Tuomas Toivonen
My feedback
2 results found
-
18,396 votesTuomas Toivonen
supported this idea
·
-
5,954 votes
An error occurred while saving the comment Tuomas Toivonen
supported this idea
·
I've been a loyal Proton customer so many years in spite of occasional inconveniences. And I've been a very very happy customer mostly. Proton is the absolutely best VPN provider of the market and its mail service is such a pleasure to use.
However, I feel massively betrayed now.
Now, I went and bought the Proton Visionary package and shelled out circa 450€ for it and figured out that there's not even an alpha version of Linux client available anywhere – or a client for any other desktop OS. And when I tested the Android mobile app it even failed to play a tiny video file I'd uploaded, which puzzled me even more – it should take some hours from a junior dev to fix such a thing!
What makes this even more disturbing is the fact that the people who work in Proton are busy professionals themselves who certainly understand how their customers, likewise, must be able to integrate whatever tools they use to their own rapid workflow. This is absolutely not possible in the case of ProtonDrive.
That's why I don't think it's exaggeration to say that the selling of cloud space in ProtonDrive at a premium price at the moment without a workable access to it amounts to nothing short of fraudulent behaviour.
Therefore, the Proton customers who've bought the visionary package recently should consider themselves entitled to require a quick resolution to this defect in form of a reimbursement or a technically appropriate and safe workaround (like rclone etc) at least.