Accounts & payments
123 results found
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Ticket, Testphase und einfacherer Support
Ich habe den kostenlosen Accout getestet und möchte nun unlimited testen. Noch nicht abonnieren. Ich finde es befremdlich, dass der ganze Support auf englisch ist. Auch weil es ein Schweizer Unternehmen ist. Es ist für mich befremdlich, dass es kein Ticketsystem gibt, wo mir geholfen wird. Diese Lösung hier ist für ein Unternehmen ressourcensparend, aber wenig Userfreundlich, weil umständlich. Primäre Frage war: Ich möchte meinen kostenlosen account auf unlimited upgraden um ihn kostenlos 8 Tage zu testen. Geht das?
1 vote -
Forcing 2FA when signning up for email
Forcing 2FA when signing up and to make phone as 2FA ro get code to sign in or to prompt in with mobile not only 2FA authenticator.
3 votes -
signed-in reset
Update the IOS ProtonMail App to include the signed-in reset option, that's available on the Android and Web apps. This will allow full recovery for a authenticated user who has access to their ProtonMail App, but has forgotten/lost their password and hasn't setup any recovery methods. Particularly useful for new inexperienced users. This will also help recovery of data from the same account, held in other Proton Apps, e.g. Drive, Pass, etc.
3 votes -
Libravatar support
Instead of a 2 letter for avatar support for libravatar
2 votes -
Log in to Proton Account with FIDO2 / WebAuthn ( Passkeys / Passwordless )
With the rise in account takeover, password breaches, and the complexity of managing hundreds if not thousands of account credentials and their MFA, a better solution is needed that simplifies and offer bullet-proof protection against phishing and account takeover attacks.
Many services like 1Password, Yubico/Yubikey, and Apple offer the ability to generate and securely store passkeys that can then be used to authenticate to services that support WebAuthn/FIDO2. I strongly recommend that ProtonMail, ProtonVPN, ProtonDrive, ProtonCalendar, etc. to support passwordless/passkeys in the near future to stay on top of security and ensure that its customers are properly protecting their accounts.
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362 votes -
Unlicenced Admin Account
Best practice is to have a separated dedicated unlicensed Admin account.
I do not like that my regular account also has Admin access, and would like to setup a separate account for this, however I would have to pay for an additional license.17 votes -
Merge proton accounts
I tried Proton Mail free before buying a subscription and am so disappointed I can't use the paid features on these accounts. I am allowed more than one account with my subscription. Why can't it be the ones I already have and use? Such a pain to have to switch over between
19 votes -
Forgotten password options vulnerability
I clicked the "forgot password" option on the sign in page to test. After entering my email, it immediately prompted for a 12 word phrase.
Immediately prompting for the phrase gives an attacker performing reconnaissance valuable information.
All 3 options should be selectable regardless of which have been configured. This allows security through obfuscation. As the screenshots in this link show https://proton.me/support/reset-password
This is for a situation where someone who knows my alternate email or phone number and tries to use them. If I haven't enabled them as options, it would be also good to then get a notification about…
29 votes -
Set Automatic Account Deletion
Ensure our Proton account is deleted after die or very long period logout.
46 votes -
Add 3 additional custom domains for EACH family member on family plan
The Family Plan looks like it will become a good option for many in the future, especially once Pass Vault sharing is integrated.
However, the big glaring omission is that the custom domains do not go up for family plans.
Each of my family has their own unique domain, and I want to be able to capture that so they can retain their own unique email domains...
Each member should get an additional 3 custom domains options just like the primary account.
All of the other metrics go up with a family plan except for the custom domains, so this…
30 votes -
Unlimited accounts for catch-all email addresses
I am a premium paying member of proton mail who uses a catch-all email domain.
I use many prefixes such as:
moving@address.com
apartment@address.com
work@address.com
personal@address.com
name@address.com
etc.In order to send email from these addresses, I must have accounts for them. This is very annoying as I have to repeatedly create and delete these accounts in order to stay under the 15 account limit.
On my own domain, I should have unlimited addresses.
This would very helpful and would solve one of my biggest annoyances with proton.
82 votes -
Advanced Securitiy Logs
I want an advanced version of the current "Security Logs".
This is different from the "Enable advanced logs" option.What I want to see in this log is (by column order):
- UTC/My location based time and date that follows the ISO 8601 format
- IP Address (Also an indication of if the IP is home/VPN/ProtonVPN/Tor/Proxy, etc.)
- Country/City name
- App Name (With detailed info. Web version should specify the device OS and browser type. Android and iOS version should also specify the version and etc.)
- App Version
- A detailed version of the event
- Filter result
This log system should also have features…
23 votes -
loggin account
Hey, when I'm at work, I prefer not to enter my password and username every time I log in, and I also don't want the browsers to remember that information. Since my company has control over my computer, it would be really convenient for everyone, including myself, to have a QR code login feature on the web that can be scanned from a phone app, similar to what Binance offers. It's a simple and more secure method. I hope this feature becomes available soon! Goodbye.
21 votes -
Log in to User Voice with Proton Account
When I was looking for a feature within ProtonMail I came across this platform for users. The first surprise was that I needed to create a new account to contribute to this platform while I am already have a ProtonMail account. So, my first suggestion for this platform is that everyone with a ProtonMail account also can use their ProtonMail account for this platform.
Another item is that there is no general welcome or explanation to this Uservoice platform. It would be nice (and helpful) as a new user of uservoice to know a bit how it works here.
Then…
46 votes -
Add users-Family Plan-Shared Plan
Ability to add users to your individual paid account and manage them like business accounts with each one having their own login. But limits(I.e. storage, aliases, VPN) are shared between all accounts instead of each new account getting additional limits. Admin can move/allocate limits between accounts under the main account/plan.
Each additional user would add $1-$2 each.
11 votes -
Switch from .me to .com or vise versa
I created a new account and accidentally chose .me when I prefer .com
I'd like to be able to change this feature in my email settings.Also, I have another account that I wanted to switch to .me from .com.
Please add the option to swtich between .me and .com and vise versa.
Thank you!
19 votes -
Seperate ProtonMail & ProtonVPN usernames
PROTONMAIL PLUS USER
I can't believe I have to ask ProtonMail for this!
Decent VPN companies don't even let you set a username to avoid human error in leaking personal identifiable information, instead, they give you randomized usernames, take Mullvad as an example.
Instead of going in that direction, ProtonMail does the opposite, but far worse.
As a PM user, you are stuck with the same username, forever. It's a permanent record. Having the same username forever for e-mail and VPN is a security nightmare.
Issues:
1. If you use ProtonVPN, this means you are using ProtonMail too.
2. Imagine…42 votes -
Different passwords for mail, vpn, and drive
If I am to use ProtonMail, ProtonVPN, and ProtonDrive on a number of devices, it seems to me that having all of these secured by a single passphrase is an unacceptable risk. Having the option to secure each of these with a different password would be a significant improvement. Indeed, without this, I think I will be very reluctant to use all of these and rely upon them.
176 votes -
A cancel auto renewal option
Auto renewal is always on and you can’t turn it off. If you try to, it will remove the plan you already have. So I’m screwed
26 votes -
Offer White labelling for Proton Mail
I would love to be able to brand the login for my company protonmail account and unify the experience by letting my employees log in to their email by going to mail.mybrand.com
Or to quote one of your main competitors:
"When you order the whitelabel upgrade for your Premium account you can activate the Tutanota login on your own domain (a sub-domain), change the look of Tutanota according to your needs (e.g. corporate identity) and create contact forms for your clients. If you send confidential messages to external recipients, those recipients are also directed to your whitelabel domain."
20 votes
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