"Accounts that are inactive for over 3 months may be automatically deleted." Please consider altering that policy.
"Accounts that are inactive for over 3 months may be automatically deleted."
Please consider altering that policy. Three months is way too short a time!
Why not 1-2 or more years instead of 3 months?
As of early 2022, the 3 month period was extended to 12 months. For full details, please visit: https://proton.me/support/inactive-accounts
Please note this policy only applies to free accounts (paid plans are exempt) and logging in once a year will ensure that your account remains active.
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John Smith
commented
Please, don't delete inactive accounts!
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Ore
commented
Please do not use violent words!
I agree with this point of view, clear data is enough, account should not be deleted (extended to at least two years). -
Guver
commented
It is really stupid. And nobody cares. One thousand humans agree. Nobody cares again.
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John
commented
Please, don't delete accounts. A lot of your users with accounts linked as recovery/two-factor e-mail will be left completely locked out. Wipe content or allow re-activation instead.
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Azumi
commented
Totally agree. Do not delete our accounts!
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Droidnius
commented
I think must be deleted after of 2 years since log out.
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Mike
commented
Dear proton team,
I am free plan user. And I see your user’s opinion. I need to have an official reply from you. This situation and your solution is really dumb. Please, remove content in account if it is inactive, but NEVER delete whole account. -
Anonymous
commented
Before - if at all - deleting an inactive account, try to - is that technically possibe? - reach the recovery email. Remove the content, for example, but do not delete.
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Anonymous
commented
Before - if at all - deleting an inactive account, try to - is that technically possibe? - reach the recovery email. Set it to the free plan, for example, but do not delete.
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Zack
commented
I think we should solve it in other ways. They shouldn’t delete anything, but it is really not nice. I am disappointed in Proton.
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Fabuno
commented
I am really sorry but will we have official comments?! It is fucking 580 votes!
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Greg
commented
It is really stupid! What a fuck? We don’t need another email that wants to control us. We want only email that providing freedom at all. We don’t want to have a paid plans. If you want to have paid plans please provide lifetime payment. I don’t want to have a subscription. I don’t want to use banks. WTF Proton?
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Anonymous
commented
What the fucking shit? Have you ever heard about process of thinking? Who that asshole that did it?
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Anonymous
commented
Can you please stop deleting?
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Anonymous
commented
Fucking policy! Suck off! It is ridiculous!
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Kuffen
commented
What a horrible policy?! Pissed off!!!
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Anonymous
commented
I just have no words… Too bad.
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Luka
commented
Wow. 367 votes. Proton, is there a stupid SMM?
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Agreste
commented
Can you explain why had this bullshit decided?
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Jessi
commented
I wish they will toss away that employees that decided to THIS.