clicks just bringing back the model type/speed popup to change model from Lite to Max and fast and thinking mode.

   Why aren't there just two toggle switches, one that switches between Lite and Max and another below it that switches between Fats and Thinking. Like this

   Lite <TOGGLE> Max
   Fast <TOGGLE> Thinking

   Put these two toggles right of the input field for the Lumo.

   This way I can quickly switch Lumo model modes in a single or max 2 clicks. Instead of 4 just because I need to bring up the… more

   3 votes

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3. Improve Lumo’s UI/UX for a smoother, more responsive daily experience

   Dear Proton Community and Development Team,

   I would like to suggest improvements to Lumo’s user interface and overall user experience so that it feels smoother, more consistent, and better suited for daily use.

   Privacy and security are very important, and this is one of the main reasons why many users are interested in Proton products. However, for an AI assistant to become part of everyday work, it also needs to feel fast, polished, intuitive, and enjoyable to use.

   My request is specifically about improving the interaction design and visual consistency of Lumo.

   Suggested improvements:

   1. More responsive UI interactions
      Buttons, menus, input fields, and other interactive elements should provide clearer visual feedback when users hover, click, tap, open panels, or send messages.

   2. Smoother animations
      New messages, loading states, chat transitions, and opening or closing panels could feel more natural with subtle, polished animations.

   3. More consistent spacing, borders, and layout
      Some UI elements feel small or visually inconsistent. A more unified design system with consistent spacing, rounded corners, and clearer hierarchy would make Lumo feel more refined.

   4. More polished visual design
      A cleaner design language, possibly using soft rounded “squircle” shapes and subtle glass-like surfaces, could make the interface feel more modern while still remaining simple and professional. Dark and light modes are enough, but both should feel carefully designed and visually balanced.

   5. More personality in the Lumo brand elements
      The Lumo cat or logo could become slightly more interactive or reactive, for example during loading, idle states, or successful actions. This should remain subtle and professional, but it could make the product feel more alive and memorable.

   6. Better personalization inside Lumo
      It would be useful to allow users to upload files or reference material directly inside Lumo for personalization, similar to project-based workflows in other AI tools. This would reduce the need to paste very long texts manually.

   Why this matters:

   A secure AI assistant is valuable, but security alone is not enough for daily adoption. If the product feels too static, too small, or not responsive enough, users are less likely to use it regularly. A smoother and more consistent interface would make Lumo feel more mature, trustworthy, and pleasant to use.

   This request is not about adding unnecessary visual effects. It is about improving usability, consistency, responsiveness, and the overall feeling of quality.

   Thank you for considering this suggestion.

   Dear Proton Community and Development Team,

   I would like to suggest improvements to Lumo’s user interface and overall user experience so that it feels smoother, more consistent, and better suited for daily use.

   Privacy and security are very important, and this is one of the main reasons why many users are interested in Proton products. However, for an AI assistant to become part of everyday work, it also needs to feel fast, polished, intuitive, and enjoyable to use.

   My request is specifically about improving the interaction design and visual consistency of Lumo.

   Suggested improvements:

   1. More responsive UI interactions
      Buttons, menus,… more

   4 votes

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4. Use better open-source ai models.

   Dear Proton Team,

   I would like to propose integrating several high-quality open-source AI models into the Lumo platform. These models align with Proton’s core values of privacy, transparency, and user data sovereignty, while offering excellent performance and flexibility.

   The recommended models include GPT-OSS 120B, LLaMA 3, DeepSeek-V3, Mistral 8x22B, and BLOOM. These models stand out because they are open source, enabling complete self-hosting and customization. This means Proton can maintain full control over user data, keeping all processing within secured European data centers, aligned with Proton’s zero-access policy and strong privacy commitments.

   GPT-OSS 120B offers powerful capabilities close to proprietary large models but without API dependency and high ongoing costs. LLaMA 3 is dialog-optimized and supports long context windows, enhancing user interaction experience. DeepSeek-V3 presents a highly efficient mixture-of-experts architecture with exceptional scaling potential. Mistral 8x22B balances performance and resource demands, fitting well with Proton’s infrastructure. BLOOM provides multi-language support and responsible open-source licensing, broadening Lumo’s global reach.

   By choosing these models, Proton can deliver a privacy-first, performant AI assistant that scales from edge devices to enterprise deployments, all under Proton’s full control. This approach boosts user trust, reduces dependency on third parties, and aligns with evolving global privacy regulations.

   Thank you for considering this proposal.

   Dear Proton Team,

   I would like to propose integrating several high-quality open-source AI models into the Lumo platform. These models align with Proton’s core values of privacy, transparency, and user data sovereignty, while offering excellent performance and flexibility.

   The recommended models include GPT-OSS 120B, LLaMA 3, DeepSeek-V3, Mistral 8x22B, and BLOOM. These models stand out because they are open source, enabling complete self-hosting and customization. This means Proton can maintain full control over user data, keeping all processing within secured European data centers, aligned with Proton’s zero-access policy and strong privacy commitments.

   GPT-OSS 120B offers powerful capabilities close to proprietary… more

   24 votes

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5. Project Threads Lack Clear Memory Architecture

   Title: Project Threads Lack Clear Memory Architecture—Choose Privacy OR Context, Not Neither
   Category: General Ideas / Lumo

   The Current Problem:

   Lumo's v2.0 persistent memory aggregates content from general chat threads—but excludes project threads from memory aggregation. However, project threads remain indexed and searchable by keyword within the account.

   This creates a contradictory state with no tangible benefit:

   No context continuity — When you mention a project topic in a general chat, Lumo doesn't know the project exists or have any history to reference
   No real privacy — Project content is still searchable/indexed, so it's not a true "black box"
   No security gain — A snooper with account access can find project content via search; a locked memory system wouldn't add protection
   

   Current State:

   Projects: NOT aggregated → memory = incomplete
   Projects: Still indexed → search = works
   Result: Worst of both worlds (loss of convenience, no privacy benefit)
   

   Proposed Solutions (Either/Or):

   Option A: True Private Project Mode

   Project threads are fully gated—requires PIN/code entry to access
   Content excluded from both memory and search indexing
   Opt-in only (user explicitly locks a project)
   For sensitive work that needs genuine isolation
   

   Option B: Full Memory Aggregation

   Project threads feed into Lumo's persistent memory like general chats
   Content indexed and searchable (current behavior)
   Cross-thread context works seamlessly
   For users who prioritize functionality over isolation
   

   Option C: Hybrid Approach (Recommended)

   Default: Project threads aggregate to memory AND indexed
   User can enable "PIN Lock" on specific projects
   Locked projects: Excluded from memory, excluded from search
   Requires authentication to view or discuss locked project content
   Dual-memory system: General memory + Project-only memory (accessible after PIN unlock)
   

   Why This Matters:

   Users managing multiple projects (business startup, technical documentation, etc.) need consistency. If project threads are meant to be private, make them private. If they're meant to support context continuity, let them aggregate.

   The current halfway measure provides neither benefit.

   Requested Action: Implement gatekeeping (PIN/code) for project threads with dedicated project memory upon unlock. Give users explicit control over whether their project content feeds into general memory or stays isolated.

   Title: Project Threads Lack Clear Memory Architecture—Choose Privacy OR Context, Not Neither
   Category: General Ideas / Lumo

   The Current Problem:

   Lumo's v2.0 persistent memory aggregates content from general chat threads—but excludes project threads from memory aggregation. However, project threads remain indexed and searchable by keyword within the account.

   This creates a contradictory state with no tangible benefit:

   No context continuity — When you mention a project topic in a general chat, Lumo doesn't know the project exists or have any history to reference
   No real privacy — Project content is still searchable/indexed, so it's not a true "black box"
   No

   … more
   4 votes

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6. Shared Calendar Colors

   So when you share a calendar or invite someone else to it, it would be great or hugely beneficial if it would also save and use the specific colors people have already set for certain event types.
   Because currently it only shows all events in that shared calendar with the default color and the new users would have to change the colors for the respective event individually and manually, which kind of defeats the purpose of a shared environment if you ask me. I mean should each individual user still be able to change colors independently? Sure why not, but I think the default should be: Sync all events and their corresponding colors.

   So when you share a calendar or invite someone else to it, it would be great or hugely beneficial if it would also save and use the specific colors people have already set for certain event types.
   Because currently it only shows all events in that shared calendar with the default color and the new users would have to change the colors for the respective event individually and manually, which kind of defeats the purpose of a shared environment if you ask me. I mean should each individual user still be able to change colors independently? Sure why not, but… more

   4 votes

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7. Auto-Match Controls

   The auto-match feature adds files based on keyword matching, which can unintentionally clutter conversations with unrelated files.

   Requested: Settings to control auto-match behavior:

   • Toggle auto-match on/off entirely
   • Require explicit @mention for file inclusion
   • Limit matches to exact filenames only (no substring matching)
   • Show preview before auto-added files enter context
   3 votes

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8. Lumo "lite" tier for Unlimited, Duo and Family subscribers

   While I get the cost of hosting an LLM and a separate plan for unlimited usage is totally fair, I do think paying customers, especially subscribers to the so-called unlimited plans, should get a little special treatment with a tier of Lumo exclusive to these plans.

   Perhaps instead of the 10/day and 200/month prompt limit, 1 project limit and 7 day history that Lumo Free provides, this new Lumo Lite could give us 50/day, 500/month, 2 projects and unlimited history (we already have 500 GB of storage so Lumo message storage should be negligible).

   All the other features like unlimited prompts, projects and advanced AI models could be reserved for the Plus plan for those who need it, but having it easier to integrate in an existing 2 year plan, with appropriate discounts would be nice. Currently, upgrading to Lumo Plus while having Proton Unlimited, downgrades me to a 1 year plan for both, forcing me to pay more for Proton Unlimited as well.

   While I get the cost of hosting an LLM and a separate plan for unlimited usage is totally fair, I do think paying customers, especially subscribers to the so-called unlimited plans, should get a little special treatment with a tier of Lumo exclusive to these plans.

   Perhaps instead of the 10/day and 200/month prompt limit, 1 project limit and 7 day history that Lumo Free provides, this new Lumo Lite could give us 50/day, 500/month, 2 projects and unlimited history (we already have 500 GB of storage so Lumo message storage should be negligible).

   All the other features like unlimited… more

   5 votes

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9. Restructure Lumo tiers

   Dear Proton Community and Development Team,

   We propose a restructuring of Proton Lumo's Free and Plus tiers to maximize user acquisition, engagement, and the demonstration of Lumo's powerful capabilities, while still maintaining Proton's commitment to privacy and sustainable growth. The current free tier's strict weekly query limit, while understandable for resource management, can hinder broad adoption and prevent users from fully experiencing the potential of Lumo.

   Our proposal is as follows:
   1. Lumo Free Tier Enhancement:
   * Unlimited Access to an Efficient AI Model: This would provide users with a robust, always-available AI for everyday tasks such as quick questions, brainstorming, simple content generation (e.g., drafting emails, social media posts), and basic information retrieval. This "efficient" model would prioritize speed and cost-effectiveness, making Lumo a truly reliable and consistent tool for daily, non-intensive AI interactions.
   * Limited Access to a Powerful AI Model (Reasoning, Math, Code, Complex Analysis): To allow free users to experience the cutting-edge capabilities of Lumo's more advanced models, we propose offering a limited quota for these "powerful" models. This limited access could be, for example, a specific number of queries per day/week, or a total token count. This "taste" of the powerful AI would be invaluable for showcasing its potential for complex problem-solving, detailed analysis, coding assistance, and advanced reasoning, thereby creating a compelling reason to upgrade.

   1. Lumo Plus/Pro Tier:

   • Unlimited Access to All Models (Efficient and Powerful): The premium tier would offer completely unrestricted access to both the efficient and powerful AI models. This would cater to power users, professionals, and developers who require seamless, high-volume access to Lumo's full range of capabilities for their critical and demanding tasks. This tier would retain all current Lumo Plus benefits, such as extended history, file uploads, and prioritized support, ensuring a comprehensive premium experience.

   Justification and Benefits:
   * Increased User Acquisition & Engagement: An "unlimited efficient" free tier would significantly lower the barrier to entry, encouraging more users to adopt Lumo for their daily AI needs, making it a staple tool.
   * Effective Upsell Strategy: By offering a direct, hands-on experience with the "powerful" AI models (even if limited) in the free tier, users can concretely see the value of upgrading to Lumo Plus for unlimited, high-performance capabilities. This shifts the upgrade incentive from "lifting a restriction" to "unlocking greater power."
   * Demonstration of Value: This model clearly differentiates the utility of various AI models, educating users on when to use a quick, efficient model versus a deep, powerful one.
   * Alignment with Proton's Mission: By offering a highly functional free tier, Proton reinforces its commitment to making privacy-focused tools accessible to everyone, while still maintaining a sustainable revenue model through the premium offering.
   * Competitive Edge: This tiered approach could position Lumo more competitively against other AI services by providing a genuinely useful and less restrictive free option, especially for users prioritizing privacy.

   We believe this proposed structure would greatly enhance the Lumo user experience, drive adoption, and clearly articulate the value proposition of Lumo Plus, strengthening Proton's position in the AI landscape.

   Thank you for considering this proposal.

   Dear Proton Community and Development Team,

   We propose a restructuring of Proton Lumo's Free and Plus tiers to maximize user acquisition, engagement, and the demonstration of Lumo's powerful capabilities, while still maintaining Proton's commitment to privacy and sustainable growth. The current free tier's strict weekly query limit, while understandable for resource management, can hinder broad adoption and prevent users from fully experiencing the potential of Lumo.

   Our proposal is as follows:
   1. Lumo Free Tier Enhancement:
   * Unlimited Access to an Efficient AI Model: This would provide users with a robust, always-available AI for everyday tasks such as quick questions,… more

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10. Increase search engines in lumo

    Currently there are only a few.

    5 votes

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11. Lumo should transition to European-origin AI models

    Lumo uses Qwen 3.5 and GLM 5.2 (both Chinese-developed models) despite positioning itself as a European privacy-first alternative to American and Chinese AI services.

    Why This Matters:
    - Digital sovereignty includes model origin, not just hosting location
    - Users chose Proton to avoid Chinese tech dependence
    - Transparency mismatch between marketing and technical reality

    Request:
    Commit to transitioning to European-origin models (Mistral, Apertus, etc.) or update communications to be transparent about current model origins.

    3 votes

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12. Abandon Lumo and use resources to address deficiencies in Proton's core secure IT services

    Of course, I have no idea how many people use Lumo or how valuable a business this is to Proton. I hope this suggestion may flush that knowledge out.

    Customers buy Proton services for its secure IT communications. That is - as far as I know - Proton's core business and its unique selling point.

    Many companies offer AI chatbots which - if they're ever useful at all (about which I have doubts) - improve through scale usage, something Proton seems unlikely to achieve, at least when compared to US behemoths.

    Proton appears to have a large development backlog in its core security offerings, if the list in this Proton Voice website is to be believed. Some core deficiencies have remained unaddressed for years. I assume (but don't know) that Proton, as well as other secure communications companies, are trying to deal with a flood of customers fleeing US services or who are nervous about a deteriorating security environment. If so, the demand will only increase.

    Proton makes secure IT better than it makes AI chatbots. Proton's reputation is in secure IT. I assume that Proton sells more secure IT services that AI chatbots. I suggest that AI chatbots are a lower priority for new and existing Proton customers than secure IT. I submit that the world does not need - and Proton is unlikely to sell - more AI chatbots, but the world does need - and Proton can sell - better secure IT services.

    Of course, I have no idea how many people use Lumo or how valuable a business this is to Proton. I hope this suggestion may flush that knowledge out.

    Customers buy Proton services for its secure IT communications. That is - as far as I know - Proton's core business and its unique selling point.

    Many companies offer AI chatbots which - if they're ever useful at all (about which I have doubts) - improve through scale usage, something Proton seems unlikely to achieve, at least when compared to US behemoths.

    Proton appears to have a large development backlog in… more

    3 votes

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13. It could save and edit written files in the chat

    At the moment it is only able to read it, but it could also edit it or add new files in a virtual storage system.

    3 votes

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14. A lumo feature for determining how long a task / answer will take (f.e. 5 minutes)

    A lumo feature for determining how long a task / answer will take (f.e. 5 minutes)

    3 votes

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15. Lumo payment separate from my other products

    Currently, to sign up for Lumo+, you must add it to your current subscription, with the same time period, so if you have a 1-year subscription, you have to pay for 1 year of Lumo, if you have a 2-year subscription, you have to pay for 2 years of Lumo up front.

    The other option is to lose all the discounts on your main Proton account in order to activate Lumo+ for the new term.

    For example, if you have a 2-year Duo subscription (€11.99 per month) and you only want 1 month of Lumo for both users, you have to switch to the monthly price, which increases the price to €45.97. This is more expensive than Visionary!

    Lumo needs to have a separate billing option. Or fix the prices, because I will never subscribe this way. And I want to support it.

    Currently, to sign up for Lumo+, you must add it to your current subscription, with the same time period, so if you have a 1-year subscription, you have to pay for 1 year of Lumo, if you have a 2-year subscription, you have to pay for 2 years of Lumo up front.

    The other option is to lose all the discounts on your main Proton account in order to activate Lumo+ for the new term.

    For example, if you have a 2-year Duo subscription (€11.99 per month) and you only want 1 month of Lumo for both users, you have… more

    26 votes

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16. Color coding in calendar

    I am a proton drive subscriber at the 200 GB tier -- this fits my needs as a regular email user well. I haven't been a digital calendar user in the past, but I need to start using one, and have been comparing different apps. I really like the format of the Proton Calendar, and I want my calendar app to be encrypted for privacy reasons... but I am so frustrated that I have to upgrade for color coding in the calendar. This is a really basic feature and I'm not going to upgrade to use, and to get around it I have to use two different calendars so that color coding shows up. I think that color coding should be considered a basic feature that should be available to any paid subscribers. Thank you!

    I am a proton drive subscriber at the 200 GB tier -- this fits my needs as a regular email user well. I haven't been a digital calendar user in the past, but I need to start using one, and have been comparing different apps. I really like the format of the Proton Calendar, and I want my calendar app to be encrypted for privacy reasons... but I am so frustrated that I have to upgrade for color coding in the calendar. This is a really basic feature and I'm not going to upgrade to use, and to get around… more

    3 votes

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17. Keep Lumo's Proton documentation index synchronised with product announcements

    Problem: Lumo's documentation lookup had no record of a major Proton Pass feature (AI Access Tokens) roughly four months after launch, despite it being documented on Proton's own support site.

    Requested feature: A regular sync pipeline between product announcement/support documentation and the documentation lookup Lumo uses, so newly shipped features are answerable on day one rather than discovered only via manual web search.

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18. Lumo Green Ads Position Paper.pdf (or .txt.docx)

    Title: Integrate Green Contextual Advertising to Expand Lumo Free Tier

    Description:

    Problem: Lumo's subscription-only model limits free tier generosity (7-day chat history, 100 queries/week), restricting adoption to a privacy-conscious niche rather than building the mass user base needed to challenge US AI dominance.

    Proposal: Implement "Lumo Green Ads" — contextual advertising from EU-certified green companies, using the EU's September 2026 Empowering Consumers for the Green Transition Directive (Directive 2024/825/EU) as regulatory foundation.

    Benefits:

    Enables expanded free tier (300-500 queries/week, 30-90 day history) for users opting into ads
    Preserves privacy principles: no behavioral tracking, no profiling, on-device content classification only
    Creates competitive differentiation that US competitors cannot credibly match
    Aligns with EU policy coherence (Green Deal + Digital Strategy + AI Act)
    Generates supplementary revenue while expanding accessibility to broader user base
    Technical Feasibility: Privacy-preserving contextual advertising frameworks already exist (TCF 2.2 compliance, on-device keyword extraction, TEE-based processing). No third-party tracking, cookies, or cross-site profiling required.

    Model: Contextual, not behavioral. Ads matched to query content. Certified advertisers only (ISO 14067 or EU Ecolabel required). User opts in for expanded free tier; opt-out preserves current experience.

    Implementation: Phased rollout — pilot with 10-20 certified advertisers in Germany/Netherlands (strong green consumerism markets), expand to 100+ across EU within 12 months.

    Revenue Estimate: At €3-8 CPM for contextual green ads with 2-5M free users, generates supplementary income to subsidize expanded free tier features.

    Strategic Significance: Addresses core tension between values-driven positioning and growth imperatives needed for geopolitical influence. The September 2026 directive enforcement creates a first-mover window before US competitors can adapt.

    Full position paper available at: [https://drive.proton.me/urls/J1G5RW6CK8#23WYG1nUYEhj]

    Title: Integrate Green Contextual Advertising to Expand Lumo Free Tier

    Description:

    Problem: Lumo's subscription-only model limits free tier generosity (7-day chat history, 100 queries/week), restricting adoption to a privacy-conscious niche rather than building the mass user base needed to challenge US AI dominance.

    Proposal: Implement "Lumo Green Ads" — contextual advertising from EU-certified green companies, using the EU's September 2026 Empowering Consumers for the Green Transition Directive (Directive 2024/825/EU) as regulatory foundation.

    Benefits:

    Enables expanded free tier (300-500 queries/week, 30-90 day history) for users opting into ads
    Preserves privacy principles: no behavioral tracking, no profiling, on-device content classification only
    Creates… more

    3 votes

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19. Proper Lumo mobile apps

    Lumo needs a proper app. Every other Proton app is designed to integrate into their respective systems, but Proton Lumo is just a web app, and it works just as well as any web app, which means not as well as it should. Lumo needs more love in this department, a proper mobile app.

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20. Proposal: Include Lumo Plus for free with Proton Unlimited subscriptions or 50% discount

    Dear Proton Team,

    First of all, thank you for building such a strong privacy-first ecosystem. As a paying Proton Unlimited subscriber, I genuinely value the work you do, and my subscription feels like an investment in a company whose mission I believe in.

    With that in mind, I would like to propose a change to the Unlimited plan that I believe would strengthen loyalty among your paying customers and differentiate the bundle even further:

    Proposal: Include Lumo Plus at no extra cost for Proton Unlimited subscribers or give 50% discount for paid users. And, not for yearly payments, but also for monthly pay.

    The reasoning:

    Rewarding loyalty. Paying Unlimited members are the backbone of Proton's sustainability. Unlike free users, we directly fund the infrastructure, development, and innovation that keep Proton running. Extending Lumo Plus to us would feel like a meaningful acknowledgment of that contribution.
    Stronger bundle value. Unlimited already bundles Mail, VPN, Drive, and Pass. Adding Lumo Plus would make the bundle even more competitive against Big Tech ecosystems (Google One, Microsoft 365, Apple One) that increasingly bundle AI features at no extra charge.
    Alignment with Proton's mission. Lumo is promoted as a privacy-first AI assistant. Making it a core part of the paid privacy ecosystem would reinforce the message that privacy tools belong everywhere — including AI — not just in email and VPN.
    Likely minimal revenue impact. Many Unlimited subscribers currently use Lumo Free. The users who would benefit most from this change are existing loyal customers, not heavy AI power users who would already be paying for Lumo Plus. In practice, this mostly transfers value back to the people funding Proton.

    Kind regards,

    a 5 years Proton Unlimited user

    Dear Proton Team,

    First of all, thank you for building such a strong privacy-first ecosystem. As a paying Proton Unlimited subscriber, I genuinely value the work you do, and my subscription feels like an investment in a company whose mission I believe in.

    With that in mind, I would like to propose a change to the Unlimited plan that I believe would strengthen loyalty among your paying customers and differentiate the bundle even further:

    Proposal: Include Lumo Plus at no extra cost for Proton Unlimited subscribers or give 50% discount for paid users. And, not for yearly payments, but also… more

    2 votes

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