Skip to content

Anonymous

My feedback

6 results found

  1. 1,697 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    Anonymous supported this idea  · 
  2. 3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    Anonymous shared this idea  · 
  3. 3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    Anonymous shared this idea  · 
  4. 1,415 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    An error occurred while saving the comment
    Anonymous commented  · 

    [Updated at bottom] I've upvoted this back in 2019, and am still waiting on it to happen. This can be a serious security concern for those who have migrated completely to Proton and use their mobile for emailing.
    Consider the scenario:
    1) I create an email address specifically for spam and other junk accounts
    2) I then create a secondary email specifically for business and sensitive account info.
    3) Neither account is my default
    4) I receive a new email notice on my phone from Proton.

    In this situation, I open up Protonmail to check my messages, but don't see anything, because the default view is only new mail from the account I have set as default. On the mobile android app, the way to see new mail from other accounts is one of two ways:
    1) select "view all mail" where it lumps ALL your mail from all addresses (trash included) into one view.
    2) Select menu, select your account settings way at the bottom, select account settings, select "default email address", expand your options and select the appropriate email account you want to view, back, back, back, view the emails (now you are only viewing emails that have come into that one account). When you are finished looking at those emails, repeat the whole process to return your account back to the regular default view.

    Guess which way everyone here is going to use the most? "All Mail" is a simple way to view everything that has come in, but removes the whole point of having multiple addresses. It doesn't even tell you which email address received the email, until you open it, further expanding your chances of compromise, this means that the user must be much more vigilant in opening each email and checking which address it was addressed to, which leaves a much larger chance of mishap than necessary.

    The WebGUI is even worse, as it automatically lumps all the addresses together, and still doesn't tell you which email it came into until you open it. I understand that the ProtonBridge can mitigate this by automatically dumping emails into folders based off recipient email, but 90% of my email work is via phone, and the other 10 percent, is WebGUI, I'd rather stay away from the bridge unless I absolutely had to.

    If I could put ALL my votes on this single feature, I would do that, but at present, I am limited to 3, and "Critical" rating.

    Please consider this "feature" a security necessity for those who don't use the bridge. Thank you

    -------

    Update: After some research, I found that I was mostly able to mitigate the lack of ability to separate email addresses by using filtering rules as follows:

    IF Received by [email1] apply label [1]
    IF Received by [email2] Put in folder [2] and apply label [2]
    IF Received by [email3] Put in folder [3] and apply label [3]

    I color each folder and label something very different from each other, and by not putting [email1] in a folder, it shows up in the regular inbox, while all the other email addresses show up in their own folders exclusively.

    This works well enough, with the labeling clearly showing which of my addresses actually received the email now, I'm mostly comfortable moving forward with the rest of my migration into Proton, but it has a few flaws/benefits that users need to be aware of:
    1) All emails go to the same archive, they aren't really separated, just your rules putting them in the same folders
    2) Searches will hit all the email addresses at once (whether this is good or bad is up to you)

    Hopefully I help someone with this until Proton fixes it. I would still like to see the ability to have each email as it's own instance, but now I can at least use it with higher confidence.

    An error occurred while saving the comment
    Anonymous commented  · 

    The bridge works fine, but I use mobile about 20 times more frequently than my computer. I also don't want to use the bridge, due to the fact that it means downloading emails to my computer, making my computer the weak point in the security link, unless I jump through extensive hoops to encrypt my system drive as well. I'd rather work 100% in a secured environment.

    Anonymous supported this idea  · 
    An error occurred while saving the comment
    Anonymous commented  · 

    The mobile app is where I use Proton the most, and it's impossible to filter by only one alias unless it's set as my default. This is probably the only thing that keeping it from being a gmail replacement for me.

  5. 5,362 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    Anonymous supported this idea  · 
  6. 5,077 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    Anonymous supported this idea  · 

Feedback and Knowledge Base