510 results found

1. Set a default sender alias per contact

   Summary: Let each contact carry a preferred "send from" alias, so new emails to that contact automatically use the right alias instead of your single account-wide default.

   The problem:
   If you have many aliases, say one for work, one for personal, and separate ones per service, you can only set one account-wide default sender. Every new message uses that default until you manually change it. With 20+ aliases, it is very easy to forget, which means accidentally emailing a work contact from your personal alias (or vice versa). The mistake is silent and only obvious after you have hit send.

   The solution:
   A per-contact default sender alias. This does not change how aliases work anywhere else. It just auto-selects the correct alias when you start a new email to a contact who has one set.

   How it could work:
   - Add a field to each contact's details, e.g. "Send from", with a dropdown of your existing aliases.
   - When you compose a new message to that contact, the From field is pre-filled with their assigned alias instead of the account default.
   - Contacts with no alias set simply fall back to the current account-wide default, so nothing changes for existing users who do not need this.
   - You can still override the From field per message at any time. This only changes the starting value.

   Why it matters:
   It removes the risk of sending from the wrong alias by making the correct one the default for each relationship, rather than relying on the user to remember to switch every time.

   Summary: Let each contact carry a preferred "send from" alias, so new emails to that contact automatically use the right alias instead of your single account-wide default.

   The problem:
   If you have many aliases, say one for work, one for personal, and separate ones per service, you can only set one account-wide default sender. Every new message uses that default until you manually change it. With 20+ aliases, it is very easy to forget, which means accidentally emailing a work contact from your personal alias (or vice versa). The mistake is silent and only obvious after you have hit send.

   … more

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2. Better importation/linking with Gmail with Proton Mail

   First off, I LOVE the new ability to link your gmail account. This is extremely helpful, and removes 90% of my reliability with Gmail as it's all available with Proton Mail.

   However, organization is needed for a couple different reasons.

   1) Spam/Promotion
   Gmail gives you HUNDREDS of emails into a quick "Promotions" area. All of this goes unfiltered upon linking with Proton, and floods your entire Proton Inbox.
   For emails listed under "Promotion" tab in gmail (as well as other misc areas such as Spam), it should be filtered into some type of Subfolder and/or ignored.

   I think the easiest way to do this is by asking simple questions upon linking the account.

   "Would you like to include your Promotions folder? Y/N" - If you select no, the emails listed under the promotion tab won't be listed into your Proton Inbox, however all incoming mail from the Promotions Filter will still show up in the inbox.

   That, or simply create a subfolder in Proton automatically titled "Gmail Promotions", and have the imported emails from such a tab go into there instead. This folder could go under the already existing folders feature, and can even be limited to Proton Subscribers.

   First off, I LOVE the new ability to link your gmail account. This is extremely helpful, and removes 90% of my reliability with Gmail as it's all available with Proton Mail.

   However, organization is needed for a couple different reasons.

   1) Spam/Promotion
   Gmail gives you HUNDREDS of emails into a quick "Promotions" area. All of this goes unfiltered upon linking with Proton, and floods your entire Proton Inbox.
   For emails listed under "Promotion" tab in gmail (as well as other misc areas such as Spam), it should be filtered into some type of Subfolder and/or ignored.

   I think the easiest… more

   4 votes

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3. Subject: "No Warranty" and "Not Responsible for Accuracy" — The Loophole That Voids Every Promise

   Hi Proton Team,

   There is a section in Proton's agreements that most users will never read, but it fundamentally undermines everything they were sold on:

   "No warranty." "Not responsible for accuracy."

   These clauses mean that every promise Proton makes — about protecting your data, about encryption, about open source, about features working — comes with a legal escape hatch. If something goes wrong, if a feature doesn't work, if accuracy fails, the company has already protected itself. The user has no recourse.

   The Playbook This isn't unique to Proton. It's standard corporate practice. But Proton isn't supposed to be standard. Here's how the pattern works:

   Make bold claims in marketing. "All apps open source." "Privacy for everyone." "Personalize your AI." These are the promises that convince people to sign up and pay.
   
   Neutralize those claims in the agreement. "No warranty." "Not responsible for accuracy." These are the legal erasers that make the promises unenforceable.
   
   When called out, reword — don't fix. The loophole stays. It just gets harder to find. Spread it across multiple documents. Use plain language that sounds friendly but still means the same thing. The words shift; the protection for the corporation does not.
   
   Call it "normal business." Because it is. Every company does this. But Proton is not every company — or at least, that's what the marketing says.
   

   Plain Language as a Weapon Here's what makes this especially insidious: the same "plain language" that is supposed to empower users is used to disarm them.

   On the marketing side, "open source" means freedom and transparency. On the legal side, it means whatever the corporation needs it to mean. On the marketing side, "personalization" means the AI adapts to you. On the legal side, "no warranty" means it doesn't have to.

   The words are the same. The meaning shifts depending on which side of the screen you're on.

   And when the company decides the meaning needs to shift again? They change the terms. On the fly. Without asking. Because the agreement already gave them that right.

   The Question for Proton If Proton truly believes it is different from Big Tech, then why does it use the exact same legal architecture as Big Tech?

   The same "no warranty" clauses.
   The same "not responsible for accuracy" disclaimers.
   The same right to change terms unilaterally.
   The same pattern of bold promises neutralized by fine print.
   

   Proton didn't invent this playbook. But Proton chose to use it. And while using it, Proton also chose to criticize Apple for doing the same thing.

   The Ask I'm not asking Proton to eliminate all legal protections. I understand why they exist. I'm asking Proton to acknowledge the contradiction:

   You cannot claim to be fundamentally different while using the exact same legal framework as the companies you criticize. Either the promises mean something — and are backed by more than marketing — or they don't. And if they don't, say that clearly. Upfront. On the homepage. Not buried in section 14 of a document no one reads.

   Trust isn't built by what you promise in bold text. It's built by what you're willing to stand behind when things go wrong.

   Right now, the agreements say Proton stands behind nothing. That should concern Proton more than it concerns its users.

   — Art3UWGCH

   Hi Proton Team,

   There is a section in Proton's agreements that most users will never read, but it fundamentally undermines everything they were sold on:

   "No warranty." "Not responsible for accuracy."

   These clauses mean that every promise Proton makes — about protecting your data, about encryption, about open source, about features working — comes with a legal escape hatch. If something goes wrong, if a feature doesn't work, if accuracy fails, the company has already protected itself. The user has no recourse.

   The Playbook This isn't unique to Proton. It's standard corporate practice. But Proton isn't supposed to be standard.… more

   5 votes

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4. Proton Sheets: Allow selecting which column is used as sorting key

   When you select a range in Proton Sheets, and go "sort A->Z", it always sorts based on leftmost column in the selected range. But sometimes the column I want to use as my "A->Z", and have the rest of the selected range sorted by, is not, in fact, the leftmost column. Please add a functionality to choose the column to act as a sort key.

   5 votes

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5. Reactivate Proton's Mastodon account!

   What a shame deactivating Proton's Mastodon account without any announcement, but only a change on the account's description!

   71 votes

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6. Special deals : Enable annual plan to be paid monthly with an engagement

   Today, Proton offers very often special deals for annual plan.
   Treasury-wise, it does not allow persons on a budget to upgrade to a special deal.
   If the annual plan could have an option to offer a monthly payment plan (with an engagement to pay for the year/2 year), it would for sure drive more users to the bigger plans available.

   2 votes

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7. E-mail drag and drop folder expansion

   When dragging the e-mail to a nested folder when its parent is collapsed, we need to expand that folder first, then drag. It would be great if the folder would automatically expand while holding the e-mail and hovering above it for 250-500ms.

   5 votes

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8. Restore Functional PDF Download via Print in Proton Drive

   Until recently, Proton Drive allowed users to download files as PDFs using the Print → Save as PDF feature, which worked flawlessly. However, a few days ago, this functionality broke: the page formatting is now incorrect, and the generated PDFs are unusable. This is clearly a regression caused by a recent change.

   I reported this issue to Proton support (request #4947856) as a paying user. The response was unsatisfactory:

   I received a generic "we’ll fix it eventually" reply, followed by an immediate request to rate the support.

   When I pointed out that the issue wasn’t even reviewed, the support representative suggested I download the file as a PDF - the exact action I reported as broken. This demonstrates a troubling lack of familiarity with the product they are supposed to support.

   This is not a feature request - it’s a request to fix a broken, previously working functionality. Please prioritize restoring the correct PDF download behavior, as it is essential for many users

   Until recently, Proton Drive allowed users to download files as PDFs using the Print → Save as PDF feature, which worked flawlessly. However, a few days ago, this functionality broke: the page formatting is now incorrect, and the generated PDFs are unusable. This is clearly a regression caused by a recent change.

   I reported this issue to Proton support (request #4947856) as a paying user. The response was unsatisfactory:

   I received a generic "we’ll fix it eventually" reply, followed by an immediate request to rate the support.

   When I pointed out that the issue wasn’t even reviewed, the support representative… more

   2 votes

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9. A Smarter Privacy Experience for Emergency Local services

   Emergency local services often need to respond to customers quickly. Whether it is an emergency plumber, electrician, locksmith, HVAC technician, or another local service provider, communication can involve important customer details, addresses, appointment information, and service requests.

   I think Proton could become even more useful for these businesses by introducing features focused on fast and secure communication. Better organization for urgent emails, customizable business inboxes, stronger spam protection, and simple tools for managing customer conversations could make a big difference.

   For emergency service providers, privacy and speed are both important. A secure email platform that helps businesses quickly find, organize, and respond to customer requests would be a valuable improvement.

   It would be great to see Proton explore more privacy-focused features designed around the needs of small and local service businesses.

   Emergency local services often need to respond to customers quickly. Whether it is an emergency plumber, electrician, locksmith, HVAC technician, or another local service provider, communication can involve important customer details, addresses, appointment information, and service requests.

   I think Proton could become even more useful for these businesses by introducing features focused on fast and secure communication. Better organization for urgent emails, customizable business inboxes, stronger spam protection, and simple tools for managing customer conversations could make a big difference.

   For emergency service providers, privacy and speed are both important. A secure email platform that helps businesses quickly find, organize,… more

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10. Acknowledgment of Receipt

    Please set up the read receipt feature on the mobile version of Proton Mail as well.

    2 votes

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11. Share audio when screen sharing in Meet

    It would be really useful to be able to share audio when screen sharing in proton meet. I do trainings and sometimes have brief video clips in my slide decks.

    6 votes

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12. Multiple dates in contacts

    At the moment you can only at one date (e.g. birthday) to a contact. I would like to be able to add multiple dates to a contact. For instance anniversaries, d.o.b's, etc...

    10 votes

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13. Display calendar import failures in English, not machine language

    When importing a .ICS file to Proton Calendar, some calendar entries will not successfully import. The user can view the errors, which are displayed in machine language (i.e. the numerical ID for the calendar entry) instead of the name of the calendar entry (i.e. "Steve S's Anniversary"). Therefore, without significant effort, it's not possible to know which calendar entries did not successfully import to Proton Calendar.

    4 votes

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14. More a question

    Is there a good chance that the new Euro-office is to be integrated in the proton ecosystem? It would be great and if all proton features work together you would have a great workspace.

    3 votes

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15. Duplicate attachment detection for PDFs and all file types....

    Proton Mail detects duplicate image attachments but does not detect duplicate PDFs or other document types. When attaching 30-50 files, it's easy to accidentally add the same file multiple times with no warning. Additionally, the attachment tray at the bottom of the compose window is too small to effectively manage large numbers of attachments — making it difficult to identify and remove duplicates after the fact.

    Requested improvements:

    Extend duplicate detection to all file types (not just images)
    Make the attachment tray resizable or scrollable for large attachment counts
    

    2 votes

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16. Sheets bug with font assignment

    There seems to be a bug in sheets with assigning a font. My scenario:
    - Everything starts on the default font. I then assign Font #2 to Row 1.
    - Now I want to assign Font #2 to an entire column. I select Column A, and Font #2 is shown in the font selection box.
    - I go into that font selection dropdown, and re-select Font #2.
    - Nothing changes; A1 is still Font #2, while A2:A1000 are still the default font.

    2 votes

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17. Turn desktop notifications for all new emails

    Can we have a toggle to turn off desktop notifications for all new emails, please? Currently notifications for new emails arriving in my inbox is on by default and I haven't found a way to turn these notifications off, other than blocking all notifications from proton.me, and I don't want to do that. I just don't want a desktop notification (or anywhere else) each time I receive an email.

    4 votes

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18. How about windows kinda view on proton pass for the notes?

    I would like to suggest a view that makes it possible to see every note under proton pass as little icons/windows/I don't know how to describe it but I think you get my point, like being able to see sneak peaks of what every note contains and like little squares like we can do for photos let's say (and how it works last time I checked on google keep notes for example) :))

    3 votes

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19. Update Mac OS Proton Mail app Please

    Please allow paid users to have up to 2 free email accounts added to proton mail app on Mac.

    It's allowed on ios app, but the macos app is useless to me without the other 2 free accounts. So I won't be using it.

    Totally happy with Proton in every way except this issue. Please consider revising!!!

    2 votes

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20. Simpler log-in to Proton services with QR code

    I like being able to log-in on proton services on a browser using a QR code scanned on my phone by the mail app. It doesn't require entering my password and going through 2FA each time.

    However, it is seen as a recovery method at the moment, and thus hidden behind multiple menus (on the browser and on the Android mail app).

    Is there a reason to not have this method as a standard way of log-in, with the feature available in the higher level menus? It would be even more convenient to have it as a quick action on the mail app for example.

    I like being able to log-in on proton services on a browser using a QR code scanned on my phone by the mail app. It doesn't require entering my password and going through 2FA each time.

    However, it is seen as a recovery method at the moment, and thus hidden behind multiple menus (on the browser and on the Android mail app).

    Is there a reason to not have this method as a standard way of log-in, with the feature available in the higher level menus? It would be even more convenient to have it as a quick action on… more

    4 votes

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