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Andrew J.

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  1. Ability to remove/delete attachments

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    102 comments  ·  Proton Mail » Changes to existing features  ·  Admin →
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    Andrew J. commented  · 

    Follow-up on the re-appearing attachments after engaging Proton Support:

    1. Messages moved from Proton *are not deleted*
    2. The message is retained in All Mail
    3. The message in All Mail is effectively restored when the attachment-free message is moved back to Proton

    Workaround (untested by me):

    1. Copy the message out of Proton
    2. Delete (to Trash) the message on Proton
    3. Delete the message from Trash on Proton
    4. Move the stripped message back to Proton

    An error occurred while saving the comment
    Andrew J. commented  · 

    Not only does Proton lack the ability to delete attachments from a message in the client using the bridge, the PWA or the mobile client, but it forces the storage and re-attachment or those attachments!

    When a message is transferred by IMAP to a mail server which supports this basic operation, the attachments are removed (and the message is modified accordingly), then the messages are transferred back, Proton non-consensually modifies the message and re-attaches the attachments.
    This indicates that Proton is storing the attachments even after the messages containing them have been deleted.

    Andrew J. supported this idea  · 

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