DO NOT USE GOOGLE RECAPTCHA
Seriously ... I HATE GOOGLE RECAPTCHA! Because I actively try to prevent Google tracking me (I've disabled practically every Google domain I can find using my /etc/hosts file), Google is not really aware I exist on the net. As a result, I HAD TO SOLVE TEN--count them--TEN DAMNED CHALLENGES to sign up for this site! (I'm given to understand the following things about ReCAPTCHA: 1) Google does not present as many challenges if it has seen your IP address often, which it won't for me because I actively block them; and 2) the ReCAPCHTA code sometimes presents challenge after challenge even after it's decided you're not human, probably to frustrate the bots.)
Counter to what your web design team thinks, there ARE other ways to tell humans apart from computers! DON'T USE reCAPTCHA!
2. WHO DESIGNED THIS DAMNED FORM?? It's got a bloody small dialogue THAT I CAN'T RESIZE IN FIREFOX! (for Linux.) Kindly inform your "user experience" idiots that tiny dialogue boxes are a pain in the ass to work with.
I run Proton encrypted VPN with SeaMonkey web browser so ALL recaptcha code FAILS to verify correctly. I have to TURN OFF my protection in order for a recaptcha to work.
And it is a resident evil from Google, etc.
GET RID OF IT!
I was pondering upgrading to a paid plan, but I'm so irritated with your constant proof of human test the way you have it set up, I'm beginning to hate protonmail.
I should be able to change users without triggering this every time. You should at least be reading the IP address and not issuing the challenge test from the same IP all the time.
MOST IMPORTANTLY...stop using recaptcha. This is the most annoying, tedious and absurd challenge in existence and for a company that is trying to offer alternatives to Google, it is ironic you are using a tool made by those jerks.
You can do a math story problem, you can let a user make their own challenge questions only they would know. You can do so many different things than use Google's piece of garbage!
While reCAPTCHA may, in fact, be presented from an anonymous iframe, that is not at all clear to the people signing up. Also, despite being served anonymously, people are still contributing valuable image recognition data to Google this way, which may not be what you want if you dislike Google as a company.
Andrew S. commented
They're still using it, and it's still the default among various alternatives. Considering most newcomers are surely refugees from Gmail, this makes a really bad impression.
Some comment from Proton is in order, here or on the more active https://protonmail.uservoice.com/forums/284483-protonmail/suggestions/40059430-do-not-use-google-recaptcha (which I already spent 2 votes on...). I *hate* reCaptcha, it is so maddening to know I am giving Google free AI training in exchange for being obstructed!
Andrew S. commented
PLEASE don't use any EVIL products in Yours. :) That absolutely includes Google, Facebook, Amazon, ... as others have said. As you of all organisations ought to know! At least there are alternatives to reCaptcha (now, if not formerly) for your sign-up. But to see it as an option is disheartening (and it is the default at the moment). Even seeing Facebook and Google icons under this input field feels ludicrous -- why not host your own comments/voting page? It's fairly trivial, and if you require users to be signed-in then you know you are getting suggestions from your user base, and it automatically prevents abuse. Keep up the good work, no irony intended! <3
I think a better, easier captcha would be a math problem or this: https://archive.ph/9oZzk
PLEASE DONT USE ANY GOOGLE PRODUCTS IN YOURS !
As others have said, I don't agree with the tone of op's request but I do strongly agree that the likes of Google, Facebook, Twitter and any company where the user's data is their product should be treated as pariahs and avoided at all costs.
While I don't agree with the tone of the original poster, I agree that a more privacy friendly alternative should be used instead of reCAPTCHA. hcaptcha.com seems like a good fit and will probably be an easy drop-in replacement.
T H commented
Nothing tied to Google nor Facebook. I despise what those company do.
I agree! Anything connected to google, FB, MS, etc., that snoops is to be avoided. Plus RECAPTCHA! IS Very Irritating when the pictures are fuzzy and can only be blown up enough to still not tell. I empathize with the commenter's frustration! Nice to have a place to blow a little charge and be heard!
This looks like a possible alternative: https://www.hcaptcha.com/
Jerry Howard commented
Have had Proton for several years and much appreciate it, but I hope management will seriously consider the rapidly escalating tidal wave of repression that is sweeping the USA right now. (And much of the rest of the world for that matter)
Anything associated with Google, Amazon, FB, Twitter, etc, should be avoided as much as possible.
Then don't use ReCAPTCHA for human verification. Use another email service, phone number, or payment.
Of course!! Please!
Agreed. I switched from gmail to ProtonMail in an attempt to use anything G00gle as little as possible. And having to solve so many captchas is pretty ridiculous. There are other types of Captchas. I hope Proton will consider using an alternative.
The picture puzzle nonsense should be outlawed.
Many times Google's service doesn't work, other times it goes on and on many times before verification. Extremely annoying. Sometimes I never can access because of it.
hCaptcha please! I use Privacy pass, and don't have to complete them so much then.
@Ralph J: I'm the original poster, and I agree. I should have waited 24 hours before posting this. I was incredibly frustrated at having to solve 10 Google ReCAPTCHAs, especially since I loathe all things Google to begin with.
The non-resizeable dialogue box is an example of bad design, something which I see entirely too much of on the web these days. In my opinion, it comes from web "designers" knowing nothing of its history or intentions of HTML, and the fact I suspect many of them are not experienced web or computer users.
I also notice ProtonMail hasn't bothered changing it yet. Maybe they don't like being yelled at ...
@admin: While I appreciate you've taken care to sandbox the ReCAPTCHA, I'm still disappointed that a Swiss-based company whose primary mission is to protect the privacy of its users is using a Google service, which is American and whose mission is to collect as much information as possible about everyone on the planet. It sends a decidedly mixed message.