Eric K
My feedback
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50 votes
An error occurred while saving the comment Eric K
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4 votes
An error occurred while saving the comment Eric K
commented
I would greatly prefer the ability to use a security key, as I cannot use either of the "primary" methods to recover my account - I do not have a non-Proton secondary E-mail address, and refuse to use a cell phone for SMS 2FA codes. Note that SMS is proving to be extremely hackable - as evidenced by recent scams impersonating various tolling authorities in the U.S. - and is no longer, in my opinion, a "secure" method of communication for ANYTHING.
Although I would prefer to get a voice call for an account recovery code - and I use this with many of the sites I login to that require MFA - I would accept recovery via a security key such as a YubiKey as a viable alternative - because I can also use a YubiKey with KeePass2. (I was using KeePass2 long before I signed up for a plan with Proton and will not move my login credentials online.)
Eric K
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77 votesEric K
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429 votes
An error occurred while saving the comment Eric K
commented
Latency is only one piece of the puzzle. I'm not really thrilled with Proton VPN in the premium plan. Both the latency _and_ the download speed stink for video calls - and I've only been using the VPN off-and-on for a month. I will often disconnect VPN because of BOTH latency and speed issues - they frequently go hand-in-hand on the servers I am connected to.
Eric K
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30 votesEric K
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227 votesEric K
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11 votes
An error occurred while saving the comment Eric K
commented
A user doesn't need to be retired to want less and pay for less.
I really only want E-mail and VPN with 500 GB of storage, and am willing to pay for those items only. Unfortunately, the only real option with enough storage was Proton Unlimited.
I don't have a smartphone, and will avoid purchasing one until there are no longer flip phone/basic cell phones available. A lot of Proton's sales pitch is around smartphone integration.
I don't use online calendars - all appointments are written down, and if I need to schedule an event with friends, Thunderbird's calendar application is adequate. I've already tried to "integrate" Proton Calendar with Thunderbird and can do without the hassles.
I will not use cloud storage as I backup files regularly to removable HDD/SDD drives, so Proton Drive is useless for me.
I use KeePass for logins and to generate secure passwords, and the password file is part of my regular backup routine, so I will never use Proton Pass for that capability.
Further, after having all my key personal information leaked to the dark web thanks to the Change Healthcare breach, I will not Proton Wallet.
Give me an option with E-mail, "hide my E-mail" aliases, VPN, and 500GB of storage for less than the Proton Unlimited plan, and I'd be happy.
Eric K
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191 votesEric K
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44 votesEric K
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144 votesEric K
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390 votesEric K
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3 votesEric K
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21 votesEric K
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It is amusing - and disconcerting - to see multiple comments posted advertising things that are neither about Proton services nor an appropriate response to this thread. I reported these spam postings as inappropriate.
C'mon, Proton - you need to do better.