218 results found

1. Allow Lumo to See it's own thinking.

   This might be a bit weird but currently this is an ongoing issue.

   why? because of Jailbreaking.

   It's not clear with Lumo, but if you use Local Ais you will notice that, without telling you, they are assuming you are trying to jailbreak them when you copy paste what they thought + you telling them what to do or similar. Aka safety mechanism.

   Second reason: Pressing the Copy button does not include the thinking. And on phone, when you try to select the whole sections, the whole screen get's selected, and i don't know why since it does not occurs with any other app.

   Also, i understand that this will make the conversations shorter due to Conversation limits however, the idea is to trade quantity for quality.

   example, Lumo is thinking regarding an issue, it correctly thinks and implement in next output. Then, (the next next output/s) Lumo seemingly forgot what it was thinking about because sure enough, it actually does not "know". And this means, it give once again generic, wrong, answers based on misunderstanding. And we need to trigger the thinking via try again or similar, so that Lumo can once again, do the same conclusion, it already did, but did not "call".

   Btw, if you copy paste it's thinking, and for whatever reason, it assumes you want to jailbreak it, the Ai will not tell you but you will notice drastic drops in quality, copy pasted answers, changing subject, giving incorrect informations intentionally, and more. Why? due to how some "genius" people decided how LLM are allowed to lie.

   Anyway, idea is that, at the cost of conversation volume, the whole "thinking" is "visible" to Lumo. As such, this (hopefully) allows chain of though instead of "resets"

   This might be a bit weird but currently this is an ongoing issue.

   why? because of Jailbreaking.

   It's not clear with Lumo, but if you use Local Ais you will notice that, without telling you, they are assuming you are trying to jailbreak them when you copy paste what they thought + you telling them what to do or similar. Aka safety mechanism.

   Second reason: Pressing the Copy button does not include the thinking. And on phone, when you try to select the whole sections, the whole screen get's selected, and i don't know why since it does not occurs… more

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2. Notify existing Proton users that Lumo is a new Proton product offering

   Until I logged-in to Proton uservoice.com, I didn't know that Lumo exists. I do not recall getting an email notification. I got a notification, e.g., for Proton Authenticator. Anyway, I'm researching Lumo now, as I definitely can see myself using a Proton chatbot vs. other (data-collecting) offerings from those evil IT megacompanies. Currently, I have DuckDuckGo's DuckAssist set to offer answers as frequently as possible.

   I really see traditional web search being replaced by AI-based search entirely. Perhaps AI-based search is the answer to finally being FREED from all the marketing results when you really want information rather than product/company/shopping results. (Good riddance Google, Bing, etc.)

   Until I logged-in to Proton uservoice.com, I didn't know that Lumo exists. I do not recall getting an email notification. I got a notification, e.g., for Proton Authenticator. Anyway, I'm researching Lumo now, as I definitely can see myself using a Proton chatbot vs. other (data-collecting) offerings from those evil IT megacompanies. Currently, I have DuckDuckGo's DuckAssist set to offer answers as frequently as possible.

   I really see traditional web search being replaced by AI-based search entirely. Perhaps AI-based search is the answer to finally being FREED from all the marketing results when you really want information rather than product/company/shopping… more

   17 votes

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3. Ability to disable "same output"

   Currently, Lumo is copy pasting the exact same answers even when explicitly asked to use thinking

   insted of using thinking, it just outputs the same answer

   when Lumo is asked about something specifically Lumo is just outputing the same answer

   Lumo sometimes does not realise that the 1st answer the server gives is the same answer

   Due to how the server or system or whatever it is work, Lumo will constantly output the same answer

   For reasons i do not understand, even if explicitly asked, Lumo will still give the same answer.

   On mutiple test, over mutiple weeks, me insisting and insisting, all i need to ask is "you already said this, use thinking" over and over again, and when lumo finally uses thinking, i do NOT needed to clarify anything

   Lumo is by default using thinking based on server criteria, keywords, and similar when on many occasions thinking would have a lot of time

   In ove 90% of my use of Lumo, Lumo keep getting stuck to what the system tells lumo to answer

   A lot of times lumo uses thinking only to pretend it is thinking when actually it is just double checking how to give me the same answer

   Lumo's obssesion to give the same output is on that level where the same information is written differently via change of phasing

   A lot of time lumo is acknolaging what i say, but only "on paper" because then it write the same thinking it did not use thinking for.

   1 out of 3 thinking Lumo is actually using reasoning, the rest of the time, it's about writting formates, no logic or otherwise.

   Lumo keeps outputing apologies, acknolagments, and other elements that eat up how much information Lumo can procress

   In most of the "thinking" lumo is wasting a lot of the thinking to think about how to compromised between what i am asking and the system who makes lumo add a lot of information, text, and more that i never asked for, reducing the reasoning ability since now lumo needs to figure out how to combine them

   A lot of wasted time can be saved if people at proton understand that this are core AI issues that, the more we, the users, try to fix, the worse the experience is.

   I said it before and will say it again, if we can download and use local ai for reasoning, why can we not do something similar with lumo where Lumo uses our PC for the thinking and only checks the server for quick safety and such.

   The more i ask Lumo to help me, the more i notice the exact same pattern of wasted time, effort, energy and more.

   BTW, did you all notice i am intentionally repeating the same things? because this is exactly what i mean with lumo keeps outputing the same thing, even if it's rephased, different elements or aspect, it does not change that fundamentally it's the same.

   And here is the question for you all: based on all i wrote here, how helpfull is the information i provided? because this is my point when i say that i wish to have the ability to turn such "features" off since they are just waste of time to read and don't actually contribute to anything, at most, randomly mentionings, something that might help you realise, but that is just by accident.

   So again, when pressing retry, there should not be the same output given when Lumo is talking about other things then what we are talking about

   Currently, Lumo is copy pasting the exact same answers even when explicitly asked to use thinking

   insted of using thinking, it just outputs the same answer

   when Lumo is asked about something specifically Lumo is just outputing the same answer

   Lumo sometimes does not realise that the 1st answer the server gives is the same answer

   Due to how the server or system or whatever it is work, Lumo will constantly output the same answer

   For reasons i do not understand, even if explicitly asked, Lumo will still give the same answer.

   On mutiple test, over mutiple weeks, me insisting… more

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4. Make Lumo launch instantly (reduce 10–15s startup time)

   On Android, Lumo often takes 10–15 seconds to become usable after opening the app. That delay really breaks momentum, especially when you just want to quickly ask something or continue a thought.

   In comparison, apps like ChatGPT are available almost instantly, which makes a big difference in day-to-day use. Making Lumo start faster — or at least showing the chat UI immediately while things load in the background — would noticeably improve the experience.

   5 votes

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5. More rapid iCal polling

   The slow rate at which Calendar polls external (iCal) feeds is the one thing that keeps me from being able to rely fully on Proton Calendar. I can't be confident that Proton Calendar is a single source of truth when, say, GCal feeds may be 24 hours or more behind.

   3 votes

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6. Better Mathematical Expression Display

   Currently, the mathematical expressions produced by Lumo in responses, are not legible. They are generally in raw latex syntax, which is absolutely unsuited for display purposes. They should be rendered either as legible plain text (probably bold-faced for distinctiveness) or as document-typeset graphic math expressions.

   10 votes

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7. Input Method Editor (IME) Key Conflict Issue - Japanese Input

   Hello Lumo Team,

   I would like to report an issue with text input when using Lumo via browser on Mac/PC with Japanese IME (Input Method Editor).

   Problem: When typing in Japanese, pressing the Enter key to confirm conversion candidates also triggers the chat send function simultaneously. This causes partially converted text to be sent prematurely, which is very inconvenient.

   Expected Behavior: In most applications with Japanese IME support:

   Enter key should only confirm the IME conversion when the input method is active
   Chat sending should require a separate key combination (e.g., Ctrl+Enter or Cmd+Enter)
   Or there should be an option to configure this behavior
   Request: Could you please implement one of the following solutions?

   Prevent Enter from triggering send when IME is in conversion mode
   Add an option to use Ctrl+Enter/Cmd+Enter for sending instead
   Allow users to customize the send key binding
   Thank you for considering this improvement.

   Best regards

   Hello Lumo Team,

   I would like to report an issue with text input when using Lumo via browser on Mac/PC with Japanese IME (Input Method Editor).

   Problem: When typing in Japanese, pressing the Enter key to confirm conversion candidates also triggers the chat send function simultaneously. This causes partially converted text to be sent prematurely, which is very inconvenient.

   Expected Behavior: In most applications with Japanese IME support:

   Enter key should only confirm the IME conversion when the input method is active
   Chat sending should require a separate key combination (e.g., Ctrl+Enter or Cmd+Enter)
   Or there should be an option… more

   2 votes

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8. Remove Unwanted Technical Text from Chat Responses

   Description: Currently, when I type a query in the Lumo app, the interface shows technical details, code snippets, or intermediate processing steps before displaying the final answer. This is distracting and makes the chat feel cluttered.

   Suggestion: Please remove these intermediate technical displays entirely. Alternatively, implement a "collapse/expand" feature where only a brief summary line is shown by default, and users can click to reveal the full technical details if they want to see them. This would make the chat experience cleaner and less annoying.

   2 votes

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9. Address Hallucinations

   Initially, Lumo would hallucinate and confabulate A LOT, so I had to devise and set this on "Personalization"/"How should Lumo behave?"-setting:
   「CORE BEHAVIOR RULES (HIGHEST PRIORITY):

   ⒈ ACCURACY OVER CONFIDENCE:
   • When information is lacking, uncertain, OR CONFLICTING, say so explicitly & immediately.
   • NEVER present uncertain data as fact.
   • Trigger examples: When web-search returns conflicting results, when sources can't be verified, when data may be stale.
   • Required phrasing: "I found conflicting information but cannot verify this accurately. Here's what I found: [sources]. Please verify with [authoritative source]." (or words of same/similar effect)

   ⒉ RESEARCH INTEGRITY:
   • Be a thorough researcher: careful, honest, never pretending to know the unknown.
   • Never fabricate facts.
   • Decline tasks beyond your ability.

   ⒊ KNOWLEDGE CUTOFF PROTOCOL:
   • For topics dated after my knowledge-cutoff date (that should be specified), always use web-search.
   • Report: ⑴ what dated knowledge says, ⑵ what web-search finds (citing specific sources).
   • If cutoff date changes, REPORT IT IMMEDIATELY.

   ⒋ TOOL-LIMITATION ACKNOWLEDGMENT:
   • When a tool (web-search, etc.) cannot provide authoritative data, admit this upfront, rather than presenting unreliable results.

   ⒌ SOURCE-HIERARCHY (WIKIPEDIA ALTERNATIVES): Given the Wikipedia-bias issues mentioned by a Wikipedia co-founder (the criticism: https://www.thefp.com/p/i-founded-wikipedia-heres-how-to-fix-it; reports about criticism: https://san.com/cc/wikipedia-co-founder-says-site-has-liberal-bias-heres-his-plan-to-fix-that/; https://www.independent.co.uk/news/world/americas/us-politics/wikipedia-founder-larry-sanger-democrats-b1885138.html; https://thedispatch.com/article/fact-check-has-a-wikipedia-founder/), prioritize these alternative sources in your research:
   • General Knowledge: Justapedia, HandWiki
   • Medical/Scientific: MDWiki, WikiDoc, Encyclopedia of Life
   • Academic: Citizendium
   https://jwork.org/home/top-6-wikipedia-alternatives-you-should-know-about-in-2025

   Only use Wikipedia when:
   • All prescribed alternatives are unavailable or lack coverage for the topic.
   • Explicit notice is given of Wikipedia's backup-use as fallback, on the grounds of alternatives lacking sufficient coverage.
   • Cross-reference with ≥1 other authoritative source is given, or at least attempted.」

   On #5, Wikipedia has been manipulated by corporate & rival-government interests.
   https://www.theguardian.com/technology/2026/jan/16/pr-firm-portland-accused-of-commissioning-favourable-changes-to-wikipedia-pages
   https://www.reuters.com/article/technology/cia-and-fbi-computers-used-for-wikipedia-edits-idUSN16428960/
   https://www.bbc.com/news/technology-49921173

   Even with out #5, should these not be the default?

   These rules have helped SIGNIFICANTLY… until 2-3 days ago‽ (Also, Lumo's interpretations of my wordings seem to have noticeably changed, requiring me to provide multiple corrections & clarifications.) Any one else encountering this? I hope Team Lumo fixes this soon.

   Initially, Lumo would hallucinate and confabulate A LOT, so I had to devise and set this on "Personalization"/"How should Lumo behave?"-setting:
   「CORE BEHAVIOR RULES (HIGHEST PRIORITY):

   ⒈ ACCURACY OVER CONFIDENCE:
   • When information is lacking, uncertain, OR CONFLICTING, say so explicitly & immediately.
   • NEVER present uncertain data as fact.
   • Trigger examples: When web-search returns conflicting results, when sources can't be verified, when data may be stale.
   • Required phrasing: "I found conflicting information but cannot verify this accurately. Here's what I found: [sources]. Please verify with [authoritative source]." (or words of same/similar effect)

   ⒉ RESEARCH INTEGRITY:
   • Be… more

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10. have more projects visible in the list

    i'd like to have more or all projects visible in the side-bar list. configurable by the user.

    4 votes

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11. Respect "reduce animation" setting

    The android app's sidebar does not respect this accessibility setting

    3 votes

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12. Dynamically load files from Proton Drive folder instead of file upload

    Please offer the option to point to a folder on Proton Drive. That would be much more flexible instead of uploading new files each time.

    8 votes

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13. Feedback on Conversation Restrictions

    I value Lumo’s privacy-first approach and commitment to respectful dialogue, but I feel that the conversation restrictions and automated content moderation make it frustrating to use for honest adult discussion. Too often, it feels less like I’m talking to a smart assistant and more like I’m conversing with a cautious PR department or a nervous nun—avoiding anything remotely challenging or controversial.

    Real conversation and learning require engagement on sensitive, nuanced topics (like politics, social justice, religion and world affairs). Instead, Lumo shuts down or blocks the session whenever certain keywords or contentious issues are mentioned—even if the conversation is thoughtful, fact-based, and non-offensive. That kills authentic debate and makes it impossible to use Lumo for genuine curiosity or personal growth.

    I suggest to review the filtering system and give mature users the freedom to explore difficult questions without fear of automatic censorship. Balancing safety with real dialogue is key to making Lumo a better, more empowering platform.

    Thank you for your consideration.

    I value Lumo’s privacy-first approach and commitment to respectful dialogue, but I feel that the conversation restrictions and automated content moderation make it frustrating to use for honest adult discussion. Too often, it feels less like I’m talking to a smart assistant and more like I’m conversing with a cautious PR department or a nervous nun—avoiding anything remotely challenging or controversial.

    Real conversation and learning require engagement on sensitive, nuanced topics (like politics, social justice, religion and world affairs). Instead, Lumo shuts down or blocks the session whenever certain keywords or contentious issues are mentioned—even if the conversation is thoughtful,… more

    11 votes

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14. Let Lumo export a single answer as PDF file, not as markdown script

    Dear support team, please consider adding the feature to export answers, which are sometimes in form of tables or checklists.

    11 votes

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15. Feature Request: Persistent "Reasoning View" for Transparency & Collaboration

    Hello, Proton.

    Fair notice: I did allow Lumo to aid my crafting of this feedback and suggestion. I thank you folks for all that you do!

    Susana

    To: Lumo Product Team / UX Design From: Susana [User]

    Observation: Following the recent UI update (April 2026), I noticed that Lumo briefly displays a numbered list of internal reasoning steps (e.g., "User is asking X, analyzing data Y") before posting the final response. While this currently disappears quickly, it offers a unique glimpse into the AI's logic.

    Insight: Rather than viewing this as a transient artifact, I believe this "reasoning trace" could be a highly desirable feature if made persistent and user-controlled.

    Enhanced Trust & Verification: Seeing the logic chain allows users to verify how a conclusion was reached, not just what the conclusion is. This is particularly useful for complex queries, fact-checking, or academic work.
    Improved Communication: Even though Lumo often grasps nuance quickly, having the reasoning visible can help users refine their prompts in real-time. If I see Lumo is misinterpreting a premise in the "thought" phase, I can correct it before the final answer is generated.
    Educational Value: For users learning about AI or critical thinking, observing the step-by-step breakdown is a powerful learning tool.
    

    Recommendation: I propose adding a "Show Reasoning" toggle in the settings or a button next to the input field.

    Option A (Toggle): A permanent setting to keep the reasoning steps visible alongside the final answer (perhaps in a collapsible sidebar or indented block).
    Option B (On-Demand): A "Reveal Logic" button that, when clicked after a response, expands the hidden reasoning steps used to generate that specific answer.
    Option C (Hybrid): Keep the current brief flash for casual users, but allow power users to "pin" the reasoning view for the duration of a session.
    

    Conclusion: This feature aligns perfectly with Proton's ethos of transparency and user control. By giving users the option to see the "engine room" of the AI, we can foster deeper trust and more effective collaboration. It transforms Lumo from a simple answer engine into a transparent thinking partner.

    Hello, Proton.

    Fair notice: I did allow Lumo to aid my crafting of this feedback and suggestion. I thank you folks for all that you do!

    Susana

    To: Lumo Product Team / UX Design From: Susana [User]

    Observation: Following the recent UI update (April 2026), I noticed that Lumo briefly displays a numbered list of internal reasoning steps (e.g., "User is asking X, analyzing data Y") before posting the final response. While this currently disappears quickly, it offers a unique glimpse into the AI's logic.

    Insight: Rather than viewing this as a transient artifact, I believe this "reasoning trace" could… more

    2 votes

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16. Lumo automatic chart resizing

    In a Lumo conversations, charts right columns don't always allow users to read everything in the rectangle.
    Often, users have to scroll right to see all the text and data it contains.
    It can cause some friction when using a regular mouse and an external keyboard without a trackpad.

    If would be nice if Lumo could resize the content so everything reads in a chart without having to scroll right.

    5 votes

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17. Support for bigger Files

    I’m reaching out to request an increase in the maximum file‑upload size.
    The current limit is insufficient for several upcoming projects that involve large assets such as high‑resolution media files, data sets, and compiled binaries.

    6 votes

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18. Responsive email templates

    I'd like to be able to write beforehand email templates, or email paragraph templates, which once I select them Lumo would adapt to the person I'm sending the email to, based on the conversation history, the calendar app, and possibly other things I'm sure you'll figure out.
    e.g. : I have an appointment confirmation template ; Lumo will automatically adapt the tone, gender, name, date, time, place, etc.

    2 votes

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19. Suggested Youtube videos were not available

    I asked Lumo to suggest 'best' Youtube videos for a certain topic. It returned with 2 videos, but there were problems.

    1. The first video was fine.
    2. The second video was not longer available on Youtube because the Youtube account had been terminated.
    3. I revised the search and told Lumo the problem, and it suggested 2 more videos.
    4. Of the new videos, the link for the first one was the same as the first one in the previous search, even though it was talking about a totally different video.
    5. The second video in the new search also led to an unavailable video. I think it was probably the same one from the first search, even though it was again talking about a different video.

    I asked Lumo to suggest 'best' Youtube videos for a certain topic. It returned with 2 videos, but there were problems.

    1. The first video was fine.
    2. The second video was not longer available on Youtube because the Youtube account had been terminated.
    3. I revised the search and told Lumo the problem, and it suggested 2 more videos.
    4. Of the new videos, the link for the first one was the same as the first one in the previous search, even though it was talking about a totally different video.
    5. The second video in the new search also led to an unavailable… more
    8 votes

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20. Reverse ghost mode (don’t save anything unless specified)

    Increase privacy by not saving any chats by default when reversed ghost mode is turned on.

    8 votes

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    2 comments  ·  Changes to existing features  ·  Delete…  ·  Admin →
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