Accounts & payments
115 results found
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Add allowing a second email for account recovery, or possibly add multiple email accounts for recovery.
Add allowing a second email for account recovery, or possibly add multiple email accounts for recovery.
This would assure that users can do a recovery, even if the 1st/primary email is not available at any particular time.4 votes -
Implement passkey upgrade .wellknown for proton accounts
This is separate from https://protonmail.uservoice.com/forums/953584-proton-pass/suggestions/48670034-automatic-passkey-upgrade as it's for proton to have this themself, rather than for proton pass to support such.
The domains should be https://account.proton.me/ and https://account.protonvpn.com/Googles info on such: https://developers.google.com//identity/passkeys/developer-guides/upgrades/
Github: https://github.com/ms-id-standards/MSIdentityStandardsExplainers/blob/main/PasskeyEndpointsWellKnownUrl/explainer.md
and
https://w3c.github.io/webappsec-passkey-endpoints/passkey-endpoints.htmlThis would allow easier setup of more secure proton accounts, and in the future when proton pass supports such, easier passkey setup in such for proton accounts themself.
25 votes -
Recovery phrases shouldn't be instant access – A safer alternative: recovery phrase + delayed access
First of all, I don’t see the real value of the current recovery phrase. If someone securely stores their master password and TOTP seed, those already provide full access to the account – just like a recovery phrase does. So what’s the actual benefit of having a separate recovery phrase in this setup?
Sure, I understand that a recovery phrase that bypasses 2FA is more convenient, but from a security standpoint, it's essentially the same as handing over full access – there's no meaningful distinction.
In practical terms, both a recovery phrase and a written-down master password + TOTP seed…
5 votes -
Add support of hadware based recovery
Add support of using hardware tokens (such as yubico) as account recovery method.
It is far more secure than sms or recovery email and far more convenient that recovery phrase
3 votes -
Very Expensive for disabled UK pensioner
Offer incentive of discount for loyal customers. Product is great but regretably far too expensive!
When you are a disabled pensioner in the UK, we cannot afford the high "usual" price.
You should be encouraging folk to renew, not leave.
Great product and customer service. Poor unaffordable pricing!
Why increase the "churn rate" when you already have a captive audience?3 votes -
I would very much like to have My preferred icon rather than mere initials on My account.
All other places I have been allowed Me to personalize the icon, but I see no way to upload an image to use, and would like very much for that to be an option.
154 votes -
Easier Management of Multiple Proton Accounts (with Admin/Billing Role)
As a small business owner, I often manage multiple Proton accounts – for example, one for personal use and others for different projects or clients. While Proton is already a great tool, handling multiple accounts could be made a lot more convenient.
What would help:
The ability to link and switch between multiple Proton accounts within the same interface, without constantly logging in and out.
An option to set different billing addresses and email contacts per account. This would be especially useful when managing subscriptions for multiple businesses or teams.
A centralized view where I can see all active subscriptions…
5 votes -
Conceptual Adaptation Using Knowledge Graph and Semantics AI
Learn conceptual adaptation using knowledge graphs and semantic AI. Complete guide with real-world applications, implementation strategies & case studies.
Imagine teaching a computer to think like a human brain—connecting dots between different ideas, understanding context, and adapting knowledge from one situation to another. That’s exactly what conceptual adaptation using knowledge graphs and semantic AI does. It’s revolutionizing how machines understand and process information,
For More Information
https://napollo.net/2 votes -
Single-page sign-in
I use an Onlykey for password management, 2fa, and passkeys. It'd be nice if there were the option to switch to a single-page sign-in form across platforms and services so that I could save my UN, PW, and TOTP to a single slot.
As it stands, I have to open a text document, use the Onlykey to paste my credentials, and then copy/paste them into the sign-in form. The only alternative right now is to assign the password to one slot, and the TOTP to another. I've only got 24 slots, and I resent having to use more than one…
4 votes -
Connecting to Proton services with 3FA
Have the ability to log in through three separate forms of identification before accessing the Proton account.
For example :
1 - the Proton password
2 - Google Authentication code (or any other tool)
3 - Proton authenticator (to be created)The user initially logs in with their username and password. Then Proton asks for the 6-digit code that Google Authenticator (or other) gives. Then the user enters the 6-digit code from Google Authenticator into Proton Authentication which validates the 6-digit code and gives a code (e.g. numbers or a word) to the user. The user enters the numbers (or…
7 votes -
Allow us to create other accounts with custom domains we already have tied to existing accounts
Having me be able to use a custom email domain for my account is cool, however, limiting what I can do with the domain that I PAID FOR, is entirely overstepping boundaries. I should be able to create a new email under my account using my custom domain, and then be able to create an entirely separate proton account using that email with my custom domain. Just because a domain is tied to one proton account should not stop it from being able to create other proton accounts, all this is making me do is consider not using proton to…
5 votes -
Multiple Account Registration
Currently, we are unable to register multiple accounts or change payment accounts. Please implement a specification change.
4 votes -
Add a Confirmation Prompt for System-Wide Password Changes
Changing a password on a single Proton service (e.g., Proton VPN) can unexpectedly change the password for all connected Proton services, including Proton Mail and Proton Pass. This can lead to users being locked out of their accounts, especially if they have not set up a recovery method.
This is particularly confusing when using an alias. A user might assume the password change only affects the specific service tied to that alias, not the entire Proton account. I experienced this firsthand; I was lucky enough to get all my data back after a reset.
4 votes -
Idea Proposal: Custom Domain as Default Address in ProtonMail
Problem:
Currently, when users add a custom domain to ProtonMail, their primary login and default email often remain as @proton.me or @pm.me.
While aliases can be set up, the Proton address cannot be fully removed, and users can’t set the custom domain as the true default identity.
This creates friction for users who want to use their own domain exclusively for both sending and receiving emails.4 votes -
Unusual login notifications
If somebody attempts to login to my account from an unusual location, I'd like to receive an email to a couple of email addresses: 1 my proton email; 2 an alternate email (e.g, gmail). Another alternative is receiving an SMS.
184 votes -
Make Proton Mail optional or more functional for Proton Pass & SimpleLogin user
I purchased the lifetime plan primarily for Proton Pass and SimpleLogin. However, I’ve noticed that using a Proton Mail account is currently required to log into these services.
If Proton Mail is going to remain a mandatory part of the login system, I would appreciate it if the account came with more practical functionality—such as email forwarding, around 10GB of mailbox storage, and access to Proton Mail Bridge.
At the moment, the Proton Mail account feels somewhat underutilized and doesn’t offer much value for my use case.
If providing these features isn’t feasible, I would kindly suggest reconsidering the requirement…
9 votes -
dedicated subscription tab/page
- How about some navigation jump links at the top of the all settings page to let people know there is more on the page.
subscription options>
current subscription level>
payment methods>
credits>
gift code>
Invoices>
Notifications>
Export/Import> (or security and privacy settings page)
cancel> (or security and privacy settings page)- At the top of the dashboard, the subscription comparisons should indicate current level.
6 votes -
Multiple 2FA Devices
Proton supports setting up 2FA for logins to Proton itself which is great, however I would like the option to setup more than one 2FA device (ie. Apple Passwords, Microsoft Authenticator, Bitwarden, etc.)
6 votes -
emergency kit
I'd like to see a sheet like the one provided by 1password with login information for emergencies.
11 votes -
Create new Account/user from within duo settings
I have 2 businesses running from within 1 duo account which I need to separate into 2 separate accounts from within duo admin, I want to drag and drop the addresses from the main account into the new user account to separate my businesses, this is Critical!
I cannot delete the addresses and reclaim them under a new account because not only is there a limit to delete 1 per year, but also my business domains are already setup for both businesses under 1 account, I want and need to separate them like separate entities from within the duo admin.4 votes
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