Distribution List
This allows you to send email to a group of recipients.
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Meh commented
Email forwarding is NOT a solution for this issue. A proper distribution list can be managed by multiple people, etc. I will likely migrate away from Proton due to this very, very basic missing feature. My partner is kinda ****** off about moving from google workspace to Proton, primarily due to missing basics like this one.
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Joshua commented
I need something that would allow external users to send email to. A use case for this would be "support@domain.com". "support" would be a list that contains existing users. Once the email comes in, it's distributed to all those users.
To make things easier, the users don't need to respond as "support@domain.com".
Another use case. Oftentimes I signup for services using these lists as roles. Example: "zapier@company.com" is the zapier account that is used by the organization.
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Alvin T. commented
This has been completed with this change:
https://proton.me/support/email-forwarding
Now you can create an email address for your organization (or family) then set it to forward to as many or as few addresses as you want, apply rules, etc...
It's not the perfect solution, but it's a good one.
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Tixeo commented
This a basic feature for any enterprise.
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Bart Smit commented
I migrated to a Proton Family plan with custom domains and I had to set up a catch-all to get mail for distribution lists in the old email system. This works but is obviously not idead.
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aaron@shafferconsulting.com commented
Deal breaker feature. Most businesses cannot operate without it. ERP systems are commonly set up to send to ***@company.com for one notification, then YYY@company.com for another notification, etc. They don't modify each of several hundred notifications. Instead they just modify members of ***@company.com and YYY@company.com.
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Arnold Meyer commented
I would really like to at least hear from Proton if this is a feature which might appear an some point of time. For companies this is NOT a nice to have feature. To consider Proton mail this needs to be there at first.
Is the team at least aware of it an is planning to implement it?
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Michele Hjorleifsson commented
Is the reverse of this working, so you have an inbound alias that goes to a group of internal users ?
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Marie Goodwyn commented
I do have protonmail but this could be a deal breaker when it is time to renew my subscription. This is one of the most important feature for a business to email to our clients.
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Cyberfreak commented
Important and basic function…
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Erik van Luxzenburg commented
This is one very importand item for me to switch from Google to Proton as my wife and I use a combined emailadress receiving and sending emails from it.
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John Bingham commented
It's fairly basic for any email system
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Alvin T. commented
As many others have said, this is critical for most all organizations and blocks wider-scale adoption of ProtonMail. Even as a non-organization it's getting in my way since I use distribution lists for my family.
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Conan Dalton commented
Dear ProtonMail, I love you in principle, but with the flood of people about to quit g-suite, it's a pity you don't have this feature already. I will have to set up a subdomain and a mail server to forward inbound message to "support@help.example.com" to the people who need it, in my example.com organisation. But it's a bit of a kludge, it would be great if you could do this natively in your cool server room deep beneath the Alps.
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Someone commented
We can't use ProtonMail business because of that.
Remember that we are fighting against G-Suite and Office365. This is already an uphill battle!
I don't understand how any organisation can even think about switching to protonMail without this very basic feature that exists since the dawn of emails!
The supprot talks about Contact Groups, is this a joke?
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Marshall McCain commented
I just signed up and discovered this significant missing feature. Do the PMs acknowledge this "user voice" feedback?
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Anonymous commented
This feature is absolutely essential for organizational use. Every other organizational email system has had it for 25 years.
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Anonymous commented
This is a critical feature for any business email system. Not having it has stopped us from using Proton as our business mail system.
As mentioned by others, the paucity of votes for this feature is surprising. Probably because business users do not select a vendor and then ask for features, rather compare different products on the basis of their existing fit.
There seems to be other requests for this feature that uses different words, such as "Group email addresses accessible by multiple users".
I assume Proton aggregates these requests to tally the total votes.
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Jeremy Vogel commented
This is preventing us from switching our business email with about 15 users to ProtonMail as well. This seems like an easy feature to implement. At the very least could you implement a distribution list for users within the ProtonMail account organization? I mean for the people within the company who are all receiving emails in ProtonMail.
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Anonymous commented
Unacceptable that this feature doesn’t exist