Andre

My feedback

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  1. 281 votes
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    Andre commented  · 

    I tend to agree with Suvo and Guillaume here. There is just such a HUGE opportunity here to pull people into the Proton ecosystem by making it free AND moving the market forward. I'd say it's hard to justify not to do it. Same goes for free biometrics across all apps if you ask me.

    Besides that there are plenty of reasons to pay for Proton Pass! And like Guillaume says, it would make convincing others to use Proton Pass just so much easier.

    Also, and I say this out of love, the way it's implemented now makes for a poor user experience. At the very least make it 10 free 2FA codes. Communicate that on the website with the free tier. Just like with hide-my-email aliases. But also in the app, when you click on Edit. Show how many 2FA's you have left. Then show the Upgrade-link when the limit is reached.

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  2. 1,395 votes
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  3. 225 votes
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  4. 1,113 votes
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  5. 1,295 votes
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  6. 622 votes
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  7. 1,179 votes
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  8. 91 votes
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  9. 1 vote
    0 comments  ·  Proton Pass » New feature  ·  Admin →
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  10. 43 votes
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  11. 93 votes
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  12. 143 votes
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    Andre commented  · 

    Totally agree. On the one hand I like that all info regarding a domain is in the same item. On the other hand I think it's a lot clearer for the average user to have a separate category for it. Like Apple and NordPass do it.

    Another line of reasoning would be that it's sort of a reversed flow, where you need to go to the vendor's site to create a passkey. I mean technically I suppose you could save a passkey on account creation, but the fact is that most people have accounts for most sites already.

    Also it's confusing that if you open Proton Pass for the first time, there is nothing (and I mean nothing) to actually indicate anything regarding passkeys. Which makes you wonder... How do I create one? Where to add? Can I even add? Do I need a paid plan?

    I'd say having a separate category and/or at least showing which sites support passkeys grants a great opportunity to guide people through that and provide direct links to support articles and the vendor's settings pages for setting it up.

    Some extra notes:

    1. In Proton Pass when creating a new Login item for a passkey (rather than adding to an existing one) it basically shows the username twice and an empty password field. Another reason I think to consider them separate categories. And then you can still show them at the top of a login item that has a passkey for it.

    2. If there is the option for creating a passkey, you can highlight that at the top of a login item. Just like when there is a passkey available.

    3. In NordPass it shows for which login items a passkey is available. But it doesn't check whether an item already has a passkey. Now one could have multiple accounts, with and without passkey added. So there's a bit to think about there. But I'd say checking that and only showing the ones that don't have passkeys yet would be nice. So if you have multiple login items for one vendor, show that as well in the passkeys category and/or availability tab. As separate items. Rather than generic per vendor.

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  13. 9 votes
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  14. 2 votes
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