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Accounts & payments

← The Voice of the Proton Community

How can we improve our accounts settings, payments or plans?

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139 results found

  1. Mix and Match Paid Services

    It would be nice to have the ability to purchase 2-3 services as a bundle rather than having to buy proton unlimited. I only need MailPlus and SimpleLogin, so having the ability to buy and bundle these two services together for a cheaper rate than to buy them individually would be beneficial.

    17 votes
    2 comments  ·  Accounts  ·  Admin →
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  2. Long Plans

    You should offer Life Long Plans

    115 votes
    6 comments  ·  Accounts  ·  Admin →
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  3. Integrate Proton Voice inside of Proton Apps

    Make it easier to vote and suggest on Proton Voice ideas from the apps, so that we don't have to open another tab, wait for login and only then be able to check if there's any suggestion similar to mine (all this context switching makes me forget what I was trying to suggest)

    5 votes
    0 comments  ·  Accounts  ·  Admin →
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  4. Scoped account logins/workspaces

    For context, I am someone who works in a high security field where I am not allowed to have my personal phone on me depending on the area I am working in that day and only authorized to carry my work provided phone. On this work phone I am allowed to install personal apps in the personal android profile however everything is monitored. I would like a proton account management feature where you can set multiple passwords for your account that are associated with a different scope of access. For example entering the main password gives full access to account…

    2 votes
    1 comment  ·  Accounts  ·  Admin →
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  5. proton rewards

    the longer you proton got the more things you get from like discount or more free storage so you reward the long time supporters

    12 votes
    1 comment  ·  Accounts  ·  Admin →
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  6. Customer service phone number h

    I need a contact phone number for anyone at proton its imperative I speak to a human being not a machine

    3 votes
    0 comments  ·  Accounts  ·  Admin →
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  7. Expert mode for security/recovery

    I love Proton and rely on it for email and password management. This makes my Proton account's security paramount, since this is the gateway to everything else now. That is why I have two security keys that protect access to this critically important account with unfishable 2FA. My password is kept offline, and is backed-up in various ways.

    Proton, however, seems to work against my efforts sometimes. I'm obligated to also use an authenticator app to use my security keys. Without asking, I'm suddenly opted-in to having recovery files downloaded to my trusted devices. Allow password reset from settings is…

    28 votes
    4 comments  ·  Accounts  ·  Admin →
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  8. Offline "backup" codes

    Similar or exactly how Google provides 10 Backup Codes for 2FA. It would be incredibly helpful to use Proton Services while on a customer site, or at a location where personal devices are disallowed.

    3 votes
    1 comment  ·  Accounts  ·  Admin →
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  9. Let the users delete the contact keys

    Please consider to let the users delete the contact keys which are not used anymore (or have been created but never used) from the list of the availabe one, same as already allowed for the PGP keys which can be imported/exported/deleted.

    4 votes
    0 comments  ·  Accounts  ·  Admin →
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  10. Make it possible to add a custom name to Sessions in the Security & Privacy Dashboard

    Basically, as the title says, being able to add a custom name to each session, for better organization and overview.
    e.G.
    Proton Pass for iOS: "Andreas iPhone 12 Pro"

    7 votes
    2 comments  ·  Accounts  ·  Admin →
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  11. "Unlimited" Domains

    To compete with Google Workspace you should give the higher priced plans "unlimited" domains. Workspace has a limit of 600 domains - even if you set the limit at 50 or 100 you're giving us more than the current limits of 10 or 15. This should particularly apply to Visionary customers who are currently limited to 10. I can't imagine the expense to Proton for additional custom domains is very high, the mechanisms are already built out.

    4 votes
    1 comment  ·  Accounts  ·  Admin →
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  12. Option to check Security Phrase

    Right now we can only generate new Recovery Phrase.
    It would be very helpful to have an option to check the Recovery Phrase.

    This way we will be able to check if the noted phrase is saved correctly, and we can also check the phrase from time to time without having to reset it and backup it again.

    2 votes
    0 comments  ·  Accounts  ·  Admin →
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  13. Authentication on https://account.proton.me/de/reauth reveals password by default

    Authentication on https://account.proton.me/de/reauth or proton pass, the password is being displayed and filled by default. This should not be the case.

    1 vote
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  14. Authentication on https://account.proton.me/de/reauth reveals password by default

    Authentication on https://account.proton.me/de/reauth or proton pass, the password is being displayed and filled by default. This should not be the case.

    1 vote
    0 comments  ·  Accounts  ·  Admin →
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  15. emergency kit

    I'd like to see a sheet like the one provided by 1password with login information for emergencies.

    1 vote
    0 comments  ·  Accounts  ·  Admin →
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  16. Recover email by two methods

    If some get access to my recovery email ,he will be able easily to change the password, please make the email recovery with two or 3 methods ..for example( recovery email+Phone recovery)or (phone recovery +Seed phrase)and for security if the network changed ask for the three options

    2 votes
    0 comments  ·  Accounts  ·  Admin →
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  17. Why was my @proton.me login rejected by protonmail.uservoice.com?

    I posted an idea here, but the site would not accept my Proton Login.
    It kept telling me I had the wrong username or password.
    I had to sign in using Google, which is ********!
    This needs to be fixed.

    1 vote
    4 comments  ·  Accounts  ·  Admin →
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  18. Profile pictures for Proton Mail

    I went to add a profile picture and the option wasn't there, seems like a staple feature of making an account so Id be nice to have

    3 votes
    0 comments  ·  Accounts  ·  Admin →
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  19. Balancing delete account now vs have time to review the destructive action

    There are tradeoffs between implement an action immediately compared to having time to review the action for security purposes.

    For example, deleting an account.

    Some people may want to delete the account immediately to remove any trace.

    Others may want to have some notice before the account is permanently deleted to prevent any malicious account deletion requests.

    Sending a notice about account deletion to recovery contacts and allowing some time to reverse or recover the account is appreciated. This will help protect against malicious account deletion and protect against mis-understandings.

    1 vote
    0 comments  ·  Accounts  ·  Admin →
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  20. Add FIDO2 Support (Not U2F)

    I see lots of requests about FIDO2, but there appears to be some confusion between FIDO/U2F and FIDO2.

    Implementing true passwordless FIDO2 support for ProtonPass would greatly enhance its appeal. Ideally, this feature should be consistent across the entire Proton ecosystem.

    With the general availability of mobile OTP, why even bother buying a physical security key if FIDO2 isn't going to be supported?

    2 votes
    0 comments  ·  Accounts  ·  Admin →
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