I'm new to Proton Mail. Previously used Thunderbird and when I trashed something it went to Trash. When I emptied Trash, it disappeared. Simple. Never had a problem with this. Find the Proton Mail system of All Mail & Trash, which I have yet to fully understand, perplexing, inconvenient and inefficient. Get rid of All Mail. At least subordinate it to Trash.

I agree with this request. I spend most of my time viewing the "All Mail" group and have often deleted an e-mail which was already in the Trash folder. Here's a feature request within a coment: I think the three voting options are not granular enough. While I agree with this suggestion, in my mind, it does not rise to the "Important" level. Perhaps am "Agree" button could be added?

Note: Please also remove an archived email from the All Mail list. Let me keep All Mail clean and focused. What’s the point of Archive if it’s still in All Mail?

If the UX team has to spin circles to justify a UX scenario, it’s probably not good UX.

If I have to open the Trash folder and manually delete them (3+ clicks = user effort that shouldn’t be necessary to remove trashed emails from All Mail view) then they should disappear upon deletion.

To go through these manual steps and STILL see the trashed emails in All Mail is very irritating and disrespectful to the user experience.

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YES. I use "All Mail" for just about everything. Showing trash is a major waste of my time.

Now ProtonMail can remove your account for inactivity! Please help people to fight against this changes. Vote here:
https://protonmail.uservoice.com/forums/284483-protonmail/suggestions/45017578-do-not-delete-inactive-accounts

I completely agree with the original post.

It is SUPER annoying, that "all mail" (that I use to simultaneously look at incoming mails from several accounts that get put into several folders) always show trash and spam mails as well.

It would be very helpful to have an on/off setting to exclude trash and spam from All Mail.

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Sweta........

I have asked for this several times - it should be our choice and does not threaten a robust approach to dealing with email.
I turned on the spam filter to send most to trash and now see that over 85% of what I get every day is spam! Please show us how to avoid seeing that in the AllMail view!! I also need help with bulk delete of spam and trash.

Having no votes left to use I leave a comment:

This is a very good improvement!

This thread has been open since June of 2021. Where are the developers?!?

Please listen to your customers and add toggles to allow users to toggle on/off Spam and Trash from being included in All Mail.

Stop ignoring us, ProtonMail!

I agree with many others here that I don't want Spam and Trash included when I look in or search All Mail. However, given that (apparently) somebody thought including them in All Mail was a good idea, at least include an option for users to choose whether they're included or not. That way you make everybody happy.

I just signed up for ProtonMail, paid plan. Already looking to hide the spam folder and organize the list because seeing spam folder with new mail notification is very distracting. Would be great to organize the folder menu.

I would like to see an option to not see spam or deleted. I don't use archiving, but I could see that being another need case.

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I would add Trash and Spam to this as it is really tricky.

As there are people who would want this to work various ways, I strongly feel there should be toggles (possibly in Settings) for whether All Mail includes Spam, Trash, Archived, and/or Sent Mail. I don't think too many people will mind if Spam and Trash are excluded by default, as anyone wishing to include those in their scan will be perfectly able to open them manually on the rare occasions it is relevant.

Yes, I get that the definition of "All" is pretty absolute, the difference is that the definition of "mail" Is somewhat mutable. Most people don't consider letters they have thrown away and circulars that come despite their being on anti-junk mail lists to be "Mail", definitely not when they have been safely tucked away in the trash or recycling, and the mindset carries over. Thus, the current results in All Mail aren't what many people are expecting to see when they open it. The fact that many people adapt to it doesn't make it any better of a setup.

Completely agree with this suggestion. It's already been enough of a waste of time regularly cleaning up the All mail folder but recently it seems it does not even work with Thunderbird. It's gotten to the point where I'm considered stopping my subscription and use something else.