Currently we use Cisco WebEx for Meetings. When attendees are using the locally-installed WebEx client, we are able to request Remote Control of an attendee's device (only after the attendee has shared their screen however). This functionality also exists in paid Zoom accounts.

This feature, along with a shared clipboard, benefits clients by allowing them to oversee in real time our maintenance of their server infrastructure, without having to give us direct SSH access.

Thanks for considering this.