Chris
My feedback
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165 votes
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71 votesChris
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39 votesChris
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An error occurred while saving the comment Chris
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Lumos subscription management is a total mess. It beats me how you can so fail at selling a service people actually want to buy.
- Cannot subscribe monthly/yearly while having VPN as yearly subscription and have to subscribe through Google
- Cannot switch from monthly to yearly payment while having an active subscription
- When subscription expires, my chats should in theory be kept for another 7 days, but when I switched to yearly the day after, all project chats got deleted
- Customer support does not respond at all -
14 votes
An error occurred while saving the comment Chris
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I've prompted Lumo to give me short answers, 200 words or less. While the answers aren't bad in themselves, they tend to be almost twice as long.
Chris
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20 votesChris
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92 votesChris
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121 votesChris
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2 votesChris
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18 votesChris
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7 votesChris
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3 votesChris
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9 votes
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A project should be a container for a) a description what should be achieved and how, b) multiple files and folders with project materials, and c) multiple chats with different custom lumos to achieve the goal.
E.g. to create a proposal for a client, it may be necessary to work on a text, presentation and spreadsheet at the same time with separate custom lumos.
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6 votesChris
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4 votesChris
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3 votesChris
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26 votesChris
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73 votesChris
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159 votesChris
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One more vote for time awareness. Lumo doesn' realize our last dialog step was five minutes ago, and it consequently asks for things that cannot have happened in between.