John
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I'd like to request a feature that uses machine learning to automatically sort emails. I would use this to sort low-priority emails, the kind we all get but wish we didn't. I think of this concept as something like "AI email filters."
For example, a user might create folders like "Updated Terms" or "Feedback Requests" and manually move relevant emails into those folders. Over time, Proton Mail’s system would learn the patterns (based on sender, subject, content, etc.) and begin automatically sorting similar future emails into the appropriate folders. This could reduce inbox clutter and help users more efficiently manage low-priority or repetitive categories of email.
I think a feature like this should be opt-in. To enable it, perhaps a user would need to create a folder (like "Updated Terms"), then, in the options for that folder, select something like "Learn over time and automatically put similar emails here."
The system should be local or privacy-preserving in line with Proton’s values, and users should have full control over enabling or disabling the auto-sorting.
Here's that as a user story:
As a privacy-conscious user who receives many low-priority emails like privacy policy updates or feedback surveys, I want Proton Mail to offer to learn from how I manually sort those emails into folders so that, over time, it can automatically route similar emails to the right folders, reducing my manual effort and keeping my inbox focused.