218 results found

1. Proposal to Improve Lumo Naming and Presentation

   My name is Liese, and I am a researcher and engineer who currently uses Proton Business Suite + Lumo Business as an individual user. While using the service I noticed several points of confusion that I would like to bring to your attention and suggest improvements for.

   1. Inconsistent Naming Across Plans
      Lumo Plus – marketed as the premium plan for individual users.
      Lumo Professional – presented as a corporate‑oriented plan.
      Lumo for Business – essentially the same corporate plan but with a different name.
      Having three different names for what is fundamentally the same set of capabilities makes it hard for users to determine which plan best fits their needs.

   2. Emphasize Functionality Rather Than “Personal vs. Business”
      Users tend to decide based on what they want to accomplish, not on whether a plan is labeled “personal” or “business.” A function‑focused naming scheme would be clearer:

   Lumo Premium – High‑Performance Personal Plan
   Features: Unlimited chats, access to the latest AI models, web‑search capability, large file uploads, fast response times.

   Lumo Team Collaboration – Comprehensive Business‑Oriented Plan
   Features: Project workspaces, 1 TB of end‑to‑end encrypted storage, VPN access for up to ten devices per user, 20 custom email aliases, an admin dashboard for managing team permissions, and the same advanced AI capabilities as Premium.

   Lumo Starter – Basic Free Plan
   Features: One Project, encrypted chats that are not saved, and basic AI assistance.

   Presenting the plans this way lets users instantly match their desired feature set (e.g., “I need project management and shared storage”) without having to interpret whether a plan is “personal” or “business.”

   1. Suggested Implementation Steps Revamp the Plan Comparison Page Replace the current “Personal / Business” tabs with a card‑style layout that highlights the functional names above, each accompanied by a concise bullet list of key features.

   Run A/B Tests on Marketing Materials
   Compare click‑through and conversion rates between the existing naming convention and the proposed functional naming to quantify the impact.

   Update Internal Documentation
   Ensure sales, support, and engineering teams use the new terminology consistently, reducing the chance of mixed messaging during customer interactions.

   1. Context From My Perspective As a researcher/engineer, I frequently need to share large datasets, collaborate on project‑specific documents, and maintain strict confidentiality. Although I am an individual user, I rely on the Business Suite features (project workspaces, encrypted storage, VPN, etc.). The current naming creates unnecessary friction when I explain the service to colleagues or consider recommending it to peers.

   A function‑centric naming approach would lower the adoption barrier for users like me who require advanced capabilities without belonging to a formal organization.

   Thank you for considering these suggestions. I am happy to discuss further or provide additional feedback if needed.

   Best regards,

   Liese
   Researcher & Engineer

   My name is Liese, and I am a researcher and engineer who currently uses Proton Business Suite + Lumo Business as an individual user. While using the service I noticed several points of confusion that I would like to bring to your attention and suggest improvements for.

   1. Inconsistent Naming Across Plans
      Lumo Plus – marketed as the premium plan for individual users.
      Lumo Professional – presented as a corporate‑oriented plan.
      Lumo for Business – essentially the same corporate plan but with a different name.
      Having three different names for what is fundamentally the same set of capabilities makes it hard for users to determine which plan best fits… more

   2 votes

   Vote Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Changes to existing features  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

2. Include sources when copying

   It would be useful it sources (typically URLs from web searches) would be included when copying an answer using the button right icon.

   2 votes

   Vote Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Changes to existing features  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

3. Last Day of Month Events

   Recurring events on calendar - ability to choose the last day of the month. I tried choosing the 31st of the month, but on days that don't have 31 days, the event just disappeared, rather than adjusting to the last day.

   3 votes

   Vote Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   3 comments  ·  Changes to existing features  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

4. Would like a color pallette to choose my own colors for email folders

   I would like the ability to choose my own colors for email folders using a normal color pallette (where I can enter my own HEX, etc.). Please and thank you!

   2 votes

   Vote Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Changes to existing features  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

5. Lumo vocabulary(s)

   For Lumo. You can add different categories for what it can do and or search for.

   • Comprehensive = Everything

   • Basic = Just basic Information+ sources. Perfect for those who need a quick lookup of information.

   • Custom = You define what lumo will do and or search for.

   • Take a chance = Gather random information based on what you are searching for. Some of it may not be relevant though.

   2 votes

   Vote Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Changes to existing features  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

6. Recurring events for weekdays only! Or custom days of the week!

   Literally just let me use a checkbox for specific days of the week! I can't click "Every weekday" for a recurring meeting.

   My use case is to set meetings that are the same meeting every day from Mon-Thurs, and they recur every week. This seems impossible without creating 4 events... 1 for each day of week.. but I want the notes and meeting invite to be ONE!

   5 votes

   Vote Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   1 comment  ·  Changes to existing features  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

7. Shared calendars to be able to be set as default for both members of a duo subscription

   Shared calendars to be able to be set as default for both members of a duo subscription.

   I would like to be able to share a calendar with my duo member, and have this shared calendar a default for both. This would allow the color-coding system to be visible by both members of the duo subscription. This function is not available for the person who didn’t create the shared calendar

   2 votes

   Vote Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Changes to existing features  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

8. Lumo crashing on Android with No Google Play Store

   Hi team. great work on launching lumo. on my android phone with no google playstore and only google play services running with limited access and internet access blocked by firewall, the lumo app crashes after a delay of a few seconds.

   The error reads
   'Something went wrong.
   Check that Google Play is enabled on your device and that you're using an up-to-date version before opening the app...'

   all other proton apps work fine on my phone

   4 votes

   Vote Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Changes to existing features  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

9. VPN Plus with special Lumo Plus offer :)

   I am a bit unsure of following through with the Unlimited upgrade from VPN Plus to get Lumo Plus where Unlimited says Lumo is LIMITED. Its a matter of mixed messages. Doesn't VPN Plus need a special upgrade for Lumo Plus? I really don't need the other extras!! Except the Drive....??

   5 votes

   Vote Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Changes to existing features  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

10. Add “Auto‑Enable Web Search” Setting for Lumo Chats

    Introduce a new option in Lumo’s Settings—“Auto‑Enable Web Search” (or a similarly named toggle). When activated, Lumo would automatically turn on the web‑search capability at the start of every new conversation, eliminating the need for users to manually enable it for each chat session.

    Why This Matters:

    • Seamless Experience: Users who rely on up‑to‑date information can get instant, real‑time answers without an extra step, making interactions feel more natural and efficient.

    • Consistency: Guarantees that all chats benefit from the latest data, especially for topics that change frequently (news, weather, stock prices, etc.).

    • Time Savings: Reduces repetitive actions for power users and those who frequently switch devices or start new threads.

    • Clear Control: The toggle remains user‑controlled, allowing privacy‑focused individuals to keep web search disabled if they prefer a purely offline Lumo experience.
      Suggested Implementation Details

    • Default State: Off by default to preserve the current behavior and respect user privacy expectations.

    • Indicator: Show a subtle icon or badge in the chat window when auto‑search is active, so users know the feature is enabled.

    • Per‑Session Override: Allow users to temporarily disable web search for a specific chat via the existing manual control, without affecting the global auto‑enable setting.
      Potential Benefits

    Improves user satisfaction for those who regularly need current information.
    Aligns Lumo’s functionality with the expectations set by other AI assistants that automatically leverage live data.
    Encourages broader adoption of Lumo Plus, where web search is a premium feature, by showcasing its convenience.

    Introduce a new option in Lumo’s Settings—“Auto‑Enable Web Search” (or a similarly named toggle). When activated, Lumo would automatically turn on the web‑search capability at the start of every new conversation, eliminating the need for users to manually enable it for each chat session.

    Why This Matters:

    • Seamless Experience: Users who rely on up‑to‑date information can get instant, real‑time answers without an extra step, making interactions feel more natural and efficient.

    • Consistency: Guarantees that all chats benefit from the latest data, especially for topics that change frequently (news, weather, stock prices, etc.).

    • Time Savings: Reduces repetitive actions for power users… more

    4 votes

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Changes to existing features  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

11. Add a mid-price tier to Lumo

    Currently I can only get two flavours of Lumo: I can either use the free version and be (very) limited in using it, or pay the full price for all features. I'm not interested in using the most advanced llm and do not want to use it every day, so I'm not willing to pay €10 a month. At the same time, I'm willing to pay more then I pay now.

    2 votes

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Changes to existing features  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

12. I want to be able to use Lumo using the latest Firefox Extended Support Release (ESR) version

    I want to be able to use Lumo using the latest Firefox Extended Support Release (ESR) version, so that I can continue to use Lumo on my company notebook that does not support other browser brands.

    Since yesterday (1 Nov 2025) I receive a message that says "Unsupported browser". There has been no communications to inform us that the Firefox Extended Support Release (ESR) version will no longer be supported. Our browser version is fully up-to-date, at the time of writing it is 115.29.0 Firefox ESR October 14, 2025 and no newer version of Firefox ESR has been released at this point.

    Therefore we urgently request this browser to be supported, in conformity with what has also been stated in the following page, where it is explicitly mentioned that Firefox is supported and even recommended:

    https://proton.me/support/recommended-browsers

    Please act with urgency! Thank you.

    I want to be able to use Lumo using the latest Firefox Extended Support Release (ESR) version, so that I can continue to use Lumo on my company notebook that does not support other browser brands.

    Since yesterday (1 Nov 2025) I receive a message that says "Unsupported browser". There has been no communications to inform us that the Firefox Extended Support Release (ESR) version will no longer be supported. Our browser version is fully up-to-date, at the time of writing it is 115.29.0 Firefox ESR October 14, 2025 and no newer version of Firefox ESR has been released at… more

    3 votes

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Changes to existing features  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

13. Make the lateral bar in Lumo website stay opened if I want

    That's it. It would be nice on the website if the lateral bar is set to be shown to maintain this status when recharged per each user, this might be done with a simple cookie.

    Thanks

    5 votes

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Changes to existing features  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

14. New Zealand Calendar Public Holidays.

    Add New Zealand as an option in calendar to add public holidays.

    2 votes

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Changes to existing features  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

15. Fix your CSP Policy

    Content-Security-Policy: The page’s settings blocked the loading of a resource (default-src) at https://account.proton.me/lumo because it violates the following directive: “default-src 'self'”

    Content-Security-Policy: The page’s settings blocked the loading of a resource (default-src) at https://account.proton.me/lumo/signup because it violates the following directive: “default-src 'self'”

    4 votes

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Changes to existing features  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

16. Security

    Changes to all existing idieas replace with a save and more secure one

    3 votes

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Changes to existing features  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

17. In Lumo, re-label the entry box as "Question or Response", as it has to be used to respond to choices offered by the search.

    In Lumo, re-label the entry box as "Question or Response", as it has to be used to respond to choices offered by the search.

    2 votes

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Changes to existing features  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

18. Personalization bug in Lumo

    Thank you so much for adding personalization into Lumo! This was the main reason for me to not use it until now. Meanwhile, the personalization only applies to the first response. All next one doesn't include it, and same when regenerating.

    1 vote

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Changes to existing features  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating