A shared mailbox is an essential feature, especially for couples or families, as it allows everyone to access, organize, and respond to important messages from one central place — ensuring nothing gets missed and communication stays seamless.

As everyone say, we need to be able to have a least 1 shared mail adress.
This is a common feature on all other mailing tools and apps. and it is one of the best features....

Indispensable, en particulier en cas de décès, pour garder le contrôle sur les services communs (electricité, eau, téléphone, commerces).

This is critical! I have just signed up for a Duo account, and I am reconsidering it just for this feature! Couples need to be able to share and manage one same email address from both accounts!

This is a 0815 feature which is a default on every other mailsystem i know…

As everyone say, we need to be able to have a least 1 shared mail adress (multi could be great too)

Really expected this to be a feature of duo; not sure if I will keep our subscription moving forward if this feature isn't added.

I expected it when I bought DUO.

I purchased Proton Duo hoping that it would provide a shared inbox, but learned after the fact that it does not. I'm trying to move away from having a Gmail account I share with my partner and move to Proton with them. I want both my partner and I to be able to have our own paid Proton account with all of the features, and then a joint account that we could both easily access and respond from.

I agree with other people here. That's should be a by default option. I just realise this wasn't possible and you need to do workarounds to make this possible. Too complicated.

Please just allow groups for Duo users. It should be easy for me to create an email address that routes to both users.

I tried using the SimpleLogin aliases but it does not work. In our case, both are using already SimpleLogin so we cannot use this approach.

There is not any workaround for this.

I want to echo so many below that this is a critical feature for Duo or Family plans. If this came as standard, I would sign up for Duo instantly.

So this can easily be accomplished with aliases. Simply add your partners email as one of the mailboxes in Simple login. They verify it and you can now add them to any alias you like.

How do you do the alias creation to be sent to both accounts? I tried from the SimpleLogin console but it only shows one address.

I got a Duo subscription with my partner and am kind of shocked this wasn’t part of that package. It’s a real pain to do what is a basic email task.

I didn't realize this wasn't possible! This is such an important feature and surely the reason anyone signs up to duo or family. I'm loving Proton so far and want to support you guys but this is really necessary for me to continue long term.

This is kinda the biggest reason to have a Duo account with your partner. To have a shared addres. Since there seems to be a workaround found in simple login by creating an alias that goes to two addresses, so this feels like it would be a 'quick-ish' win that could drive revenue

As this feature is the same requested for the business plan, I'll post here the other requests that would base on the same feature:
- https://protonmail.uservoice.com/forums/284483-proton-mail/suggestions/38347147-allow-shared-addresses-within-an-organization
- https://protonmail.uservoice.com/forums/935538-accounts-payments/suggestions/34619938-shared-inbox

Shocked that this is not part of the product, from day one!
Awaiting shared mailboxes. Switching to Proton the day they are introduced.

I wanted to switch to Duo but if I can't have shared email addresses I won't. My partner and I are sharing a single premium account and the Duo subscription would be making it harder.
Until this is updated, I won't update my subscription plan. That's a pitty.