Protonmail is too expensive. Offer the option to buy features for life
I find paying 4 euros per month too expensive.
I would suggest adding the possibility to buy more features like adding more addresses, more filters rules or more GB for life.
Yes. 10 EUR a month is too expensive to just get a 2nd domain.
The problem I have with protonmail is they upsell me crap I don't need.
I don't need calendar, drive, vpn or 500GB of storage.
I just need a 2nd domain.
Domains should be an addon, for lets say 0.50 a piece.
Felipe Tarlao commented
I think we need a customizable plan. In fact, I'm still not switching because I don't need 10 emails for example, and for me this means spending 5€ not so good. If Proton adds any way to customize the plan, allowing for example to have unlimited daily emails, no custom emails addable, no custom domain, Proton Calendar, Proton Drive with 15GB and Proton VPN plus, it will be great for me and I would really like to pay for that plan.
Country-dependent pricing model would do the trick - just like any other worldwide subscription based services these days operate.
For a "Plus" plan equivalent in my country I can get a whole bunch of apple services (50GB iCloud storage space included) or Spotify Premium for the whole family.
I guess less revenue is better than no revenue.
For regular people, the price is hard to swallow. There is nothing between free and fairly expensive. It's very understandable that they need to charge to keep the operation going, but I wonder how many more people would pay if there was a more affordable plan. Regular, non-power users, just need enough storage and preferably the ability to send from the "pm.me" domain.
I also think there could be work done to make it easier to clean up your inbox. There's also a bunch of redundant data (logos and corporate pictures that are the same for tens of e-mails - this adds up).
Christopher Sparrowgrove commented
I see why this option would be voted down but I think I could over time come to swallow the pill of paying upwards of $5,000 for lifetime for using 80% of the functions of visionary (all the features I use)
Not a ote for cheaper plans but for a lifetime option (business wise this also may make sense for a @protonmail.com email account only as its free advertising and business accounts are high volume and cost also to keep everything operating smoothly for these business accounts)
P.S. I would not switch to a non Business account/ Visionary to use Lifetime
Actually it is not cheaper than Microsoft. I use Microsoft 365 for my organization, even though I prefer ProtonMail. Microsoft 365 is only $5 per user, and this includes a huge variety of features, from Office, OneDrive, Teams, Tasks, much more storage and these products all talk to each other, and are easy to use Active Directory with, for which the basic version of Azure AD is free.
It's much more mature of an integration of productivity products like calendars, meetings, reminders, for less than what the organization account costs here.
I think the organization account type should be much less money.
There should be a discount code for Students linked to their university / high school .. otherwise I think commercially it is fine as it is cheaper than Microsoft.
Paul M commented
Stop being poor!
I would pay $1000USD to $5000USD for a lifetime account.
I agree that for what it offers, the Premium Version is reasonably priced. And if you use these features and pay for Premium more power to you.
But I'm a student with a limited income and all i want is a private E-Mail provider, that doesnt sell my data or bombard me with Spam.
The only feature i would wish for, that isn't allready included in the Free Plan, is the ability to use Protonmail with Thunderbird.
Having to go to the Website, Login, remember where i left my Phone, open Authy, enter the Code before the Timer runs out... is just a lot of hassle jut to write a short Mail.
I love Protonmail as an idea, but right now I still use my Gmail-Account more than Protonmail.
And 4 Euro/Month, just to use Protonmail with Thunderbird is a steep hurdle for me right now. That's about 1% of my disposable Income at the moment.
I would love if there was a tier between the free version and the premium version, where you could pay 1-2€ for less features than Premium, but with acces to Proton mail Bridge.
Using the highest quality product we've received, the consistent/ ongoing improvements, and the plans PM has committed and delivered --> this is a bargain. From a business standpoint, especially for a company developing product(s) in lieu of building on others platforms (Firefox), a SaaS model is vital to ensure security of existence and continuous development.
As a side note, I do not believe in discounts for full & multi-year agreements and would pass the credit card fees to the customer - other services that most use offer lower fees. Easy to say, but I've run a SaaS-based tech company and consult for several; Microsoft and other mature companies are the extortionists. At this point, unless wealthy before this endeavor, it's likely owners (at least) have gone without being paid.
Void Kvlt commented
I wouldn't find 4 euros expensive if I lived in an European country, but I live in Peru (south america) and those euros are valued currently at 3.8 times my current currency. So that makes it a bit expensive to consider pay a subscription. And not counting all the taxes that I have to pay with my card in each payment.
It's not sustainable so it's never going to happen.
Yes, way to expensive. Why are so many services screwing its customers by only offering subscriptions, rather than a one off (reasonable) payment.
How much of a push is it that Proton would allow us to have a handful of alias addresses for a one off fee of around $15 or something. It's a massive pain switching accounts, but then the only option after free is a monthly payment which is more expensive that you realise. When pricing these things, sure, a few dollars doesn't sound like much if you consider only that, but what about all the other services we use, it all adds up.
I agree , I do not require 1000 messages a day , 5 addresses or a custom domain for 3.29 a month for 2 years. I would like to see a 4th option. Proton Light i would name it. I am a very light user and for myself i would respectfully recommend a light version , of 300 messages a day, 1024gb of storage, 1 address, No custom domain, minimal support, for around 1.50 us a month for 2 years. But not necessary as i stated. 3.29usd a month is still pricey for myself who only rarely receives email. thank you
What happens when they offer the CLOUD service? So this cost MORE money?
I have a free Protonmail account, and I don't use it. I'm using a competitor—just like you say I should.
The ability to use a standalone mail client is a strict requirement for me.
Protonmail wants 4.00€ / month for that.
My usage profile is very light. I'd be happy with something like
✔ 500 K(kilo)B storage
✔ Send up to 5 messages per day
✔ Support for pop3/smtp through Protonmail Bridge or whatever
✔ 4.00€ / YEAR
Certainly, I'd be causing much less load on the Protonmail servers than a free user who routinely maxes out their allowance... and Protonmail would get an extra 4€ each year.
Currently, they get nothing.
Anyone using PM’s competitor pricing as justification for this argument - why not just use the competitor? If that works for your budget, why try to force PM to work for you when you’re already aware of an alternative?
And $10/year for the services that Proton Mail offers - first person to show that they can create something similar to Proton Mail, with the exact same security & encryption practices, hosted on their own hardened servers in Switzerland, I’ll gladly pay for 10 years of your service up front.
I cannot agree with this. Anyone who wants to use the features of PM, but not pay for said features, has several other alternatives. Try setting up your own email server using the costs that you are suggesting PM allow. I personally value my security and am in a position to pay $48/year for the Plus Service. I’m glad to know that some of that cost offsets the free users of PM. Just like I’m glad to know that since I’m able to run a Tor bridge, doing so will help someone else in a less fortunate situation (whatever it may be) be able to connect to Tor through my bridge. Not everyone is going to be able to do this - I’m fortunate that I’m able and that others before me provided access when I needed it. I don’t find PM cost structure to be prohibitive in the least. I used a free account at first and once I was confident of the security I upgraded - even though I didn’t really “need” to.
If you can find me a privacy-oriented email provider with servers buried 1000 feet under the Swiss alps for cheaper, I'll switch! :)