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Carl Bidwell

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  1. 143 votes

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    Carl Bidwell commented  · 

    You make an excellent point about bridging the gap for the medical community; doctors and compliance officers need clear, undeniable validation before they can trust a communication platform with sensitive patient health information (PHI). While there is actually no official, government-run "HIPAA certification" body, Proton fully supports HIPAA compliance on our business plans and signs Business Associate Agreements (BAAs) upon request. However, you're spot on that healthcare professionals shouldn't have to dig through technical encryption whitepapers to figure that out; they heavily rely on easily recognizable third-party compliance audits and platforms like https://compliancecertificates.co.uk/ to verify software security instantly. I am passing your feedback along to our product and marketing teams so we can make our HIPAA-ready infrastructure, legal agreements, and independent security audits much more prominent and straightforward for medical practices looking to onboard securely.

  2. 520 votes

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    Carl Bidwell commented  · 

    This would be a massive quality-of-life update, especially now that Windows natively supports third-party providers via the Settings > Accounts > Passkeys path. While the browser extension handles web passkeys beautifully, having the Proton Pass desktop app hook directly into this Windows API would make system-wide logins for desktop apps and cross-browser environments incredibly seamless. I'm passing this feature request straight over to our product and Windows development teams, as tighter OS-level integration is essential for making Proton Pass a true heavyweight desktop credential manager.

  3. 9 votes

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    Carl Bidwell commented  · 

    This is a very thoughtful and important suggestion. Password managers are no longer just about security, they’re about continuity and peace of mind for families. Features like smart tagging, guided checklists, and emergency access could make a real difference for spouses who suddenly need clarity, not complexity.

    As someone working with long-term planning and household continuity (for example, in property and rental management at https://eaguaranteedrent.co.uk/, I see how valuable clear, well-organized digital access is in real-life situations. Proton building toward estate-planning support would truly set it apart.

  4. 16 votes

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    Carl Bidwell commented  · 

    Supporting the Brazilian Real (BRL) would be very helpful for many users in Brazil. Adding more local currency options can make payments easier and more accessible. I support this request and hope the Proton team can consider it for future updates.

  5. 625 votes

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  6. 16 votes

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    Carl Bidwell commented  · 

    That would be a really useful addition, having a built-in denylist for IPs or domains, similar to NextDNS, would make NetBlock much more flexible.