397 results found

1. Add words to dictionary.

   I am missing the ability to add words to the dictionary from the mail editor (on MacOS)

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2. Restore Label Location to Right and Shape

   Please move labels in the Inbox or List views back to the right; they are and should be secondary to the subject. Users want to see Subjects first. NOT labels. Also please revert the rectangular labels back to the pill-shaped (rounded rectangle) labels. Rectangles take up a LOT of visual emphasis and distract from the more important aspects of the UI (subject, date, etc.), adding to cognitive strain. You've made a lot of UI changes recently and you should allow users to revert some of these extreme, random, and unnecessary changes.

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3. UI hover

   Regarding the recent update on the Proton Mail web app. Please reduce the amount of "pop up" shadowing and size increase of hovered email items in the list views (inbox, etc). This needs to be a much more subtle hover effect.

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4. Maintain Import-Export Tool Until New Export Tool Matches its Features

   If the previous Import-Export tool is being deprecated, please consider waiting until its current features are available in the new export tool before fully deprecating it. These include:

   • Exporting by date range (most important)
   • Exporting by label or folder (essential)
   • Exporting to eml (emails as individual files) mbox (one file for all emails in a folder or label) or similar formats (good to have)
   • Append new exports to a previous export's mbox file (good to have)
   • Importing emails (eml, mbox, or similar) exported from one proton account to another (good to have)
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5. Sort by multiple labels

   Love your service. Here's an idea for improvement. I have several email aliases, in addition I have multiple labels as well. Most emails may have more than 1 label, such as "medical" and "receipts". I archive emails for reference later on. In your email "Search In" program, when you select "Other" it only allows 1 selection instead of multiple choices. As an example I would like to search "Archived" and "Medical" and "Receipts". This would return all emails that I've archived with labels relating to medical receipts. Currently the email search only allows 1 other option to be searched limiting the sorting capabilities. I realize I could creating numerous new labels which such as "Medical Receipts" but this becomes an issue with running out of labels and extensive selections. Thanks.

   Love your service. Here's an idea for improvement. I have several email aliases, in addition I have multiple labels as well. Most emails may have more than 1 label, such as "medical" and "receipts". I archive emails for reference later on. In your email "Search In" program, when you select "Other" it only allows 1 selection instead of multiple choices. As an example I would like to search "Archived" and "Medical" and "Receipts". This would return all emails that I've archived with labels relating to medical receipts. Currently the email search only allows 1 other option to be searched limiting… more

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6. Full Context search improvements

   I prefer to use the web-interface to proton mail rather than Bridge...
   The Full Context search is a great option, but it has a few notable issues in my opinion, especially with larger mailboxes.

   In my case the download takes quite a while, and if I clear the browser cache this has to be re-done time again. Same goes for multiple devices, etc...

   I suggest adding a setting option to the full-context search to let me define the scope of the index by: Number of days (or date) and the folders I want to include.
   This would let me constrain the cache file quite severly, making the procerdure faster and more efficient, and still allow me to search through the most important things quickly.

   I prefer to use the web-interface to proton mail rather than Bridge...
   The Full Context search is a great option, but it has a few notable issues in my opinion, especially with larger mailboxes.

   In my case the download takes quite a while, and if I clear the browser cache this has to be re-done time again. Same goes for multiple devices, etc...

   I suggest adding a setting option to the full-context search to let me define the scope of the index by: Number of days (or date) and the folders I want to include.
   This would let me constrain… more

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7. draft opens in a new window for the proton mail desktop app.

   I'm a big fan of the desktop app so far, but one thing that would be a nice option to have is if the email draft opened in a new window. This would make it easier to draft an email since the draft isn't competing for space against the email I'm responding to.

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8. More detailed diagnostics for email domain configuration

   Proton has a nice tool for helping one configure DNS records to migrate an email domain to the Proton servers. However, the tool completely hides any details when something is not working correctly which makes it difficult to diagnose and resolve. If one uses the Refresh Status in the Domain names page, and some items show as being incorrect, one should be able to get the following details of what went wrong:
   1. The IP of the DNS server that was queried
   2. The response that was received
   3. The response that was expected
   Without these details it is difficult to know whether the query simply got a stale, cached answer, or was talking to the wrong DNS server or the root server is incorrectly configured.

   Proton has a nice tool for helping one configure DNS records to migrate an email domain to the Proton servers. However, the tool completely hides any details when something is not working correctly which makes it difficult to diagnose and resolve. If one uses the Refresh Status in the Domain names page, and some items show as being incorrect, one should be able to get the following details of what went wrong:
   1. The IP of the DNS server that was queried
   2. The response that was received
   3. The response that was expected
   Without these details it is difficult… more

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9. Adding a security layer for settings editing in Business plan

   Hi, first for the context : in order to prevent anyone from mistakenly changing the account password proton demand to type the old one to ensure that you are the admin of the account.
   This pop up window is important and should be for every other sensitive settings such as deleting domains, adding/deleting users to the organisation. I suggest adding this type of layer to prevent people from purposely or mistakenly editing any sensitive settings.
   Thank you

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10. Make it easier to select email without opening it by mistake

    when checking an email to delete, too often it opens it and wastes time.
    fix so that a check is a check, and an open is clicking on the title, perhaps, but they should be distinct so non-ambiguous.

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11. Add an administrative comment for each address defined for a given user

    When one is creating addresses for proton users, it would be nice to have a comment field for each such address to indicate the usage/reason for the address.

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12. default

    A recent added web version requires the user to select an application - mail, calendar, drive, VPN, password vault. It would be nice to set a default application to bypass the selection process. I have link set to login to each of my accounts. Now, I have to select the mail app before proceeding.

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13. CSS: Darken the seperator in the e-mail overview window (Carbon theme)

    Hi,

    I often use Stylish as an extension to modify small things on web pages that I visit often, to change the CSS slightly.

    One thing that really bothered me in the dark theme on the web version is that the line separator between e-mails is slightly too bright. The high contrast made the e-mail subjects less pleasant to read, so I decided the darken it a little bit, still providing it's utility as a separator whilst also letting the subjects of each e-mail conversation be better readible, causing less eye-strain.

    CSS:

    .toolbar:not(.toolbar--in-container) {
    border-bottom: 1px solid #211e2d;
    }

    .border-top {
    border-top: 1px solid #211e2d;
    }

    .border-weak {
    border-color: #211e2d;
    }

    If you compare the default line seperator with the lighter theme's you clearly see that these lines in the darker theme have a higher contrast. Making the line separator darker in the darker themes will make the CSS style also more consistent.

    Let me know what you think, and I think overall this would make e-mail conversation overview better readible for people using darker theme's.

    Hi,

    I often use Stylish as an extension to modify small things on web pages that I visit often, to change the CSS slightly.

    One thing that really bothered me in the dark theme on the web version is that the line separator between e-mails is slightly too bright. The high contrast made the e-mail subjects less pleasant to read, so I decided the darken it a little bit, still providing it's utility as a separator whilst also letting the subjects of each e-mail conversation be better readible, causing less eye-strain.

    CSS:

    .toolbar:not(.toolbar--in-container) {
    border-bottom: 1px solid #211e2d;
    }

    .border-top… more

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14. Do not collect usage diagnostics by default (Mail Bridge)

    Proton Mail Bridge has a hidden (advanced) option called «Collect usage diagnostics» which is on by default. I think for an organization like Proton, this option should be disabled by default, even if this data is collected anonymously. Or at least it would be helpful to know what exactly is being collected.

    Thanks

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15. easier access to folder notification toggle and/or integration with iOS focus profiles

    My motivation for this post is I want an easy way to turn off and on notifications for specific folders at different times throughout the day, either manually or on an automated schedule. Im using iOS.

    A less than perfect improvement over the current situation, would be to simply make it easier for folder notifs to be toggled. Currently too many steps are required to toggle notifications for a folder. would be nice if the toggle switches were right there on the main interface so that toggling notifications for a folder was just a fast as tapping the folder to view the contents. Or maybe hide the switches behind an ellipsis menus next to each folder, which would prevent accidental toggling but still allow it to be quickly toggled.

    If protonmail integrated with iOS focus profiles (aka do not disturb), allowing folder specific notification settings to be tied to focus modes, that this would take care of most/all of my needs, and would be really convenient because I would be toggling proton notifications and other app notifications in one fell swoop and ios focus already has a scheduling system built in to it.

    Best of both worlds would be if behind each of the above described ellipsis menus was a set of checkboxes where I can select all of the focus modes I want this folder to be excluded/included in.

    My motivation for this post is I want an easy way to turn off and on notifications for specific folders at different times throughout the day, either manually or on an automated schedule. Im using iOS.

    A less than perfect improvement over the current situation, would be to simply make it easier for folder notifs to be toggled. Currently too many steps are required to toggle notifications for a folder. would be nice if the toggle switches were right there on the main interface so that toggling notifications for a folder was just a fast as tapping the folder to… more

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16. Include at least the most known fonts from each of the Vox-ATypI classification's 11 fonts families along with a complete coloring palette

    I am grateful to Proton for offering everyone safe services who complement Mozilla Firefox to a charm and that both Mozilla & Proton stand to keep Internet as a free and safe shared world resource as its inventor Tim Berners-Lee wanted it to be and I am sincerely grateful for that, I donate to Mozilla sometimes and even have been pondering switching to a Proton Unlimited account to support them because they actually respect us their users and they protect us from greedy corporations and paranoid governments who want to know everything on everyone whereas they are the ones who hide the most dirty secrets however I have been bitterly disappointed in Proton Mail's blatant lack of customization options to make my mailbox MY style!

    Indeed, I really do not understand why the choices of fonts and colors are so tightly limited in Proton Mail's text editor?
    Indeed, Proton Mail's text editor includes ONLY 8 fonts along with 7 shades of 5 colors whereas Gmail at least includes 11 fonts along with 7 shades of 9 colors and it frustrates me to no end that Gmail offers more than Proton Mail and that I find myself more limited into Proton Mail than I was in Gmail!

    There is not even brown nor orange nor turquoise blue nor pink nor even purple among Proton Mail's text editor's font colors options, which takes the cake since Proton's favorite color is purple and they don't even include it into their text editor?!

    Before I signed into Proton and I abandoned my Gmail mailbox, I used to write my e-mails in my favorite font and color which are Comic Sans and purple and do you know it? They so happen to actually be Proton's favorite font and color as well, purple is obvious to see since every Proton's icon is purple but you have to know that Proton was born in 2014 into the CERN where Internet itself was also born 23 years prior in 1991 and that the CERN likes to write their conferences in Comic Sans so the smartest scientists in the world and I so happen to share the same tastes and I'm **** proud of it!
    And yet, they did NOT include nor their favorite font nor their favorite color, which so happen to be my favorites as well, into their text editor, which is a mystery to me! 😲
    Do you think they want to keep them only for themselves? 😏
    If so then we will conflict because they are my favorites too and I want them for myself too! 😼
    But I am willing to share. 😉

    Anyway, I really miss not be able to write my e-mails with my favorite font and color anymore since I switched to Proton Mail, especially since Proton Mail's current choice of fonts and colors is... well, pathetic, there are only a few fonts and colors and all are bland as if Proton Mail was designed to write only stern administrative mails. 😟
    So I lost my personal style when I switched to Proton Mail then I tried to select a new one with the limited fonts and colors options until I set for Verdana and green which is my current style but let's be honest, Proton Mail's tighter freedom of customization options for writing doesn't allow as much personality as Gmail does, which really has been infuriating me for years before I eventually made up my mind to actually request them from Proton.

    I also do not understand why Proton included settings for default font and size but no setting for default color, why not do things fully? 🤔
    Because of this oversight, I actually have to manually change the text's color EVERY **** TIME I write an e-mail, which is tedious as curse! 😣

    So about the colors, my suggestion is to include a COMPLETE coloring palette, you know, just like the one included into Mozilla Firefox's default font colors settings so you don't need to ponder which colors specifically you should include to satisfy everyone, just include ALL colors like Mozilla did and be done with it. 😉

    As for the fonts, this is more complicated since there are SO MANY diverse fonts available therefore to satisfy everyone, I suggest you to include at least the most known fonts from each of the Vox-ATypI classification's 11 fonts families such as:
    - Centaur
    - Garamond
    - Times New Roman
    - Georgia
    - Bodoni
    - Didot
    - Clarendon
    - Rockwell
    - Gill Sans
    - Futura
    - Helvetica
    - Arial
    - Verdana
    - Optima
    - Albertus
    - Kuenstler Script
    - Bickham
    - Mistral
    - Plumero
    - Bello
    - Omnia
    - Banco
    - Choc
    - Strangelove
    - Old English
    - Anglican Text
    - American Text
    - Manuskript Gotisch
    - Comic Sans
    - Trebuchet

    And here you go, if you include these 30 fonts which are the most known fonts from the Vox-ATypI classification's 11 fonts families, they should be enough to satisfy everyone's needs and moods and you should be done with your countless fonts requests for good, doesn't that sound nice? 😉

    By the way, "ATypI" means "Association Typographique Internationale" which is french for "International Typography Association" who is, as its name entails, the official world wide organization for typography which is fonts science. 😉
    As for Vox, Maximilien Vox was the writer, publisher and typographer, meaning the fonts scientist, who researched every fonts then invented their classification in 1954 that the ATypI ratified in 1962 who made it the international official fonts classification known as Vox-ATypI and that's it. 😉

    Yes, fonts are a science, every font tells a story and expresses a personality so the font you choose when you write means as much as what you write with it and if you are curious about it then I invite you to look up "Vox-ATypI" and learn the history of each of the 11 fonts families and what each of them expresses, I just learned typography even existed just now as I was wrecking my brain to figure out what fonts to request from Proton Mail in order to satisfy everyone so I browsed the World Wide Web to research about fonts then I quickly found Vox-ATypI since it is THE fonts reference and I basically learned everything about it within a few hours and was done with my researches so I know what I talk about when I suggest you 30 specific fonts in order to satisfy everyone's needs and moods and you would be wise to listen to someone who specifically researched the matter before reaching out to you. 😉

    Before I leave you, I want to tell you the story of Comic Sans because I just learned it myself and now I understand why it is my favorite font. 😉
    Comic Sans is a font invented by a graphic artist whose name is Vincent Connare within Microsoft in 1994 to be used into an educational software to teach children to use computers entitled Microsoft Bob and Vincent found every font available at that time to be too stern for children so he took upon himself to invent a new one more light-hearted than every others and he found his inspiration from a comic book he was reading at the time, he enjoyed the hand-drawn font from his comic book and so he decided to copy this hand-drawn font as a computer font and so he did with Windows Paint within a few hours and Bill Gates liked it and so he included this new font as a Windows font as Comic Sans since it was originally a hand-drawn comic-book font converted into a hand-drawn computer font and "sans" in fonts' names means "without serif", "sans" being the french word for "without". 😉
    Then Windows' users liked it so much that they spread it all around the World Wide Web whereas typographers despise Comic Sans because it is a font not created by an actual typographer, it was created by a "mere graphic artist" who hand-drew it with Windows Paint within a few hours, this is a blasphemy to typographers! 😈
    And the unprecedented fast rise in popularity of Comic Sans infuriated typographers ever more because this amateurish quickly hand-drawn font easily blasted away all of their professional slowly made complicated typographers' fonts and utterly humiliated their profession! 😂
    Typographers actually grew so hateful of Comic Sans that they literally created a website specifically dedicated to hating Comic Sans named Comic Sans Criminal! 🤣
    However much typographers hate Comic Sans, it IS the most liked font ever, EVERYONE enjoys using it, even the CERN scientists (Am I not right, Proton? 😉) and the Vatican's Pope, E-V-E-R-Y-O-N-E no matter who they are enjoys using Comic Sans but typographers who feel humiliated by this amateurish quickly hand-drawn font which easily blasted away in popularity all of their professional slowly made complicated fonts and grow their hatred of it. 😉
    It was already my favorite font before I learned its story because I always found it to be the most expressive font and now that I learned its story, I understand why it has always been so.
    It is because it is the only font which was spontaneously quickly hand-drawn on a whim by an amateur who wanted to make an expressive font and didn't care about making a perfect font as opposite to all other standard fonts which are perfectionist, straight, stern, unnatural, unspontaneous, premeditated, made by arrogant fools who believe only them are worthy to make fonts and who focus so much on the technical details of fonts that they are oblivious to the fact that their fonts don't express anything since they are merely geometrical constructs and that's it, they miss the point of WHY we need to write to begin with which is to EXPRESS OURSELVES and THAT is what ACTUALLY matters in fonts and NOT their technical details. 😼
    Vincent Connare didn't care at all about technical details when he created Comic Sans, he cared only about creating an EXPRESSIVE font and THAT is why his font easily blasted away all other fonts and almost everyone but arrogant purists enjoys using it and it is many people's favorite font including the CERN's scientists and myself et voilà. 😉

    I am grateful to Proton for offering everyone safe services who complement Mozilla Firefox to a charm and that both Mozilla & Proton stand to keep Internet as a free and safe shared world resource as its inventor Tim Berners-Lee wanted it to be and I am sincerely grateful for that, I donate to Mozilla sometimes and even have been pondering switching to a Proton Unlimited account to support them because they actually respect us their users and they protect us from greedy corporations and paranoid governments who want to know everything on everyone whereas they are the ones who… more

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17. Desktop App High RAM Usage

    Is it typical for the desktop app (running on Win10 Pro) to consistently and constantly use 450-500 MB of RAM while idle? If this level of memory usage is expected, can you work on reducing it? For comparison, two instances of Firefox, each with multiple tabs open, averages 600-700 MB of RAM when idle on my machine.

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18. Cancel Large Jobs During Run

    Some large operations take a significant amount of time. If a button is clicked by accident there is no way to cancel the operation.

    E.g. I accidentally moved my entire inbox to trash when I thought I was in the spam folder. There was then no way to easily restore emails so I had to move to archive, and then go through each page to move emails back to inbox.

    Had I been able to cancel the operation, this wouldn't have taken to long to recover from.

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19. Option for product switcher to open local install

    Currently in Proton Mail, there is a button which provides access to other proton tools. These tools are in fact shortcuts to the Proton website related to each tool.
    The idea should be to evaluate if each tool has been installed localy and call these tools instead of going the the websites.

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20. Free Desktop App ( For Free users)

    Make the Windows MAIL App free, As you can just install the app from web for desktop for free.

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