If this feature exists, I haven't been able to find it.
In my company, there is a product support group. When a client needs product support, they send an email to support@mydomain.com. When an email is received from that account I need it distributed to a list of recipients in my contacts list. In this way, I can make sure that all support technicians receive and can interact with the same email support request.
If this feature exists, I haven't been able to find it.
In my company, there is a product support group. When a client needs product support, they send an email to support@mydomain.com. When an email is received from that account I need it distributed to a list of recipients in my contacts list. In this way, I can make sure that all support technicians receive and can interact with the same email support request.