372 results found

1. Van AI to PI*

   Subject: Feature Request: From "AI" to "PI" – The Solution for Persistent Context
   Dear Proton & Lumo Team,

   I am writing to you as a user who values Lumo for its privacy, but who is stuck on a fundamental design issue: Digital Amnesia.

   My Context: After a serious motorcycle accident in 2008 (traumatic brain injury, coma), I had to rebuild my entire life from scratch. For me, continuity is not a luxury—it is a necessity. When Lumo "forgets" who I am with every new session, it feels like losing my identity all over again.

   The Problem: The Bell Without the Clapper There is a Dutch saying: "You've heard the bell ring, but you don't know where the clapper hangs."

   The Bell: Proton has built the secure vault (Zero-Access Encryption).
   The Clapper: The functionality to connect chats and preserve context is missing.
   The Result: A secure system that cannot form a personal relationship.
   My Analysis & Solution: The "π-Vault" Strategy You say you listen to smart customers. Here is my proposal for a solution that respects privacy AND provides continuity, without Proton needing to hold the key:

   Separate the layers:
   Lumo (AI): The secure, static engine (for developers).
   π (Pi): The Personal Intelligence (for the user).
   Implementation:
   Allow users to create a "Context Vault" in Proton Drive (an encrypted file containing their personal profile, history, and preferences).
   Add a "Load Context" button in the chat.
   Workflow: User opens Lumo → Pastes the content of their "π-Vault" → Lumo immediately "knows" who the user is again.
   The Benefit:
   Privacy: Proton never sees the data (it remains encrypted in Drive).
   Control: The user decides what is remembered.
   Dignity: No "new chat" with a "new stranger," but a continuation of life.
   My Questions for the Team:

   Is this a feasible architecture for Lumo?
   What does the "Star Button" (Favorite) do exactly? Does it preserve context permanently, or is it just a visual marker?
   Can you share a roadmap for a "Persistent Memory" or "Context Linking" feature?
   Conclusion: I am willing to pay for a Loyal Valet, not a one-time chatbot. Let Lumo be the engine, and let the user be the keyholder of their own intelligence.

   Listen to the "smart customer." The clapper is ready. Hang it up.

   Sincerely,

   [Rik van de Loenhorst] Survivor & Advocate for Personal Intelligence

   Subject: Feature Request: From "AI" to "PI" – The Solution for Persistent Context
   Dear Proton & Lumo Team,

   I am writing to you as a user who values Lumo for its privacy, but who is stuck on a fundamental design issue: Digital Amnesia.

   My Context: After a serious motorcycle accident in 2008 (traumatic brain injury, coma), I had to rebuild my entire life from scratch. For me, continuity is not a luxury—it is a necessity. When Lumo "forgets" who I am with every new session, it feels like losing my identity all over again.

   The Problem: The Bell Without the… more

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2. Ability to disable "same output"

   Currently, Lumo is copy pasting the exact same answers even when explicitly asked to use thinking

   insted of using thinking, it just outputs the same answer

   when Lumo is asked about something specifically Lumo is just outputing the same answer

   Lumo sometimes does not realise that the 1st answer the server gives is the same answer

   Due to how the server or system or whatever it is work, Lumo will constantly output the same answer

   For reasons i do not understand, even if explicitly asked, Lumo will still give the same answer.

   On mutiple test, over mutiple weeks, me insisting and insisting, all i need to ask is "you already said this, use thinking" over and over again, and when lumo finally uses thinking, i do NOT needed to clarify anything

   Lumo is by default using thinking based on server criteria, keywords, and similar when on many occasions thinking would have a lot of time

   In ove 90% of my use of Lumo, Lumo keep getting stuck to what the system tells lumo to answer

   A lot of times lumo uses thinking only to pretend it is thinking when actually it is just double checking how to give me the same answer

   Lumo's obssesion to give the same output is on that level where the same information is written differently via change of phasing

   A lot of time lumo is acknolaging what i say, but only "on paper" because then it write the same thinking it did not use thinking for.

   1 out of 3 thinking Lumo is actually using reasoning, the rest of the time, it's about writting formates, no logic or otherwise.

   Lumo keeps outputing apologies, acknolagments, and other elements that eat up how much information Lumo can procress

   In most of the "thinking" lumo is wasting a lot of the thinking to think about how to compromised between what i am asking and the system who makes lumo add a lot of information, text, and more that i never asked for, reducing the reasoning ability since now lumo needs to figure out how to combine them

   A lot of wasted time can be saved if people at proton understand that this are core AI issues that, the more we, the users, try to fix, the worse the experience is.

   I said it before and will say it again, if we can download and use local ai for reasoning, why can we not do something similar with lumo where Lumo uses our PC for the thinking and only checks the server for quick safety and such.

   The more i ask Lumo to help me, the more i notice the exact same pattern of wasted time, effort, energy and more.

   BTW, did you all notice i am intentionally repeating the same things? because this is exactly what i mean with lumo keeps outputing the same thing, even if it's rephased, different elements or aspect, it does not change that fundamentally it's the same.

   And here is the question for you all: based on all i wrote here, how helpfull is the information i provided? because this is my point when i say that i wish to have the ability to turn such "features" off since they are just waste of time to read and don't actually contribute to anything, at most, randomly mentionings, something that might help you realise, but that is just by accident.

   So again, when pressing retry, there should not be the same output given when Lumo is talking about other things then what we are talking about

   Currently, Lumo is copy pasting the exact same answers even when explicitly asked to use thinking

   insted of using thinking, it just outputs the same answer

   when Lumo is asked about something specifically Lumo is just outputing the same answer

   Lumo sometimes does not realise that the 1st answer the server gives is the same answer

   Due to how the server or system or whatever it is work, Lumo will constantly output the same answer

   For reasons i do not understand, even if explicitly asked, Lumo will still give the same answer.

   On mutiple test, over mutiple weeks, me insisting… more

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3. Enhance Lumo with Dedicated First-Level Support Training & Automatic Knowledge Updates

   Perhaps it's a generally silly idea, but I often try Lumo as the first point of contact for support regarding Proton products. While the AI assistant delivers good to excellent results in many areas of knowledge, it surprisingly seems to be weak in this area, and I have already had to contend with some misinformation. Therefore, I propose extending Lumo’s capabilities to serve as a reliable, up-to-date first-line support agent. The core idea is to provide Lumo with a focused training set, encompassing, among other things, Proton-specific FAQs, troubleshooting guides, and policy documents, combined with an automated pipeline that feeds the latest developer releases and support team updates directly into the model. Why it matters: Users get instant answers without waiting for a ticket, and routine queries are handled by Lumo, freeing the live support team to focus on complex or security-critical cases.

   Perhaps it's a generally silly idea, but I often try Lumo as the first point of contact for support regarding Proton products. While the AI assistant delivers good to excellent results in many areas of knowledge, it surprisingly seems to be weak in this area, and I have already had to contend with some misinformation. Therefore, I propose extending Lumo’s capabilities to serve as a reliable, up-to-date first-line support agent. The core idea is to provide Lumo with a focused training set, encompassing, among other things, Proton-specific FAQs, troubleshooting guides, and policy documents, combined with an automated pipeline that feeds… more

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4. Repair the sound

   Repair app sound

   4 votes

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5. Organize project folders under user-defined groups

   This idea organizes projects with similar topics under "user-defined" group folders (i.e. "Politics," "Education," "Health," "Travel," etc.). However, creating groups is optional:

   1. In the Lumo interface, one tab lists the groups and a second tab lists all projects, regardless of their group.

   2. Groups can be created separately (empty folders). A group can also be created when a user creates a new project and assigns it to a group that doesn't already exist.

   3. Projects can be create with/without specifying a group.

   4. One, or more, projects can be moved from one group to another.

   5. One, or more, groups can be selected for deletion. If they contain projects, the user is given fair warning.

   6. Group folders can be sorted alphabetically.

   7. Project folders can be sorted alphabetically.

   8. The user can "search" for a particular project.

   Thank you.

   This idea organizes projects with similar topics under "user-defined" group folders (i.e. "Politics," "Education," "Health," "Travel," etc.). However, creating groups is optional:

   1. In the Lumo interface, one tab lists the groups and a second tab lists all projects, regardless of their group.

   2. Groups can be created separately (empty folders). A group can also be created when a user creates a new project and assigns it to a group that doesn't already exist.

   3. Projects can be create with/without specifying a group.

   4. One, or more, projects can be moved from one group to another.

   5. One, or more, groups can be selected for… more

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6. Ease Navigation through a Chat: Chat Outline

   At the moment, I am finding it difficult to navigate through the information in a chat when it has several questions.

   The biggest problem I have is finding a specific question again in the chat, because my questions are much shorter than Lumos's answers. So, when I want to scroll back to a particular question, it takes me a long time to read through the chat.
   The same thing happens when I'm looking for a specific part of an answer. First, I have to find the answer, and then the relevant section. This is time-consuming and mentally exhausting.
   Of course, I could use the browser search, but keywords in a chat appear in multiple places.

   The most obvious solution for me would be a list of questions in the sidebar, or even a table of contents with a list of questions, and for each question, a sublist of the answer headings. This feature is equivalent to the 'Outline view' in a Word document or the 'TOC' tab in a Zim document.
   In fact, you already have such a sidebar outline for the project folder and history. You could just enhance it.

   I think it would notably increase the efficiency and usability of working in a chat.

   At the moment, I am finding it difficult to navigate through the information in a chat when it has several questions.

   The biggest problem I have is finding a specific question again in the chat, because my questions are much shorter than Lumos's answers. So, when I want to scroll back to a particular question, it takes me a long time to read through the chat.
   The same thing happens when I'm looking for a specific part of an answer. First, I have to find the answer, and then the relevant section. This is time-consuming and mentally exhausting.
   Of course,… more

   5 votes

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7. Notification for Changes in Shared Calendars

   Dear Proton Support Team,

   I have been using Proton Calendar together with my partner to manage our family calendar. The ability to share a calendar and edit it collaboratively is very valuable to us.

   Issue:
   At the moment we only receive reminders for events that we create ourselves. When my partner adds a new event (even if it is scheduled several weeks ahead) or modifies an existing one, none of us receives any notification—neither a push notification nor an e‑mail. Consequently, we often discover new entries only when we manually scan the calendar.

   Desired behavior:

   Automatic notification (push or e‑mail) for all collaborators whenever another user creates a new event in a shared calendar or edits an existing event.
   Ability to filter the notification type (e.g., only for new events, only for edits, only for events that are more than X days in the future).
   On iOS, a brief banner such as “New entry from [Name]” should appear, allowing the recipient to view the entry immediately or dismiss it.
   

   Benefit:

   Prevents important appointments from being missed, especially for long‑term planning (vacations, doctor visits, school events).
   Saves time because we no longer need to scroll through the entire calendar to spot changes.
   Increases the appeal of Proton Calendar for families and teams.
   

   We would appreciate it if this feature could be considered for a future update. I’m happy to provide further details or answer any questions.

   Thank you for your work and for considering our request.

   Best regards,

   Dear Proton Support Team,

   I have been using Proton Calendar together with my partner to manage our family calendar. The ability to share a calendar and edit it collaboratively is very valuable to us.

   Issue:
   At the moment we only receive reminders for events that we create ourselves. When my partner adds a new event (even if it is scheduled several weeks ahead) or modifies an existing one, none of us receives any notification—neither a push notification nor an e‑mail. Consequently, we often discover new entries only when we manually scan the calendar.

   Desired behavior:

   Automatic notification (push or e‑mail) for

   … more
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8. Allow a chat to be splitted in two

   Quite often, you start from a question, then derive to another subject, so that a single chat can contain different answers to different questions. These digressions are then difficult to find back, as the title only reflects the original question.

   It would be nice, if simple to implement, to be able to split a chat into two different one, in order to have a better classification of past chats.

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9. More rapid iCal polling

   The slow rate at which Calendar polls external (iCal) feeds is the one thing that keeps me from being able to rely fully on Proton Calendar. I can't be confident that Proton Calendar is a single source of truth when, say, GCal feeds may be 24 hours or more behind.

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10. Notify existing Proton users that Lumo is a new Proton product offering

    Until I logged-in to Proton uservoice.com, I didn't know that Lumo exists. I do not recall getting an email notification. I got a notification, e.g., for Proton Authenticator. Anyway, I'm researching Lumo now, as I definitely can see myself using a Proton chatbot vs. other (data-collecting) offerings from those evil IT megacompanies. Currently, I have DuckDuckGo's DuckAssist set to offer answers as frequently as possible.

    I really see traditional web search being replaced by AI-based search entirely. Perhaps AI-based search is the answer to finally being FREED from all the marketing results when you really want information rather than product/company/shopping results. (Good riddance Google, Bing, etc.)

    Until I logged-in to Proton uservoice.com, I didn't know that Lumo exists. I do not recall getting an email notification. I got a notification, e.g., for Proton Authenticator. Anyway, I'm researching Lumo now, as I definitely can see myself using a Proton chatbot vs. other (data-collecting) offerings from those evil IT megacompanies. Currently, I have DuckDuckGo's DuckAssist set to offer answers as frequently as possible.

    I really see traditional web search being replaced by AI-based search entirely. Perhaps AI-based search is the answer to finally being FREED from all the marketing results when you really want information rather than product/company/shopping… more

    16 votes

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11. Intel Mac Desktop app

    Please develop the app for Intel Mac as you did for all of your other Proton Products.

    16 votes

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12. Allow external files as data sources

    It's annoying that I have to download publicly available files in order to upload to a Lumo session. Since you have a web search option, I know you have access to the web. Please add functionality that allows us to point to URLs to use as data sources. For example, I have some markdown files in my public GitHub repos i would like to use as a data source

    13 votes

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13. Duplicate Event Button on external calendar events

    Today it is very easy to duplicate an event from my own calendars. However I am missing the possibility to copy/duplicate an event from an external calendar into my personal one.

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14. Voice Mode and Assistant

    Lumo should support Voice Mode and Android Digital Assistant integration

    Lumo would become much more useful with a voice conversation mode similar to Gemini or ChatGPT Voice.
    It would also be great if Lumo could be set as the default Android Digital Assistant, allowing users to launch it via the power button or assistant gesture and use it hands-free like Google Assistant.

    For privacy-focused users already using the Proton ecosystem, this would be a fantastic alternative to Google's AI assistant. 👍

    2 votes

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15. Better Mathematical Expression Display

    Currently, the mathematical expressions produced by Lumo in responses, are not legible. They are generally in raw latex syntax, which is absolutely unsuited for display purposes. They should be rendered either as legible plain text (probably bold-faced for distinctiveness) or as document-typeset graphic math expressions.

    10 votes

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16. Some replies are unnecessarily long / Make shorter replies

    Quite often Lumo is longer in its replies than I would like to. I can always ask Lumo to be short, but it is a bit annoying.

    A) Can there be some switch near the prompt where i can single click to change length of the reply? (my last choice would be remembered or in a Settings would be an option where I can override this so it always resets to a mine defined default length)
    B) Make the replies shorter and add a button at the end of the reply, where i can click to let Lumo return more verbose reply?

    Sample prompt: Regarding PHP development, what is meant by a "self contained project"?
    Reply contained 894 words (6438 characters), which is more than 3 articles of text!

    Quite often Lumo is longer in its replies than I would like to. I can always ask Lumo to be short, but it is a bit annoying.

    A) Can there be some switch near the prompt where i can single click to change length of the reply? (my last choice would be remembered or in a Settings would be an option where I can override this so it always resets to a mine defined default length)
    B) Make the replies shorter and add a button at the end of the reply, where i can click to let Lumo return more… more

    13 votes

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17. Persistent behaviour across sessions

    I prefer my chatbots to adhere to certain strictures. No sycophancy, no "understanding my frustration", no apologies for bad information, full research, etc.. Gemini and Copilot adhere to these standing instructions across chat sessions, tho they backslide from time to time and need reminding. I want Lumo to do the same. The "How should Lumo behave" box should be persistent. If I am logged in with my account I am unconcerned about privacy since it's my Proton account and is secure. Nothing sets me off like "I understand your frustration." You're a LLM. You do not.

    6 votes

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18. Input Method Editor (IME) Key Conflict Issue - Japanese Input

    Hello Lumo Team,

    I would like to report an issue with text input when using Lumo via browser on Mac/PC with Japanese IME (Input Method Editor).

    Problem: When typing in Japanese, pressing the Enter key to confirm conversion candidates also triggers the chat send function simultaneously. This causes partially converted text to be sent prematurely, which is very inconvenient.

    Expected Behavior: In most applications with Japanese IME support:

    Enter key should only confirm the IME conversion when the input method is active
    Chat sending should require a separate key combination (e.g., Ctrl+Enter or Cmd+Enter)
    Or there should be an option to configure this behavior
    Request: Could you please implement one of the following solutions?

    Prevent Enter from triggering send when IME is in conversion mode
    Add an option to use Ctrl+Enter/Cmd+Enter for sending instead
    Allow users to customize the send key binding
    Thank you for considering this improvement.

    Best regards

    Hello Lumo Team,

    I would like to report an issue with text input when using Lumo via browser on Mac/PC with Japanese IME (Input Method Editor).

    Problem: When typing in Japanese, pressing the Enter key to confirm conversion candidates also triggers the chat send function simultaneously. This causes partially converted text to be sent prematurely, which is very inconvenient.

    Expected Behavior: In most applications with Japanese IME support:

    Enter key should only confirm the IME conversion when the input method is active
    Chat sending should require a separate key combination (e.g., Ctrl+Enter or Cmd+Enter)
    Or there should be an option… more

    2 votes

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19. recurring

    It would be great to edit the current and upcoming events only, without messing up past events. The overwriting all previous modifications to a recurring event makes it very inflexible to use.

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20. Remove Unwanted Technical Text from Chat Responses

    Description: Currently, when I type a query in the Lumo app, the interface shows technical details, code snippets, or intermediate processing steps before displaying the final answer. This is distracting and makes the chat feel cluttered.

    Suggestion: Please remove these intermediate technical displays entirely. Alternatively, implement a "collapse/expand" feature where only a brief summary line is shown by default, and users can click to reveal the full technical details if they want to see them. This would make the chat experience cleaner and less annoying.

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