Andrew J.
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An error occurred while saving the comment An error occurred while saving the comment Andrew J. commented
Not only does Proton lack the ability to delete attachments from a message in the client using the bridge, the PWA or the mobile client, but it forces the storage and re-attachment or those attachments!
When a message is transferred by IMAP to a mail server which supports this basic operation, the attachments are removed (and the message is modified accordingly), then the messages are transferred back, Proton non-consensually modifies the message and re-attaches the attachments.
This indicates that Proton is storing the attachments even after the messages containing them have been deleted.Andrew J. supported this idea ·
Follow-up on the re-appearing attachments after engaging Proton Support:
1. Messages moved from Proton *are not deleted*
2. The message is retained in All Mail
3. The message in All Mail is effectively restored when the attachment-free message is moved back to Proton
Workaround (untested by me):
1. Copy the message out of Proton
2. Delete (to Trash) the message on Proton
3. Delete the message from Trash on Proton
4. Move the stripped message back to Proton