Jazzy
My feedback
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11 votesJazzy
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39 votesJazzy
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104 votes
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commented
This is exactly my issue!
When I uploaded my iPhone library, not only was the EXIF data (date/location) at risk, but all my manually added subtitles and video comments were completely stripped away.
For me, "preserving metadata" isn't just about technical data—it's about keeping the personal context (the stories, notes, and subtitles) I spent years adding to my photos and videos. Without this, the archive loses its meaning.
Please ensure that user-added captions and subtitles are retained during upload and sync!Jazzy
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3 votesJazzy
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117 votesJazzy
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22 votesJazzy
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224 votesJazzy
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33 votesJazzy
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376 votes
An error occurred while saving the comment Jazzy
commented
Follow-up to my previous comment:
I see many requests for WebDAV, but I want to highlight why my concern is unique and urgent:
Most users ask for WebDAV for convenience. My request is driven by security necessity.
Currently, the only way to use Proton Drive with essential tools (like Joplin for notes or Home Assistant for backups) is to use unofficial third-party bridges (e.g., proton-webdav-bridge or Rclone scripts).
The Paradox: By forcing users to these workarounds, Proton inadvertently creates a security vulnerability:
Users must trust external, unmaintained code with their credentials.
These tools often decrypt data locally in ways that bypass Proton's zero-access model.
We are pushed away from the secure Proton ecosystem into risky, unofficial territory.
My plea: Please don't just add WebDAV as a "nice-to-have" feature. Add it as a core security requirement to prevent users from having to compromise their safety to use your product. An official implementation closes this loophole and keeps everyone within the trusted Proton environment.This isn't just about Linux or convenience—it's about maintaining the integrity of our security model.
An error occurred while saving the comment Jazzy
commented
This is exactly what I've been looking for!
I want to add a critical security perspective: Currently, users who need WebDAV (e.g., for Joplin, Home Assistant, or other tools) are forced to use unofficial bridges like proton-webdav-bridge or Rclone. These workarounds require us to trust third-party software with our credentials or API tokens, which creates a significant security vulnerability and contradicts Proton's zero-access encryption promise.
An official implementation is not just about convenience—it's about closing this security loophole. Please prioritize making WebDAV an official, native feature so we can stay within the trusted Proton ecosystem without resorting to risky external tools.
Thank you for working on this!Jazzy
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62 votesJazzy
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334 votesJazzy
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1,184 votesJazzy
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744 votesJazzy
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1,388 votesJazzy
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442 votesJazzy
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This is exactly my nightmare scenario!
I migrated my entire photo library to Proton Drive to free up space on my iPhone. I carefully organized thousands of photos into albums with specific naming conventions (e.g., 2023-Ireland, 2024-Berlin) on my device.
What happened:
Upon upload, all album structures were lost. The photos arrived as a flat, unordered list.
Trusting that the organization was preserved, I deleted the originals from my iPhone to save space.
Now, I have a massive, chaotic pile of photos in Proton Drive with no way to sort them alphabetically, chronologically, or by my custom order.
The Consequence: I have effectively lost a year of organized memories. Without a sorting function, finding specific albums is nearly impossible. This isn't just an inconvenience—it's a data management disaster for anyone migrating from Apple Photos or Google Photos.
Please prioritize adding alphabetical, chronological, and manual sorting options immediately. Until then, users are afraid to delete their local copies, defeating the purpose of cloud storage.