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  1. ich möchte anregen, die zukünftige Zusammenarbeit mit Stripe zu überdenken.

    Stripe ist ein in den USA ansässiges Unternehmen, und damit unterliegt es den dortigen gesetzlichen Zugriffsrechten staatlicher Stellen. Das bedeutet, dass Zahlungsdaten und Transaktionen potenziell dem Einfluss der US‑Regierung ausgesetzt sein können.

    Für ein Unternehmen, dessen Mission es ist, Menschen eine sichere und unabhängige Teilhabe im Internet zu ermöglichen, ist diese Abhängigkeit aus meiner Sicht ein Risiko. Zahlungsinfrastrukturen sollten möglichst souverän, datenschutzfreundlich und frei von externen politischen Zugriffsmöglichkeiten sein.

    Ich würde mich freuen, wenn Sie prüfen könnten, ob alternative Zahlungsdienstleister aus datenschutzrechtlich stabileren Rechtsräumen in Betracht kommen. Das würde nicht nur die Sicherheit der Nutzer stärken, sondern auch die Glaubwürdigkeit…

    2 votes

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    1 comment  ·  Payments  ·  Admin →

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  2. 1 vote

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    0 comments  ·  Payments  ·  Admin →

    Thanks for raising an idea on UserVoice, as per the rules on the front page:

    Please ensure that your request and description are in English, use a translation tool if necessary

    Please feel free to re-raise your idea in English.

  3. Avertir un mois avant le prélèvement de l'abonnement

    J'ai choisi un abonnement sur 2 ans et il m'arrive systématiquement d'oublier que celui-ci arrive à expiration. Résultat, je suis prélevée d'une somme conséquente sans avoir pu prendre mes dispositions ni organiser mes dépenses. Il serait hautement souhaitable que vous préveniez du prochain prélèvement suffisamment à l'avance, un mois par exemple. Je ne comprends pas que cela ne soit pas prévu depuis le départ.

    10 votes

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    0 comments  ·  Payments  ·  Admin →

    As per the rules on the front page:


    Please ensure that your request and description are in English, use a translation tool if necessary.


    Please feel free to re-raise your idea in English, but before doing so please check that it is not a duplicate.

  4. tôi

    tôi đã không đăng ký dùng gói cước tại sao lại tự động trừ của tôi 71.88 EUR đây là trò gian lận hãy trả lại tiền cho tôi vì tôi không đăng ký những thứ đó

    2 votes

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    0 comments  ·  Payments  ·  Admin →

    As per the rules on the front page:


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    Please feel free to re-raise your idea in English, but before doing so please check that it is not a duplicate.

  5. REEMBOLSO COMPLETO

    Solicito por completo o reembolso de plano VPN plus pois não gostei da qualidade do serviço em jogos.

    E não estou encontrando a pagina de suporte no site de PROTON.

    3 votes

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    0 comments  ·  Payments  ·  Admin →

    As per the rules on the front page:


    Please ensure that your request and description are in English, use a translation tool if necessary.


    Please feel free to re-raise your idea in English, but before doing so please check that it is not a duplicate.

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