Skip to content

How can we improve Proton Mail?

← Proton Mail

More shortened email options

I was offered shortened @pm.me email option.

I have to refuse it.

First reason is, it does not look trustworthy.
Given that I was offered it only after paying for it by default, means only limited amount of people were ever exposed to it, so it does have limited to none brand recognition. If I were to use it, many people would by default think I am trying to scam them. Same goes for "pm" part as well as ".me" part, it sounds cute, until you try to get into shoes of the receiver that is trying to decide if what he is getting is a scam and .me does not sound legitimate. One of my business friends mentioned to me that she had to make herself @gmail.com acc simply because if she doesn't contact some of her clients with gmail.com, they will assume it is a scam and will not reply to her offers. Now shorten already low recognition brand of @protonmail.com into @pm.me and congratulations, people will even more likely ignore you or flag you as a scam. To have to pay for the opportunity to be ignored is just strange.

Second reason is, how you spell that.
So what I do right now when I am communicating my email looks like this:
- ...@protonmail.com (people just know how to write .com and mail)
- what, protonmail.com? How do you spell that?
- I know, not well known, they are about privacy, proton, like in atom, mail, protonmail, together, dot, com.
- protonmail.com?
- Yes, that is correct.
Now how my new conversation would look like:
- ...@pm.me
- Mmm, pi em dot me e or p m dot m e?
- p m dot m e.
- dot m e.
- Yes.
- Ok.
While before it was "you are not well known", it would turn into "how do you spell that?". Ok for me, I just know, not so great for other people. And what you spell means nothing. It could be at least pmail, like gmail or proton.com (I would prefer that), because that would make sense and everyone would just get it, pm is just why google never went @gm.com route, it sounds like a dm (direct message) joke. Even funnier one would be @p.me, now try to say that out loud.

So, I would prefer if I get to shorten email, original one is quite long, probably why there is no @googlemail.com, but it should sound more legitimate and end on one of the: .com, .org or country ending (in my case .si, Germany would have .de, Poland .pl and so on), because those endings sound more legit and people already know how to write them, they are well known. It would ease in-person communication and lower the possibility to be flagged as a scam.

404 votes

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close

We’ll send you updates on this idea

Aljaž shared this idea  ·   ·  Report…  ·  Admin →
How important is this to you?

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close
Submitting...
An error occurred while saving the comment
  • Riddles commented  ·   ·  Report

    Great points, Aljaž. Trust and clarity are everything when it comes to email — especially with lesser-known domains like @pm.me. While it looks sleek, it’s hard to say aloud, easy to confuse, and lacks the instant credibility that .com or well-known domains provide.

    I’ve faced similar hesitation while contacting parents and educators for my https://funriddlesforkids.com/ site. Even in that friendly context, unfamiliar domains often get ignored or flagged. Something like @proton.com or @pmail.com would be far more intuitive and trustworthy.

    Appreciate you raising this — it’s valuable feedback Proton should seriously consider.

  • Quentin Wiley commented  ·   ·  Report

    This suggestion is horrible. I can't believe it has over 400 votes... They give you protonmail.com | proton.me | pm.me which pm.me is amazing. 99% of the time I tell people thats my email they go pm.me? I say yeah like private message and they say wow that's so cool I never heard that before. You forget that a new email like this is so nice because most usernames arent taken. So you don't have to use AljazUser4000@gmail.com you can just use Aljaz@pm.me

  • corentin commented  ·   ·  Report

    I think that pmail looks a bit to much like gmail (possible errors). That + the funny connotation for english speakers.
    Not sure about it..

    proton.ch is definitively better. But proton.com is used by a car maker. (possible mistake again ?)

  • corentin commented  ·   ·  Report

    Another request for additional alternate domain name. Not saying that the proposed .com / .co are either available or good idea, but i agree with the idea of something else than pm.me

    https://protonmail.uservoice.com/forums/284483-feedback/suggestions/37828324-proton-me-or-sth-similar-as-a-free-domain-to-send

    (@Orion Sure buying a custom domain name is cheap, but you have to come up with some name.)

  • Anonymous commented  ·   ·  Report

    I agree, @pmail.com might also persuade more people to move to ProtonMail from Gmail.
    Some users mention in English that the "p" has social connotations, but this is a ridiculous argument from anyone over 5 years old.
    Yet, if the "p" bothers those weak of heart, maybe @ptmail, @promail, @protmail would also be short and acceptable.

  • Adeline commented  ·   ·  Report

    It would be great to have a shorter domain than @protonmail.com like for google mail at the beginning who become gmail it would be nice to have a pmail.com really shorter to spell out loud to someone.
    ;)

  • Orion commented  ·   ·  Report

    Agreed this should be set to completed.
    Besides, there is always the option to buy your own domain for people who don't like "pm.me".
    A domain name costs less than 15€ / year and it's quite easy to set up.

  • VSx86 commented  ·   ·  Report

    @pm.me is available now.
    Set this idea status to "completed".

  • Victorienne commented  ·   ·  Report

    pm.me doesn't sound serious when using this mail address for work, wouldn't it be better with @pmail.com or just @proton.com ?

  • ms commented  ·   ·  Report

    Move to Status: Completed?

  • User commented  ·   ·  Report

    The new xyz@pm.me looks like a joke. Thats not possible to use this for serios email.

    Much better are:
    # pm.com or liitle bit longer
    # pm.ch or little bit longer

  • None commented  ·   ·  Report

    Yes! Love promail.com or proton.mail!

  • Anonymous commented  ·   ·  Report

    I would like to have news about it to. Proton is not a usual word in portuguese and the @pm.me or @promail.com sound great!

  • biz commented  ·   ·  Report

    I am also looking for news about this. The @pm.me alias will be a great addition to Protonmail! Bookings and confirmations over the phone will be easier... :)

  • Anonymous commented  ·   ·  Report

    Any news about that pm.me alias? :)

  • MyName commented  ·   ·  Report

    Even if I agree that "Protonmail" has a strong sound to it, the idea is not bad.
    " @pmail.ch ", " @pmail.com " should be available as a choice in the preferences for every user.

  • tom commented  ·   ·  Report

    awesome i love this idea!! i love protonmail just wish we had shorter end name....my idea was buy promail.com and let us have that as a option..
    or just 1 of 2 or 3 options with shorter back names

← Previous 1 3 4

Proton Mail: Changes to existing features

Categories

Feedback and Knowledge Base

(thinking…)