9 results found

1. Mail app should be free

   This will make it easier to use.

   More people will use Proton mail then.

   2 votes

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   Declined  ·  3 comments  ·  Changes to existing features  ·  Delete…  ·  Admin →

2. Use proton.ch domain

   Some users want to use a domain that is under Swiss jurisdiction. This is why Proton lets us end our addresses with protonmail.ch.

   However, that domain is quite long. This is why Proton added pm.me as an alias and then added proton.me as an optional ending.

   The .me domain is under the jurisdiction of Montenegro, who is a member of NATO and is joining the European Union.

   Proton owns the proton.ch domain. Please let us end our email addresses with proton.ch instead of proton.me.

   186 votes

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   6 comments  ·  Changes to existing features  ·  Delete…  ·  Admin →
   Declined  ·  AdminProton (Admin, Proton) responded

   The @protonmail.ch address is available. @proton.ch is not something we are able to give out.

3. Get rid if app tracking

   According to my app tracking protection,the Proton mail app is sending tracking information to Adobe. Being a privacy centric company, I am assuming this issue slipped through the cracks during android app development.
   I can't possibly be the first person who noticed this.
   Is proton willingly allowing third parties to collect my personal information from my Android phone? Is Proton aware of these third-party trackers? Do I need to delete the app and switch to accessing Proton mail only via the web app?
   I sent an email to support about this issue. After a second email explaining exactly what an app tracker is, the support rep continued to tell me email tracker protection was coming. I'm hoping this forum can shed some light on this issue for me.

   According to my app tracking protection,the Proton mail app is sending tracking information to Adobe. Being a privacy centric company, I am assuming this issue slipped through the cracks during android app development.
   I can't possibly be the first person who noticed this.
   Is proton willingly allowing third parties to collect my personal information from my Android phone? Is Proton aware of these third-party trackers? Do I need to delete the app and switch to accessing Proton mail only via the web app?
   I sent an email to support about this issue. After a second email explaining exactly what an… more

   84 votes

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   3 comments  ·  Changes to existing features  ·  Delete…  ·  Admin →
   Declined  ·  AdminProton (Admin, Proton) responded

   We don't send tracking information to Adobe. Please note UserVoice is a feature-requesting community space, if you require customer support please contact us on proton.me/support.

4. Please offer "Proton Duo" as part of "Proton Visionary"

   Including changing an existing account to Duo.

   1 vote

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   Declined  ·  2 comments  ·  Changes to existing features  ·  Delete…  ·  Admin →

5. Improve mobile app UI after last major refactoring

   Hi Proton Team

   After the major UI refactoring of the Android mail app some weeks ago, we're struggling with some of the changes. In fact there are two things which are really distracting. Let me explain:

   1. Differentiate between read and unread mails

   It is very difficult to simply "see" which mails are new and which ones are already read. The only difference seems to be, that new mails are listed using bold font where already read emails are using the normal font. It doesn't matter which theme is used, you need to have a deeper look to recognize "oh, I've already read this mail".

   Please improve the inbox layout in such a way that it is clear with a blink of an eye, which mails are "new" (unread) and which ones are "old" (already read).

   1. Option to remove the icons in front of mail list

   If the mobile device is a rather small one, the used space on the display is precious. So there should be an option to disable the icons in front of each mail within the mail list. Especially if you're heavily using automated sorting into folders, you're running into the situation, where the icon is the same for each entry on the list. This is wasted space on the screen.

   It would be very much appreciated, if you could take these suggestions into account for further improvements. Please let me know, if you need further details.

   Kind regards,
   Yves

   PS: The 2nd suggestion is numbered as "2." but displayed as "1.". Strange UI glitch here on the portal...

   Hi Proton Team

   After the major UI refactoring of the Android mail app some weeks ago, we're struggling with some of the changes. In fact there are two things which are really distracting. Let me explain:

   1. Differentiate between read and unread mails

   It is very difficult to simply "see" which mails are new and which ones are already read. The only difference seems to be, that new mails are listed using bold font where already read emails are using the normal font. It doesn't matter which theme is used, you need to have a deeper look to recognize "oh, I've… more

   1 vote

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   0 comments  ·  Changes to existing features  ·  Delete…  ·  Admin →
   Declined  ·  AdminProton (Admin, Proton) responded

   Thanks for raising an idea on Uservoice, as per the rules on the front page:

   
   

   Stick to 1 idea per post for voting and discussion

   
   

   You are welcome to re-raise your ideas as separate asks, so it is simpler for people to vote on them.

6. Improve UI after last major change

   Hi Proton Team

   After the major UI refactoring of the Android mail app some weeks ago, we're struggling with these changes. In fact there are two things which are really distracting. Let me explain:

   1. Differentiate between read and unread mails It is very difficult to simply "see" which mails are new and which ones are already read. The only difference seems to be, that new mails are listed using bold font where already read emails are using the normal font. It doesn't matter which theme is used, you need to have a deeper look to recognize "oh, I've already read this mail".

   Please improve the inbox layout in such a way that it is clear with a blink of an eye, which mails are "new" and which ones are "old" (already read).

   1. Option to remove the icons in front of mail list If the mobile device is a rather small one, the available space on the display is precious. So to get the most out of the available screens size, there should be an option to disable the icons in front of each mail within the mail list. It's especially useless to see these icons, if you're heavily using automated sorting of mails into folders e. g. for mailing lists or newsletters. Then you run into the situation, where the icon in front of each mail is the same icon and so the used space on the screen is wasted for no further information.

   It would be very much appreciated if you could take these suggestions into account. Please let me know if you need further details.

   Kind regards,
   Yves

   Hi Proton Team

   After the major UI refactoring of the Android mail app some weeks ago, we're struggling with these changes. In fact there are two things which are really distracting. Let me explain:

   1. Differentiate between read and unread mails It is very difficult to simply "see" which mails are new and which ones are already read. The only difference seems to be, that new mails are listed using bold font where already read emails are using the normal font. It doesn't matter which theme is used, you need to have a deeper look to recognize "oh, I've already read… more
   1 vote

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   0 comments  ·  Changes to existing features  ·  Delete…  ·  Admin →
   Declined  ·  AdminProton (Admin, Proton) responded

   Thanks for raising an idea on Uservoice, as per the rules on the front page:

   
   

   Stick to 1 idea per post for voting and discussion

   
   

   You are welcome to re-raise your ideas as separate asks, so it is simpler for people to vote on them.

7. Poor Alias Reputation / Blacklisted Proton Alias' (Passinbox, Passfwd, etc.)

   Poor Alias Reputation / Blacklisted Proton Alias' (Passinbox, Passfwd, etc.)
   I have recently struggled to use Proton email alias addresses. Many companies are now automatically blacklisting the alias domains and preventing me from doing simple tasks such as sign-ups and registrations. This makes the alias service practically useless.

   Please do something to fix the poor domain reputations so that we can go back to using our generated alias' as they were intended. Thank you.

   1 vote

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   0 comments  ·  Changes to existing features  ·  Delete…  ·  Admin →
   Declined  ·  AdminProton (Admin, Proton) responded

   Please get in touch with support so we can look into these issues: https://proton.me/support/

8. Ability to Delete or Deactivate Original Account Email Address

   For users that have been with Proton for a long time and created an [account username]@protonmail.com and/or [account user name]@pm.me email address, you are not allowed to delete or deactivate these addresses. Needs change over time and Proton has offered newer domains that many of us switched to, but we cannot delete or deactivate those original addresses in settings or by emailing customer service.you can delete or deactivate other aliases, but none that have your original user name before the @. This should be easy to do and we should not be required to keep these old addresses active. Please stop merging this idea with other ideas. There is currently no other submitted idea here that matches this user story or use case.

   For users that have been with Proton for a long time and created an [account username]@protonmail.com and/or [account user name]@pm.me email address, you are not allowed to delete or deactivate these addresses. Needs change over time and Proton has offered newer domains that many of us switched to, but we cannot delete or deactivate those original addresses in settings or by emailing customer service.you can delete or deactivate other aliases, but none that have your original user name before the @. This should be easy to do and we should not be required to keep these old addresses active. Please… more

   2 votes

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   Declined  ·  0 comments  ·  Changes to existing features  ·  Delete…  ·  Admin →

9. Proton Mail: Comprehensive Detailed Proposal

   1. Full End-to-End Encryption for All Mail Services Creation & Implementation:

   Conduct a thorough security audit of Proton Mail modules to identify any unencrypted data at rest or in transit.

   Use a centralized Key Management System (KMS) leveraging Hardware Security Modules (HSMs) for secure key storage.

   Generate user key pairs (RSA-4096 or ECC Curve25519) locally on client devices; private keys never leave the device unencrypted.

   Encrypt all emails, attachments, and metadata with AES-256-GCM symmetric encryption.

   Use OpenPGP (RSA-4096) and ECC for cross-platform compatibility and mobile efficiency.

   Publish detailed technical whitepapers including encryption flowcharts, key derivation functions (Argon2id, PBKDF2), and zero-knowledge proofs to ensure transparency.

   Expected Benefits:

   Zero-access guarantee: Proton servers never hold decrypted user data.

   Transparency and trust through published algorithms and architecture.

   Future-proof security with post-quantum cryptography (CRYSTALS-Kyber, CRYSTALS-Dilithium).

   1. IMAP/SMTP Support for Free Accounts via Proton Mail Bridge Creation & Implementation:

   Remove IMAP/SMTP restrictions for free-tier users.

   Provide downloadable Proton Mail Bridge clients for Windows, macOS, and Linux.

   Enforce secure connections using TLS 1.3, HSTS, and certificate pinning.

   Use OAuth 2.0 with Proof Key for Code Exchange (PKCE) and short-lived tokens for authentication.

   Offer detailed step-by-step setup guides and video tutorials for popular email clients (Thunderbird, Outlook).

   Expected Benefits:

   Easier migration from legacy email providers.

   Increased user retention and satisfaction.

   Maintained end-to-end encryption even with third-party clients.

   1. Enhanced Account Security Features Support hardware security keys (YubiKey, SoloKey) and biometric authentication (TouchID, FaceID, Windows Hello).

   Implement adaptive multi-factor authentication triggered by risk factors (new device, unusual location).

   Provide detailed login and device activity logs with options to revoke sessions remotely.

   1. Alias and Permission Management Allow creation of multiple aliases with one-time keys to mask primary addresses.

   Implement OAuth 2.0 scopes for app permissions (mail.read, mail.send, contacts.read).

   Provide users with an app permission dashboard to monitor and revoke third-party access.

   1. Automatic Email Translation with Privacy Preservation Integrate client-side or hybrid translation engines (DeepL API or proprietary models).

   Encrypt email content chunks before sending to translation service; decrypt results client-side.

   Support major languages including Ukrainian, Korean, Japanese, and European languages.

   Add a “Translate” button in the email interface preserving end-to-end encryption.

   1. Improved Search Capabilities Develop client-side encrypted indexing for fast, privacy-preserving search.

   Support advanced filters: boolean operators, date ranges, sender/recipient, attachment-only searches.

   1. User Education and Support Provide interactive tutorials on encryption setup, alias management, and security best practices.

   Expand FAQ, community forums, and direct support channels.

   1. Full End-to-End Encryption for All Mail Services Creation & Implementation:

   Conduct a thorough security audit of Proton Mail modules to identify any unencrypted data at rest or in transit.

   Use a centralized Key Management System (KMS) leveraging Hardware Security Modules (HSMs) for secure key storage.

   Generate user key pairs (RSA-4096 or ECC Curve25519) locally on client devices; private keys never leave the device unencrypted.

   Encrypt all emails, attachments, and metadata with AES-256-GCM symmetric encryption.

   Use OpenPGP (RSA-4096) and ECC for cross-platform compatibility and mobile efficiency.

   Publish detailed technical whitepapers including encryption flowcharts, key derivation functions (Argon2id, PBKDF2), and zero-knowledge proofs… more

   1 vote

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   0 comments  ·  Changes to existing features  ·  Delete…  ·  Admin →
   Declined  ·  AdminProton (Admin, Proton) responded

   Thank you for your suggestion, we'll take them into consideration. Please next time use Uservoice to suggest specific and individual features.