How can we improve ProtonMail?

Nested folders

Need the ability to have nested folders to allow for better email management.

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16 comments

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  • Anonymous commented  ·   ·  Flag as inappropriate

    I agree with other comments below -- nested folders is an essential feature, and it's surprising it's not already part of Protonmail.

  • Brian Johnson commented  ·   ·  Flag as inappropriate

    No sub-folders is absolutely not acceptable!!!
    I opened a ProtonMail account a month ago, was delighted with it and have now subscribed and want to move my 10 years worth of mails to ProtonMail. However, only now did I see that I cannot do a 1:1 move of my mails because ProtonMail does not allow subfolders!!!
    Well that's it. I will let my subscription run out at the end of the month and either stay with GMail or look elsewhere for another provider.
    I work in the software development industry and this feature is what we call a basic or implicit requirement, i.e. you should not even have to think about it, it is so basic, it Is expected to be there.
    For me ProtonMail has emerged as just a little platform for a temporary Email account or for just keeping a small select amount of emails secure.
    It is not a serious provider for people who rely on large volumes of Emails.
    I am bitterly disappointed. What a waste of time!

  • Wouter commented  ·   ·  Flag as inappropriate

    Hi, I love protonmail's vision and would love to move my business email to protonmail. However, given the amount of mail I've got, missing out on nested folders is a real deal-breaker for me. I hope this will be implemented soon so that can move away from G-mail.

  • Anonymous commented  ·   ·  Flag as inappropriate

    Totally unacceptable that you don't provide nested folders. Listen to your customers and stop the ideological war... Make ProtonMail the greatest email tool !

  • Alex commented  ·   ·  Flag as inappropriate

    I can't believe you don't have nested folders, it's ridiculous - you need this asap, otherwise I'll just leave and go elsewhere, despite the fact I bought a one year subscription.

  • Anonymous commented  ·   ·  Flag as inappropriate

    I agree that nested folders is absolutely essential if PM is to be a viable email service. It is more or less useless to me without it.

    Come on guys, get with the times!

  • Wojciech Lotecki commented  ·   ·  Flag as inappropriate

    If you will still be resisting to add nested-folders feature I will quit using ProtonMail service at all. It is unbelievable that in these days such e-mail service like ProtonMail does not support nested-folders. Is it really that hard to add this functionality? Come on Guys, do it immediately otherwise you will be losing your clients. I am not going to pay for something that does not meet the basic requirements of users.

  • Anonymous commented  ·   ·  Flag as inappropriate

    Even if you can use a "/" slash to work with subfolders (Thunderbird), it is not working.
    1. Because you can not create a new subfolder/sublabel from Thunderbird
    2. You can not move emails to a subfolder/sublabel from Thunderbird
    3. You can not collapse.

    I just pay 288 EUR for a year with the "visionnary" version.
    In 2018, without this kind of options, this is just a shame.
    And the Android App is buggy, slow, without automatic sync for the contact...
    All this Protonmail smell like I loose 288EUR and like it is a 0.9 version... Normally companies keep a Beta free version until it goes really sharp. This is called credibility.

  • Frank Hellwig commented  ·   ·  Flag as inappropriate

    Nested folders seems like something that one would expect to exist. Odd that it doesn't - especially in 2018.

  • Anonymous commented  ·   ·  Flag as inappropriate

    I would love nested folders, I have a lot of different categories accumulating and it doesn't make sense to have one long list of folders that is becoming a nightmare to search through

  • Leo commented  ·   ·  Flag as inappropriate

    Really want this feature! Moving from Gmail this was a feature I used all the time. For example I'd have a Banking folder and then nested under that I'd have a folder for Bank 1, Bank 2, etc. Why do labels and folders act the same?

  • Anonymous commented  ·   ·  Flag as inappropriate

    I upgraded to ProtonMail plus to have more than three folders and to be able to nest them.

    I am sadly surprised ProtonMail, neither in the paid version, offers this basic features.

    I do hope to see this update very soon!

    Best regards.

  • Anthony commented  ·   ·  Flag as inappropriate

    Nested folders will provide a huge benefit and adds another use-case for ProtonMail. Many people I know (myself included) are looking for long-term encrypted storage for archived email accessible from multiple machines. Although the current search functionality seems capable, one cannot easily copy over archived nested folders from a non-ProtonMail mailbox into ProtonMail.

    Nested folders are integral to the way some people organise their existing mailboxes and therefore vital to this use-case.

  • Anonymous commented  ·   ·  Flag as inappropriate

    Just signed up for ProtonMail+ and was really shocked to see there are no nested folders - honestly I didn´t know that was still a thing. Certainly won´t renew if this doesn´t change and I´m already looking for another service.

  • Chris commented  ·   ·  Flag as inappropriate

    you can manage this with labels/folders by using a prefix to simulate a "directory". I do this to order/organise sub-context of a main topic.
    The only 'feature' of nested folders this doesn't give you is the ability to collapse. That's it!
    I'd rather the devs work on their values for this product than overhaul/rework/refactor for such a tiny benefit (collapsible folder/label.. not worth it..)

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