"Accounts that are inactive for over 3 months may be automatically deleted." Please consider altering that policy.

"Accounts that are inactive for over 3 months may be automatically deleted."
Please consider altering that policy. Three months is way too short a time!

Why not 1-2 or more years instead of 3 months?

1,076 votes

Anoymous shared this idea · May 12, 2017 · Report… · Admin →

Completed ·

AdminProton (Admin, Proton) responded · Nov 2, 2023

As of early 2022, the 3 month period was extended to 12 months. For full details, please visit: https://proton.me/support/inactive-accounts

Please note this policy only applies to free accounts (paid plans are exempt) and logging in once a year will ensure that your account remains active.

An error occurred while saving the comment

JavaSir commented · April 16, 2022 6:50 AM · Report

Stop dictating rules! Stop sabotaging our accounts! Stop hiring idiots that create such nonsense!

Submitting...
FNAF commented · April 16, 2022 6:19 AM · Report

Is there anything that we could do to stop account deletion?

Submitting...
Dezy commented · April 16, 2022 6:17 AM · Report

Have you ever tried to look through this forum?

Submitting...
Anonymous commented · April 16, 2022 6:03 AM · Report

Press F to the best email service…

Submitting...
Vikko commented · April 16, 2022 5:52 AM · Report

Your truth. They can do something not to delete accounts. For example creating new allies or data wiping

Submitting...
Anonymous commented · April 16, 2022 5:48 AM · Report

Totally agree. Clean accounts data instead of account deleting

Submitting...
Egor commented · April 16, 2022 5:34 AM · Report

Fix it NOW!!!

Submitting...
Joe commented · April 16, 2022 5:31 AM · Report

Fuck off! What cunt considered to remove accounts?!

Submitting...
Anonymous commented · April 16, 2022 5:24 AM · Report

What’s fucking going on? Why the fucking started to delete an accounts?!

Submitting...
Anonymous commented · April 16, 2022 5:13 AM · Report

Can we have official comments?! Proton team!

Submitting...
Anonymous commented · April 16, 2022 4:40 AM · Report

What the fuck?!

Submitting...
Simon commented · April 16, 2022 4:29 AM · Report

They just want to cancel all free options I think

Submitting...
Anonymous commented · April 16, 2022 4:20 AM · Report

@proton any changes?

Submitting...
Nick commented · April 16, 2022 3:41 AM · Report

What the heck?!

Submitting...
Viktor commented · April 16, 2022 3:34 AM · Report

Any comments?

Submitting...
Anonymous commented · April 16, 2022 3:25 AM · Report

I had read your official discussion on Reddit. You had ignored every post whith any ideas to solve it. It is not that what we had expected.

Submitting...
Xizar commented · April 16, 2022 3:21 AM · Report

As far as I'm concerned, the only right thing to do at the moment is solely to refuse their services and, most importantly, to cancel all subscriptions to their services. They're just overpriced. This is a democracy, not a monarchy!

Submitting...
Anonymous commented · April 16, 2022 3:15 AM · Report

Proton rolled away. I didn't expect such a spit in the face from them. This is just the bottom. Please audit your staff and fire the "genius" who came up with this solution. Use the money saved from his salary to expand the server memory. And you will be happy.

Submitting...
Devial commented · April 16, 2022 2:46 AM · Report

Proton why? What the fucking idiot made this changes?

Submitting...
Dimka commented · April 16, 2022 2:06 AM · Report

Strange decision. I think they will lose many people with that

Submitting...