I find paying 4 euros per month too expensive.
I would suggest adding the possibility to buy more features like adding more addresses, more filters rules or more GB for life.
So far I like protonmail. But I won't sign up for a subscription. I would appreciate a lifetime membership for a fee.
I have a free Protonmail account, and I don't use it. I'm using a competitor—just like you say I should.
The ability to use a standalone mail client is a strict requirement for me.
Protonmail wants 4.00€ / month for that.
My usage profile is very light. I'd be happy with something like
✔ 500 K(kilo)B storage
✔ Send up to 5 messages per day
✔ Support for pop3/smtp through Protonmail Bridge or whatever
✔ 4.00€ / YEAR
Certainly, I'd be causing much less load on the Protonmail servers than a free user who routinely maxes out their allowance... and Protonmail would get an extra 4€ each year.
Currently, they get nothing.
Anyone using PM’s competitor pricing as justification for this argument - why not just use the competitor? If that works for your budget, why try to force PM to work for you when you’re already aware of an alternative?
And $10/year for the services that Proton Mail offers - first person to show that they can create something similar to Proton Mail, with the exact same security & encryption practices, hosted on their own hardened servers in Switzerland, I’ll gladly pay for 10 years of your service up front.
I cannot agree with this. Anyone who wants to use the features of PM, but not pay for said features, has several other alternatives. Try setting up your own email server using the costs that you are suggesting PM allow. I personally value my security and am in a position to pay $48/year for the Plus Service. I’m glad to know that some of that cost offsets the free users of PM. Just like I’m glad to know that since I’m able to run a Tor bridge, doing so will help someone else in a less fortunate situation (whatever it may be) be able to connect to Tor through my bridge. Not everyone is going to be able to do this - I’m fortunate that I’m able and that others before me provided access when I needed it. I don’t find PM cost structure to be prohibitive in the least. I used a free account at first and once I was confident of the security I upgraded - even though I didn’t really “need” to.
If you can find me a privacy-oriented email provider with servers buried 1000 feet under the Swiss alps for cheaper, I'll switch! :)
I can struggle to get by within the limitations of a free account and Protonmail get nothing.
This is just do-able for me.
I could afford perhaps 10 Euro/year for a basic personal account & Protonmail get some cash.
I can't afford 48 Euro, though.
And after this stupid Brexit the price will go up for me, stuck in the UK.
John Smith commented
No protonmail is not too expensive.
They have gone above and beyond all other email providers for physical security, infrastructure security, they are their own ISP, build their own servers..... the list goes on.
All this for a euro a week. Absolute bargain.
No other provider has proven themself under fire like Proton has.
For everyone complaining about not offering people in developing countries the opportunity to protect their email privacy.... they have done! It's called their FREE account. 500mb can last a long, long time if you delete some old emails and don't send silly size attachments.
I find Proton expensive. Speaking in Australian dollars, I would be paying $78 for Proton Plus. Including domain and hosting, it would be over $130.
Of course I would like to support the service, I have a premium Tutanota account for this very reason. Tutanota is very basic but I am able to support them because €12/$19.50 is affordable. Free Proton (and even Plus) lacks basic features.
300 Daily Messages
500 Daily Messages
If there were lower tier plans it would accommodate lower income earners, students and countries with lower currency exchange (e.g all of Asia with a 4.4 billion populous).
I believe in supporting the service, by paying for one of your premium plans. But, you are asking much more than similar competitors: https://tutanota.com/pricing
Please allow a lower price point for those who want to contribute, without creating a burden for those with limited resources. Protonmail and ProtonVPN staff have mentioned the importance of providing privacy and security for everyone. Adjusting your prices to allow a more reasonable, lower point of entry, will achieve this goal.
Your recent holiday offerings move in the right direction. But, people should not have to purchase 2 years of service to get a reasonable price, which is still higher than your competitors.
Your service begin with tremendous financial support from the global community. Now that it is popular and running well, it is time to think about how your company can be most supportive of the community which brought you this far.
Please be as fair as Tutanota, in offering a low budget, paid plan, for those who want to contribute, but have limitations. And consider making the second tier of service more reasonably priced, for the monthly fee, as well as the yearly and biannual fee.
If you really want this service to become a mainstream option, you need to be more realistic about what the public is willing to spend, and offer an option for each financial situation.
As others have commented previously, when we recommend this service to others, they are disheartened to find that switching from the wrath of g00gle will cost so much. You need to make the transition easier for them to leave corporate surveillance behind.
Offer a lifetime account!!!
I pay $24 year for a domain + $48 for proton, total $72!!!! yearly, is freaking expensive for email.
and proton force to pay because I need the IMAP/POP option and also only the LIMITED 5GB!! (yes is too little space).
So let me know you DOWN the prices (like $1 per month/$12 yearly) and I start to using protonmail.
I would downvote this if I could, I find the pricing quite reasonable and understandable for running everything and developing new features/products.
I think it would be interesting to have the opportunity to opt for a single payment for a life plan as they propose for example with pcloud
Let's take ProtonMail and compare it to a competitor (and there are quite a bunch). IMHO, I'd say Mailfence is a solid Protonmail competitor, one of the reason is because it is based in Belgium, which is not a very cheap country, and the prices are quite close to Switzerland.
Comparing the features (the different between the two):
* Mailfence - has full PGP inter interoperability, has calendar and storage, offers 20 aliases.
* Protonmail - e-mails are always encrypted on the server, has native Mobile app (for Android is based on Google Services Framework... pretty controversial if you are paranoid about privacy and do not have GSF installed, push notifications won't work), and offers only 5 aliases.
Speaking of the price:
* Mailfence - 2.5 euro per month
* Protonmail - 4 euro per month
Now before everyone gets critical, there is 1 important note to this, it's your geolocation. I'm coming from Eastern Europe country, where the average salary for 2018 is around 100 euro per month, and even though 1.5 euro might not be a big of a difference, it is 1.5% of the average salary and it can make a difference. To name a jew, 1.5 euro can get you one of the following:
* the home-work-home round-trip 10 days of the month (1 if you use the taxi)
* 1 lunch (or 2 if you are vegetarian)
* 1.5 kg of fruits (bananas, apples, etc.)
* 15-20 eggs
* 2l of milk
Moreover, we are not discussing the fact that PM is expensive in general, just that it might lack a special pack that might bring in more people.
As noted by on of the users, I'd propose some kind of "Economy pack" with the following features:
* 1-2 GB of e-mails
* 250-500 messages per day
* no custom domains
* 2-3 aliases (just for temporary mail, or even 0 aliases, though that would be harsh)
* IMAP/SMTP support
* 50-100 folders
* 50-100 labels
* filters enabled
One Reason commented
Adding a cheaper plan between the free and the "Plus" makes sense.
Lets call it "Basic" plan. Should cost $1 per month, and features 1GB of storage, 3 aliases, no custom domain, 500 messages per day, 100 folder / 100 labels, custom filters, support, and no autoresponder.
There ain't no free lunches.
I wish I could downvote this ridiculous "suggestion".
4 EUROS a month is less than all the shitty fast food you buy every WEEK for a legit encrypted email service in Switzerland.
Why negative votes are not allowed?
Price is too low commented
There are expenses and salaries that have to be paid every single month to keep the service running so I doubt that they'd be able to stay in business at those prices. If they implemented a lifetime sub, it would have to be a LOT more expensive in order to be economically feasible.
André Jacques commented
IMHO, the price is just right. Compare to the 5 USD it cost for a Google G-Suite with all the "read your email" - ok it comes with a tons of app but hell, protonmail is all about secure, private email. I guess it is okay to pay a little extra. Just my two cents.
Hmm, I am on waitinglist and waiting...
I still like to change from free account to Life Time Account.
How can i speed up this.
Waiting for possible to pay.