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    raspberry supported this idea  · 
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    raspberry commented  · 

    Dear ProtonMail Team,

    I hope this message finds you well. First, I would like to express my sincere gratitude for your continuous effort in providing us a remarkable email service, promoting privacy and security. I am a dedicated user of your ProtonMail and ProtonVPN services since its beginning, the quality and reliability of your services have truly enhanced my digital life.

    As described above, in regard to the sub-user account functionality, I have a humble request that I believe may enhance the experience of many users, especially those who, like myself, utilize both the ProtonMail and ProtonVPN services regularly. As the current state, it seems we cannot associate ProtonMail addresses such as those ending in @protonmail.com, @protonmail.ch, @proton.me, and @pm.me with sub-user accounts. They are currently only allowed to have custom email addresses, and Proton Mail domains are exclusive to the primary user account.

    This limitation has a bit of inconvenience as it requires frequent switching between the primary ProtonMail address and the custom Proton Visionary address. Hence, it would be highly beneficial if sub-users could also have the Proton Mail domains in addition to their custom email addresses. This functionality appears to be available in the new Proton Family plan, so incorporating this into other plans, such as the Proton Visionary, would indeed be a great step forward.

    Moreover, I would like to propose a new idea that might contribute to further enhancing user flexibility. Would it be possible to provide Proton Visionary users with the option to create either an organization or a family? This would grant users the ability to optimize their accounts based on their specific needs and usage scenarios, further augmenting the adaptability and user-friendliness of your services.

    Thank you for considering these suggestions. I believe that these enhancements will add considerable value to your services and greatly improve the user experience for many users.

    regards from Japan

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