Have a sales team that actually answers your requests
On 2 occasions I reached out about our interest for migrating to Proton for business, both times I got an answer telling me how excited you were to help us and asking for more information. I answered twice and never got any answer. Is it because we are too small of a company?
This is very disappointing, we were very interested by your solutions, but I guess we will have to find a different approach to better secure our information...
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User
commented
Absolutely agree,
Reached out multiple times, to help with simple things, to be able to move forward with business transfer.
Absolutely no reply, or limited interaction replies, without clarity, or any gain from ever reaching out.
Renders businesses at a loss with why proton would set up a business pathway, and not help the business engage with the services.