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How can we improve our accounts settings, payments or plans?

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139 results found

  1. Allow 2F Security Keys for Password Reset and Account Recovery

    One of the more secure options for account recovery or password resets would be to utilize security keys. Security keys can inherently contain 2-3 factors of verification in one. You have to physically have the key (1F), you have to then touch the key to confirm human contact (2F), and you can require that a password for the key be entered (3F). Users can set up more than one key to use, so there is inherently a fail safe to the back up option. This option seems like a no brainer option that should be offered to users for the…

    4 votes
    1 comment  ·  Accounts  ·  Admin →
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  2. Account switch

    It would be faster to switch accounts when the drop down menu (top right) already contains all active account logins.

    1 vote
    0 comments  ·  Accounts  ·  Admin →
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  3. Make Visionary accounts transferable

    Make non-lifetime visionary accounts transeferable. Since this type of account is no longer available for purchase one may one to pass it to somebody else when it is no longer needed by original owner.

    5 votes
    0 comments  ·  Accounts  ·  Admin →
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  4. Incorrect Password lock

    I have a feature request for Proton that I think could greatly enhance account security, especially against brute force attacks.

    Feature Details:

    Optional Lockout: Users can enable or disable this feature based on their preference.
    Customizable Attempt Limits: Users can choose the number of incorrect password attempts that will trigger a lockout (e.g., 2, 5, or 10 attempts).
    Customizable Lockout Duration: Users can set the duration of the lockout period (e.g., 1 hour, 10 hours, 24 hours, or 48 hours).
    Device-Specific Lockout: The lockout will apply to the specific device where the incorrect attempts were made, preventing further access from…

    1 vote
    1 comment  ·  Accounts  ·  Admin →
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  5. Multi-part recovery phrase

    Add a possibility to set up recovery phrase similar to shamir. Basically allow creation of up to five phrases and require at least three of them to successfully restore the account. This will help shifting from relaying on one specific phrase as it could be a security risk having a duplicate at multiple places.

    3 votes
    1 comment  ·  Accounts  ·  Admin →
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  6. Template account for business

    Just starting up a business within Proton as main email and password/identity manager for all employees. As an Admin it would be fantastically convenient to be able to create templates for accounts.

    These templates could be customized widely with, for instance: prepared filters, labels, base email signature, as well as settings with “accepted auto forwards”, security settings, and so on.

    When adding new accounts admin could create them based on templates, or apply templates to merge with existing accounts.

    3 votes
    0 comments  ·  Accounts  ·  Admin →
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  7. Delete account keys

    Being able to delete account keys should work out of the box. Could you please add this feature? Thank you.

    3 votes
    0 comments  ·  Accounts  ·  Admin →
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  8. Add 3 additional custom domains for EACH family member on family plan

    The Family Plan looks like it will become a good option for many in the future, especially once Pass Vault sharing is integrated.

    However, the big glaring omission is that the custom domains do not go up for family plans.

    Each of my family has their own unique domain, and I want to be able to capture that so they can retain their own unique email domains...

    Each member should get an additional 3 custom domains options just like the primary account.

    All of the other metrics go up with a family plan except for the custom domains, so this…

    15 votes
    3 comments  ·  Accounts  ·  Admin →
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  9. Change account password every 90 days

    Can we get the option of changing the password of our Proton account every 90 days?
    This can be an extra check box in the "change password" settings.

    3 votes
    0 comments  ·  Accounts  ·  Admin →
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  10. Unlimited accounts for catch-all email addresses

    I am a premium paying member of proton mail who uses a catch-all email domain.

    I use many prefixes such as:
    moving@address.com
    apartment@address.com
    work@address.com
    personal@address.com
    name@address.com
    etc.

    In order to send email from these addresses, I must have accounts for them. This is very annoying as I have to repeatedly create and delete these accounts in order to stay under the 15 account limit.

    On my own domain, I should have unlimited addresses.

    This would very helpful and would solve one of my biggest annoyances with proton.

    67 votes
    5 comments  ·  Accounts  ·  Admin →
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  11. Reduce the power of family plan admin

    If the access of the admin account of a proton family group is known to the attacker he could switch all email adresses to himself and abuse them. Try to login to amazon accounts or similar and resets passwords there too. The feature to control all emails in the group is to dangerous. Could you please optionally remove this.

    6 votes
    1 comment  ·  Accounts  ·  Admin →
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  12. Account lockout option

    If somebody attempts to login to my account more than X number of times (user configurable), lock the account to protect it from an attack.
    In order to use this option, the user would have to download the recovery key and store it safely (outside proton pass!)

    4 votes
    1 comment  ·  Accounts  ·  Admin →
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  13. Tamaño ocupado en GB

    Debe estar mostrado específicamente el uso de cada servicio de PROTON por el usuario. Tengo ocupados 2.81 GB y no sé realmente qué ocupa el espacio total. Mail ocupa menos de 100 MB y Drive ocupa cerca de 2,8 GB, pero no se sabe específicamente qué ocupa cada cual.

    1 vote
    0 comments  ·  Accounts  ·  Admin →
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  14. Updating the storage capacity of an email accoun / Mise a jour de la capacité de stockage d'un compte mail

    Bonjour j'ai la version gratuite de protonmail et je devrais avoir droit a la capacité de stockage d'1giga octet or la mise à jour n'a jamais été faite pour mon compte qui ne m'offre que la capacité de stockage de 500 mo pourriez-vous mettre à jour la capacité de stockage de ma boîte mail?

    3 votes
    0 comments  ·  Accounts  ·  Admin →
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  15. Advanced Securitiy Logs

    I want an advanced version of the current "Security Logs".
    This is different from the "Enable advanced logs" option.

    What I want to see in this log is (by column order):

    • UTC/My location based time and date that follows the ISO 8601 format
    • IP Address (Also an indication of if the IP is home/VPN/ProtonVPN/Tor/Proxy, etc.)
    • Country/City name
    • App Name (With detailed info. Web version should specify the device OS and browser type. Android and iOS version should also specify the version and etc.)
    • App Version
    • A detailed version of the event
    • Filter result

    This log system should also have features…

    17 votes
    1 comment  ·  Accounts  ·  Admin →
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  16. loggin account

    Hey, when I'm at work, I prefer not to enter my password and username every time I log in, and I also don't want the browsers to remember that information. Since my company has control over my computer, it would be really convenient for everyone, including myself, to have a QR code login feature on the web that can be scanned from a phone app, similar to what Binance offers. It's a simple and more secure method. I hope this feature becomes available soon! Goodbye.

    16 votes
    2 comments  ·  Accounts  ·  Admin →
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  17. I would love to be able to visually SEE my passwords in my proton applications. I noticed on a few that there is no way to verify my typing.

    I would love to be able to visually SEE my passwords in my proton applications. I noticed on a few that there is no way to verify my typing.

    Somehow my other proton application accounts passwords are not the same as in this forum and I was trying to make all the same and have issues I cannot see.

    1 vote
    0 comments  ·  Accounts  ·  Admin →
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  18. Check when older addresses were last used (+3m, +6m, +2yrs, etc.)

    I would like to know at any given time when older addresses I have were last used (without having to manually log this info).

    This would be very helpful so that I can delete addresses that seem to have no further usefulness and then I have more freedom to create other addresses.

    What do you think?

    1 vote
    1 comment  ·  Accounts  ·  Admin →
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  19. Setting up access for addresses that are in the main Proton family account

    Hello, everyone! I bought a proton family, it would be great if I could configure access settings for the email addresses in my account, such as whether or not I need a VPN disk size etc.

    Now it looks like this, either all addresses that are in the main admin account have the same access level and the same password, or I have to create a separate account and configure it separately, which for example if you use your own domain name tied to Proton - not very convenient, because it can be tied to only one account.

    It would…

    1 vote
    0 comments  ·  Accounts  ·  Admin →
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  20. log out from all device / more.

    So, there is somebody accessing my account, i cant log it out from his/her device, so add this fiture to make it more ezy to control

    5 votes
    0 comments  ·  Accounts  ·  Admin →
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