Webinterface Uploading: Better handling of unfinished uploads / optimize overwrite option dialog window
Currently, when an upload fails, you probably just want to restart and continue the upload. Imagine you have 300 folders with 17.000 files inside to upload and at some point the upload fails. So you are left alone with a complete file structure but with unknown file completion status.
But if you just try to upload to the same folder structure again (overwrite), it recognizes that the folders are already there, but you only have the option to overwrite EVERYTHING, which can take a lot of time and is not what is needed in this situation. There is no option to NOT overwrite existing files with the same size. (just add the missing and uncompleted files).
So we need something like "Overwrite only files with different file size" (and add all the missing ones)
Could you please add such an option to the dialog window?
Plus: In the small upload progress window, i am missing an option to retry/restart failed uploads. It often happens that the upload just stops (dont know why) and I have no option to retry the upload.
Please add an option to restart stalled/discontinued uploads again, ideally with an option to do this with all files in the window, you do not want to do this with 17.000 files one by one...
Alexander Türcke - Cardano Stakepool Germany
shared this idea
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Chazalette
commented
I would like to suggest an improvement to Proton Drive's user experience.
I tried to upload a large folder (around 100 GB, containing many files) using the web interface. After dragging and dropping the folder, absolutely nothing happened: no progress window, no "preparing upload" message, no error, and no indication that Proton Drive was analyzing the folder.
As a result, I had no way to know whether:
the upload had been accepted and was still being prepared,
the application was analyzing the folder,
the folder had been rejected because it was too large or contained too many files,
or the application had simply failed.After a long troubleshooting process, I eventually discovered that uploading smaller subfolders worked correctly. The problem was therefore not the upload itself, but the complete lack of feedback.
I am not asking Proton Drive to remove any technical limits. If large uploads must be split into smaller batches, that is perfectly understandable.
What is missing is clear communication with the user. Even a simple message such as:
"Analyzing folder..."
"Preparing upload..."
"This folder contains too many files. Please split it into smaller folders."
or any other informative status messagewould save users a great deal of time and frustration.
This is, in my opinion, a small UX improvement that would significantly improve the experience without changing the underlying upload engine.