John Doe
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I strongly support this feature request. It also applies to the iOS Proton Mail app by the way!
The current UX/UI for handling multiple Proton Mail accounts in the macOS desktop app is frankly very poor. Having to click the user icon, select another account, and then wait for a full reload just to check whether there are unread emails is far too many steps for a basic, high-frequency action.
There is no at-a-glance overview of unread emails across accounts, which makes managing multiple inboxes unnecessarily slow and frustrating. Compared to Apple Mail and other native macOS mail clients, this feels like a significant usability regression rather than a limitation.
A persistent sidebar with all accounts and unread indicators is not a “nice to have” — it’s essential for anyone using more than one Proton Mail account. The current approach breaks workflow, adds cognitive load, and does not scale beyond a single account.
This feature would dramatically improve productivity and bring the macOS app in line with established desktop mail UX expectations.
John Doe
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I strongly support this feature request.
Shared folders that other Proton users have shared with me are currently not visible in the Proton desktop app on macOS, which is a major usability gap compared to the web and mobile apps.
This is especially problematic because many shared folders contain files that are primarily or exclusively used in desktop workflows (e.g. Photoshop files, thesis documents, design assets, large PDFs, project folders). These files are often irrelevant or impractical to work with on mobile and significantly harder to manage through the web interface compared to a native desktop app.
The inconsistency between platforms breaks real-world usage:
- Shared folders are accessible on web/mobile
- But invisible in the macOS desktop app
- This forces users to constantly switch platforms just to access shared content
For a desktop app, visibility and full parity with shared folders is essential, not optional. Without it, the macOS app cannot realistically replace the web app for collaborative or academic/professional use cases.
Adding full support for viewing and accessing shared folders in the macOS desktop app would greatly improve usability, platform consistency, and trust in the desktop client as a primary tool.
Just do it like Dropbox, please.