Ability to delete disabled addresses
Creating a new address under the Protonmail Account should not be permanent. Needs change over time. Higher subscription levels appear to have the capability to delete disabled addresses provided there are no emails for it. As a Plus user, it appears that any address I create is permanent and can only be disabled but not deleted. If I created an email address for a temporary purpose, but now would like the slot back for a new address (only 5 for base Plus subscription), it is not possible. That address forever takes one of my 5 address slots whether I enable or disable it. If there is already a way to delete it, the procedure is not clear.

-
Eric commented
I would love to be able to switch my original default account address to a different one. My original address is exposed on the dark web and it is constantly spammed in various ways. Unfortunately I cannot delete or disable it and select an alternative.
-
Ed Ferrara commented
I am a duo member with the ability to create thirty (30) email adddesses. Yet, I cannot delete old addesses I no longer need. This seems like a silly policy. Please consider changing this policy.
-
Genevieve commented
I put a typo into one of my addresses and am stuck now with a useless permanent email address that I cannot delete. Apparently, I have "reached the limit of address deletions for this user". I would be happy even if there were a time limit to delete and create new addresses, e.g. one deletion and one addition per year.
-
Me commented
I would very much want to be able to simply change or delete the original email adress that I made when creating the account.
The first email adress you create gets a version with all the available suffixes at the end.(example@protonmail.com, example@pm.me etc)
Thoes original adresses can't be changed, deleted or disabled and it annoys me; I want to get rid of them! Would be very cumbersome to create a new account just for this.
-
Showoff Crusher commented
When I create a new account, I need to create a Proton email address. For example: example@proton.me
I have selected the domain @proton.me and later create other email addresses with the same username but different domains. For example: example@pm.me or example@protonmail.com
Now I have a total of three email addresses for one user:
example@proton.me, example@pm.me and example@protonmail.comIf I change to an e-mail address other than the one I initially created at a later date. For example, from example@protom.me to example@pm.me, this is now my new main e-mail address.
Now I want to deactivate or delete one of the old ones, but I can't do that. This means that I now have the example@proton.me and example@protonmail.com that I don't use and are just lying around.
And that is exactly the problem. I want to deactivate the duplicate email addresses of the original email address.
-
Biscuit Barrel commented
Yes please. I found the Proton email address system very confusing and I now have three versions of my original email address, ending in:
"pm.me" (which I use)
"proton.me" (not used)
"protonmail.com" (not used)
So the last two are taking up two emails of my quota but I cannot delete them in order to create new alternative email addresses.
This is infuriating!
-
stewSquared commented
Eh. I don't like thinking about the security/abuse implications of this. Just use a private domain for disposable addresses.
-
Miller708 commented
As a new user to ProtonMail it wasnt clear that email addresses created with pm.me or protonmail.com could not be deleted once created. I brought my custom domain and created addresses with that domain but I have old dead alias slots that I can't reclaim. I dont understand why I can delete what I created in my own Unlimited account. Please fix this soon Proton!!!
-
Hsing-Hung Yeh commented
Once a paid plan user added a new email address (@proton.com / @pm.me), they would not be able to remove it if they no longer want it, or they simply made a mistake when creating one.
This would occupy one quota of plan, for example, there are only 10 addresses for mail plus user.
I would like to suggest enabling removing undesired email addresses, releasing the quota for the user, and opening up the addresses again for the public to choose from.
-
userbunvoice commented
And they could easily prevent abuse this feature by applying a waiting period, e.g. "You can delete this address 30 days from the date it was disabled".
-
[Deleted User] commented
In microsoft account, we can add and delete as many email aliases as we want. However microsoft does not let users create multiple aliases at once. You can only create few aliases per year. I think it would be great if Proton could let us manage email adresses the same way. This would prevent user to create unlimited amount of protonmail.com emails, while also letting user delete corrupted emails adresses that are no longer useful.
-
[Deleted User] commented
I agree with Kristaps, proton should do something along the lines of what he said. I understand why they'd want to keep their domain addresses undeletable to prevent people from making throwaway emails but surely they can implement some sort of restriction to the deletion process, instead of permanently disallowing it
-
Ben commented
1) I've created email aliases to my "main" Protonmail account, before ProtonPass (with simplelogin) was a thing.
2) I wasn't aware that I only could disable but not permanentely delete them.There is a handfull of them I'd like to permanentely delete or at least no longer use and see under my account.
I am aware that all the created email aliases can't just be deleted and "freed up" for somebody else to use, however I'd love to permanently make some of my aliases disappear/not be shown again under the email/aliases list, even if they count forever against my limit, based on my subscription.
-
Dach commented
I Agree, it is nuts to have to manually email support and ask them to delete each one when I am done. The email exchange that has to take place as a part of this is also frustrating - they ask if all of the emails associated with the address are deleted, you have to "this" and "that" etc.
-
JB commented
Yeah, doesn't make sense that as a paying Unlimited customer I cannot delete an email address that I created.
-
Anonymous commented
At the moment this seems to be one of the top-voted feature requests in this category (if you disregard the ones about crypto payments). Any updates?
As the previous post said, the thing that I found most annoying was the lack of warning. I ended up creating a bunch of addresses which I'm now stuck with.
Top requested feature on the "proton mail" section is related: Give Unlimited email aliases. https://protonmail.uservoice.com/forums/284483-proton-mail/suggestions/17349907--unlimited-disposable-email-aliases
-
E commented
Why no warning that once an email is created it is permanent? It feel like even though we pay we're still being restricted without reason.
If the worry is that email addresses can't be reused, then simply have a cooldown period as mentioned by others.
-
Robin Rastle commented
Seems such an elementary requirement I wonder why it isnt offered by default - Spam prevention, Fraud issues? PM should respond
-
Yitzchak Levkowitz commented
I hate this restriction. I've been a paid user of email and VPN for years. It stinks to be limited in this way as a paid user. Fine impose some limiting time period of weeks or months after an @pm.me or @protonmail. the address is created. I can understand that but FOREVER that SUCKS.
-
tecware commented
I can delete email addresses without any hassle in my Plus account. I only tried for a custom domain.