400 results found

1. Linux supported equally

   Linux is very popular among privacy concerned users, who make up a large chunk of Proton's userbase. However, Proton fails to provide any solid Linux apps and frequently leaves them unmaintained or released years after the initial product launch. Proton should make Linux a first-class platform, with proper support from day one.

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2. Proton Unlimited – A growing gap in the ecosystem?

   Might I suggest a closer alignment between Proton Meet and Proton Unlimited?

   While one appreciates the realities of resource constraints, the current approach—where an already top-tier plan effectively becomes “upgradeable” (as seen with Meet and Lumo)—undermines the original concept of Unlimited. It begins to feel less like a complete offering and more like a base layer for subsequent add-ons.

   If this direction is necessary, a clearer restructuring would be preferable: either introduce a new, higher-tier plan, or reconsider the scope and pricing of the existing ones. As it stands, what was once the definitive individual tier now feels somewhat diluted.

   As a result, I find myself defaulting to Signal and Google (with local encryption) for everyday use, and reconsidering the long-term value of the subscription.

   Might I suggest a closer alignment between Proton Meet and Proton Unlimited?

   While one appreciates the realities of resource constraints, the current approach—where an already top-tier plan effectively becomes “upgradeable” (as seen with Meet and Lumo)—undermines the original concept of Unlimited. It begins to feel less like a complete offering and more like a base layer for subsequent add-ons.

   If this direction is necessary, a clearer restructuring would be preferable: either introduce a new, higher-tier plan, or reconsider the scope and pricing of the existing ones. As it stands, what was once the definitive individual tier now feels somewhat diluted.

   … more

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3. Warn when too many recipients, and be able to select/copy/remove all

   I am trying to send news to my family and friends. I thought having the paid plan would allow me to avoid GMail and send the mail to everybody (150 emails approx). But I can't.
   What is even more frustrating:
   - there is no warning when we are close/reach the limit
   - there is no message saying "you are trying to send to 104 people, the limit is 100", just a general message
   - there is no way (AFAIK) to remove all BCC recipients directly, I need to remove them one by one
   - there is no way to select-all for copy-pasting in notepad++ (so I know get the entered emails, figure out the count, and remove the ones after 100)
   Thank you if you could improve that.

   I am trying to send news to my family and friends. I thought having the paid plan would allow me to avoid GMail and send the mail to everybody (150 emails approx). But I can't.
   What is even more frustrating:
   - there is no warning when we are close/reach the limit
   - there is no message saying "you are trying to send to 104 people, the limit is 100", just a general message
   - there is no way (AFAIK) to remove all BCC recipients directly, I need to remove them one by one
   - there is no way to select-all… more

   4 votes

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4. Evaluate closely the risks to Proton and users even in Switzerland.

   Somewhat different from most topics here: I want to suggest a bit of caution with the frequent use of "Swiss - based" and the like as a sort of guarantor of privacy; elsewhere on Proton's website (the business part iirc) it even states it is thus beyond the surveillance powers of the U.S. and co. This is simply not true. Indeed, Switzerland IS MUCH BETTER about privacy and laws than the U.S., however like ALL states, they are composed of the weakest links in security: humans.

   I am not suggesting Proton move out of Switzerland at all. But, the state there is not impervious to external pressure and I hope Proton has contingency plans if their facilities or personnel are meddled with. Regarding the limits of even Switzerland's legendary privacy and neutrality: case in point is the police detention and interrogation of the Director of a small pro-Palestine media outlet called Electronic Intifada in Switzerland for unclear reasons while travelling from the U.S. [fwiw y'all, intifada means "shrugging off"; the Warsaw Ghetto Uprising is actually translated sometimes as an intifada, and apartheid Israel is possibly threat #1 to digital security around the world, with its malware cottage industry and even now AI enabled weaponry and surveillance all over]. It can happen here. Trust me, I have seen the effects of state terror here at home, in Atlanta, a veritable hive of surveillance cameras and police misconduct.

   Other staff of EI were also viciously targeted by the UK and raided and had devices seized for the "crime" of telling the truth about atrocities aided by Western tax dollars and political cover in Gaza and the Occupied Territories. The long arm of the American state and other like-minded miscreants especially know no borders, we all know this since GWOT kicked off at least. Laws don't apply evenly to all.

   Anyway, Director Ali was held for about a day by the Swiss cops iirc; even in Switzerland you must observe tight opsec if you are a journalist, dissident, or generally someone not liked by the powers that be in the West (obv including the U.S. who are hardly shy about their 'ironclad' commitment to authoritarian regimes like murderous one Ali's outlet speaks out against).
   Furthermore, an Atlanta-area activist was very recently arrested for allegedly using a panic wipe /lock app on his phone, despite not even being under any kind of preserve-evidence court order at the time, and has been denied access to proper legal recourse and has been shuffled around by federal agents apparently terrified of a musician and community gardener (who I assume is sympathetic to the anti-Cop City movement -- vs the appalling, likely GILEE/IDF-linked urban warfare academy the city spent over $100 million building and for which they pulled out all the stops, called in ludicrous lawfare resources against dissent and a referendum...along with literally murdering a person...all to train the next gen of protest-repression goons with bipartisan support and in violation of local laws and popular will). The state spies on everyone even vaguely involved with protests, and this behavior is not unique to Atlanta or even the USA.

   Digital security is of paramount importance for me and fellow activists, and the sorts of people who want to strip away all privacy and dissent are working hard every day to make that a reality (like Flock and Peter Thiel et al). I implore Proton to not lose the plot like Silicon Valley has.

   I submit this as a humble reminder to Proton and all users to remember that no security is 100%, and to have a backup plan, even in safe havens like Switzerland. I don't know what that might look like for Proton, if say, their servers were raided on behalf of some spy agency or whatever, but it is increasingly important to plan to counter potential risks as tyrants criminalize free thought and expression around the globe. I myself am in the process of de-Googling my life and trying to push back against the Amazon cop-connected wiretaps (aka Ring and Alexa) used so casually by friends and family. Privacy is precious, let's prepare to protect it as times get tougher.

   An injury to one is an injury to all!

   Somewhat different from most topics here: I want to suggest a bit of caution with the frequent use of "Swiss - based" and the like as a sort of guarantor of privacy; elsewhere on Proton's website (the business part iirc) it even states it is thus beyond the surveillance powers of the U.S. and co. This is simply not true. Indeed, Switzerland IS MUCH BETTER about privacy and laws than the U.S., however like ALL states, they are composed of the weakest links in security: humans.

   I am not suggesting Proton move out of Switzerland at all. But, the state… more

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5. Subject: Trust is Broken: Ignoring Customers Who Ask for Honesty

   Hi Proton Team,

   I am writing this as a paying customer (Unlimited + Lumo+) who believes in the mission of Proton. But right now, that belief is being tested by a pattern of behavior that is deeply damaging to the one thing Proton claims to value most: Trust.

   The Pattern of Dismissal Every time a customer asks a simple, honest question—"Where is the server-side open source code?" or "Why doesn't the personalization feature work?"—they are met with silence, deflection, or the implication that they are the ones who misunderstood.

   Customers are treated as if it is their fault for believing:

   The marketing slogans ("All Apps Open Source").
   The mission statements ("Privacy for Everyone").
   The CEO's words and the CERN scientist origins.
   The carefully curated reviews and the promise of Swiss privacy laws.
   

   When a user asks, "Where is the code?", they aren't asking because they know it doesn't exist. They are asking because they hope it does, or they want to understand the reality. Asking a question is not an admission of ignorance; it is an act of trust.

   The Cost of Silence Proton's response to these questions is often to ignore the person asking. To act as if they don't exist. To continue selling "Open Source" without ever clarifying that it is partial.

   This is dangerous.

   One person asking is one person too many. If a company has to hide the truth from even one user, it has failed its mission.
   Trust is the product. Data is just the commodity. Without trust, no one invests, no one subscribes, and the company collapses.
   Hiding behind "Industry Knowledge" is a lie. You cannot claim to serve "everyone" while only speaking the language of "experts."
   

   The Double Standard Proton sued Apple for hiding details and manipulating users. But Proton is doing the exact same thing:

   Apple hides fees in fine print; Proton hides "partial open source" in terms of service.
   Apple sells features that don't work as advertised; Proton sells "Personalization" that is a placebo.
   Apple ignores the average user's confusion; Proton ignores the customer who asks for the code.
   

   The Demand Stop ignoring the questions. Stop treating honest inquiries as if they are attacks.

   Answer the question: "Our server-side code is proprietary. Here is why, and here is how we secure it."
   Admit the limitation: "The personalization feature is currently experimental and may not fully work yet."
   Respect the user: Treat the 90% of non-technical users with the same dignity as the 10% of experts.
   

   If Proton truly believes that "trust" is the most valuable thing on earth, then prove it. Prove it by being honest when it's inconvenient. Prove it by answering the questions you don't want to answer.

   Because right now, the silence is louder than the marketing. And silence kills trust.

   — Art3UWGCH

   Hi Proton Team,

   I am writing this as a paying customer (Unlimited + Lumo+) who believes in the mission of Proton. But right now, that belief is being tested by a pattern of behavior that is deeply damaging to the one thing Proton claims to value most: Trust.

   The Pattern of Dismissal Every time a customer asks a simple, honest question—"Where is the server-side open source code?" or "Why doesn't the personalization feature work?"—they are met with silence, deflection, or the implication that they are the ones who misunderstood.

   Customers are treated as if it is their fault for believing:

   … more
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6. Subject: "No Warranty" and "Not Responsible for Accuracy" — The Loophole That Voids Every Promise

   Hi Proton Team,

   There is a section in Proton's agreements that most users will never read, but it fundamentally undermines everything they were sold on:

   "No warranty." "Not responsible for accuracy."

   These clauses mean that every promise Proton makes — about protecting your data, about encryption, about open source, about features working — comes with a legal escape hatch. If something goes wrong, if a feature doesn't work, if accuracy fails, the company has already protected itself. The user has no recourse.

   The Playbook This isn't unique to Proton. It's standard corporate practice. But Proton isn't supposed to be standard. Here's how the pattern works:

   Make bold claims in marketing. "All apps open source." "Privacy for everyone." "Personalize your AI." These are the promises that convince people to sign up and pay.
   
   Neutralize those claims in the agreement. "No warranty." "Not responsible for accuracy." These are the legal erasers that make the promises unenforceable.
   
   When called out, reword — don't fix. The loophole stays. It just gets harder to find. Spread it across multiple documents. Use plain language that sounds friendly but still means the same thing. The words shift; the protection for the corporation does not.
   
   Call it "normal business." Because it is. Every company does this. But Proton is not every company — or at least, that's what the marketing says.
   

   Plain Language as a Weapon Here's what makes this especially insidious: the same "plain language" that is supposed to empower users is used to disarm them.

   On the marketing side, "open source" means freedom and transparency. On the legal side, it means whatever the corporation needs it to mean. On the marketing side, "personalization" means the AI adapts to you. On the legal side, "no warranty" means it doesn't have to.

   The words are the same. The meaning shifts depending on which side of the screen you're on.

   And when the company decides the meaning needs to shift again? They change the terms. On the fly. Without asking. Because the agreement already gave them that right.

   The Question for Proton If Proton truly believes it is different from Big Tech, then why does it use the exact same legal architecture as Big Tech?

   The same "no warranty" clauses.
   The same "not responsible for accuracy" disclaimers.
   The same right to change terms unilaterally.
   The same pattern of bold promises neutralized by fine print.
   

   Proton didn't invent this playbook. But Proton chose to use it. And while using it, Proton also chose to criticize Apple for doing the same thing.

   The Ask I'm not asking Proton to eliminate all legal protections. I understand why they exist. I'm asking Proton to acknowledge the contradiction:

   You cannot claim to be fundamentally different while using the exact same legal framework as the companies you criticize. Either the promises mean something — and are backed by more than marketing — or they don't. And if they don't, say that clearly. Upfront. On the homepage. Not buried in section 14 of a document no one reads.

   Trust isn't built by what you promise in bold text. It's built by what you're willing to stand behind when things go wrong.

   Right now, the agreements say Proton stands behind nothing. That should concern Proton more than it concerns its users.

   — Art3UWGCH

   Hi Proton Team,

   There is a section in Proton's agreements that most users will never read, but it fundamentally undermines everything they were sold on:

   "No warranty." "Not responsible for accuracy."

   These clauses mean that every promise Proton makes — about protecting your data, about encryption, about open source, about features working — comes with a legal escape hatch. If something goes wrong, if a feature doesn't work, if accuracy fails, the company has already protected itself. The user has no recourse.

   The Playbook This isn't unique to Proton. It's standard corporate practice. But Proton isn't supposed to be standard.… more

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7. Right Click to "Open in a new tab" on Proton Docs or Proton Drive

   When right clicking on a file in Proton Docs or Proton Drive, option for "Open in a new tab" from menu.

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8. APK for Proton Authenticator and Proton Lumo hosted on proton.me website.

   These applications are currently hosted on GitHub and F-Droid, if you want an Android APK. I'd prefer to see these moved to verifiable and trusted Proton platform websites.

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9. .heic

   Hi,
   I hope you are having a blessed day. Recently ran into a conversion issue for heic. I know a lot of customers use iphone's and based on the transfer of pictures it would be amazing if you added support to preview heic within your own amazing email product. This would save a lot of time (maybe even the ability to convert to jpeg when it notices a attachment).

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10. An idea for an advanced Proton Drive ecosystem

    Do you think this would already be a good new beginning? Since the ProtonMail and Proton Calendar apps are being recreated, Proton Drive should probably be next.

    Proton Drive:

    Obviously it should be a File Manager solely for data backup and restore, an advanced service.

    Download and upload folders, automatically with synchronization or manually.

    Have the various one-way synchronization options available, which are essential for backing up or restoring folders.

    Be an advanced File Manager, both offline and online.

    Manage and monitor the "special folders" of other services that are in Drive.

    Proton Photos:

    A Gallery-based application, designed for the management and consumption of media, which are stored on the Proton Drive.

    Have 2 options, one to choose to download the media in a compressed quality and the other in the original quality, a solution to avoid excessive storage consumption. And when you are connected to the internet, temporarily download the media in original quality.

    Automatic upload of media, but keeping the original structure of the folder.

    Option to create more than one "General Gallery", to separate media/albums from work and family media, in case you wanted to access media in public and don't want to expose your professional life to other people. Basically don't display certain albums in a "General Gallery", and display and another.

    Choose whether offline media in original or compressed quality can be displayed in other apps or continue only in Proton Photos.

    Choose whether to download the media, or just consume it online via the internet.

    Advanced editing options, with the option to upload a new edited version of the file or as a new file to Drive.

    Proton Cloud:

    A service that basically serves to organize the current and future services of the Proton ecosystem, as all services use the Cloud, there will have to be a way to organize all of them, and it can be integrated into an operating system with IOS with Apple's opening up to the new EU laws against monopoly, thus replacing iCloud, it can also be done on Android or a Custom Rom.

    Integration with a device's operating system, thus managing all device backups.

    Subscription management.

    Monitoring and Management of Proton services.

    Proton Docs:

    Docs has recently been created on the web, it has not yet reached the app stores.

    Rely on other services or maintain identity?

    I know that some will mention Google Photos, Ente Photos or iCloud, but the proposal of each of them is totally different from Proton's proposal.

    Ente Photos is basically an online vault that automatically uploads random media, its proposal is to consume media only online.

    Google Photos is literally the Google Drive that displays only media, the popularity is due to the company's name, promotion by hired digital influencers and advertising, and especially the lack of competition in the Android market.

    iCloud uses two-way sync, which is not designed for backup, so the chances of losing all your media are high. And it's also limited to Apple devices only.

    So after analyzing their proposal, it makes no sense to want to take away the identity of Proton in integration with the operating system, even more so now with the opening of IOS to developers, which will facilitate the addition of advanced and integrated functions to the system, probably the same will happen with Android and other operating systems.

    Not to mention that with the future possibility of escaping the 30% mandatory fees of the app stores, the demand for other Galleries will skyrocket in the market, since the prices of iCloud and Google Photos do not stop increasing, and they will not decrease the 30%. And the number of people looking for privacy has been Increasing dramatically lately.

    Do you think this would already be a good new beginning? Since the ProtonMail and Proton Calendar apps are being recreated, Proton Drive should probably be next.

    Proton Drive:

    Obviously it should be a File Manager solely for data backup and restore, an advanced service.

    Download and upload folders, automatically with synchronization or manually.

    Have the various one-way synchronization options available, which are essential for backing up or restoring folders.

    Be an advanced File Manager, both offline and online.

    Manage and monitor the "special folders" of other services that are in Drive.

    Proton Photos:

    A Gallery-based application, designed for the… more

    24 votes

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11. Proton Drive Photo Management

    If there was also a way I could import photos from files uploaded to the photo section of drive from already existing directories within proton drive, that would also be very helpful. You guys are doing great!

    25 votes

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12. Add DARK MODE to PROTON DOCS (or just use Opera Browser)

    Only little intervention needed to extend the structure of proton docs, to a fully adjustable background feature. Maybe even ask Lumo to do it over night. pls my eyes hurt...Or just ask opera to open it for you and forcing it to dark mode

    8 votes

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13. Shared Android Account Authentication Across Proton Apps

    Implement unified account authentication across Proton's Android apps, similar to Google and Yandex ecosystems. Once a user signs in to one Proton app, that account should be available for other Proton apps on the same device without requiring repeated manual login.

    Description:
    Currently, Proton apps on Android require separate sign-in for each app, even when the user is logging into the same Proton account. This creates unnecessary friction. If a user is already authenticated in Proton Mail, apps like Proton VPN or Proton Pass should be able to detect and reuse that existing account session instead of asking for login credentials again.

    Implement unified account authentication across Proton's Android apps, similar to Google and Yandex ecosystems. Once a user signs in to one Proton app, that account should be available for other Proton apps on the same device without requiring repeated manual login.

    Description:
    Currently, Proton apps on Android require separate sign-in for each app, even when the user is logging into the same Proton account. This creates unnecessary friction. If a user is already authenticated in Proton Mail, apps like Proton VPN or Proton Pass should be able to detect and reuse that existing account session instead of asking for login… more

    4 votes

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14. Manage contacts on a separate page

    It would be very useful to be able to manage my contacts on a specific page.
    This would provide an overview of contacts, rather than just a small space on the right-hand side of the messaging app that doesn't show all the contact details.
    It's a waste of time having to scroll through my entire list to manage it.

    Thanks

    5 votes

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15. Proton Meet needs to have option to switch to back camera

    Currently only face camera.can be used. Please add option to be able to switch between front and back camera as this is useful on mobile devices.

    6 votes

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16. Filters and Automations improvements

    I'd like to have extended functionalities for filters, relying more on automations that are triggered at regular custom timers or events, instead of only "as a new email is received".

    I'd like to have these:

    1) New Automation criteria:
    • Emails that are older or newer than "X days/weeks/months";
    • Email status as "read" or "unread";
    • Email location (folder);
    • Attachment size is lower or higher than X (to label them as "bulky").
    • "Without answer" (to detect all emails we sent which didn't receive answers).
    This would allow automations such as: if the email is older than 1 day AND it contains "access code", then Delete it. Or delete it sooner if it's also "read".

    2) Ability to remove labels from emails if the updated filter doesn't involve them anymore. As much as there is an option for affecting old emails to add a new label, should be able to have a feature to retroactively remove labels if criteria aren't met anymore.

    I'd like to have extended functionalities for filters, relying more on automations that are triggered at regular custom timers or events, instead of only "as a new email is received".

    I'd like to have these:

    1) New Automation criteria:
    • Emails that are older or newer than "X days/weeks/months";
    • Email status as "read" or "unread";
    • Email location (folder);
    • Attachment size is lower or higher than X (to label them as "bulky").
    • "Without answer" (to detect all emails we sent which didn't receive answers).
    This would allow automations such as: if the email is older than 1… more

    3 votes

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    3 comments  ·  Changes to existing features  ·  Delete…  ·  Admin →
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17. Unified Proton installer/launcher/apps rather than seperate

    Easier access etc.

    12 votes

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    1 comment  ·  Changes to existing features  ·  Delete…  ·  Admin →
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18. Enable 'change layout' for photos - toggle list view vs thumbnail

    Minor tweak may improve usability. Enable change layout function for Photos tab in web UI.

    Functionality already exists for files tab in same UI.

    This may enable faster processing of large volumes of backup files, e.g. album creation due to removal of the need to load thumbnails.

    6 votes

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    0 comments  ·  Changes to existing features  ·  Delete…  ·  Admin →
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19. Include Lexend font in the font options in Appearance settings. It is designed for high readability and is available under the SIL Open Font

    Include Lexend font in the font options in Appearance settings. It is designed for high readability and is available under the SIL Open Font License, Version 1.1

    https://fonts.google.com/specimen/Lexend

    3 votes

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    0 comments  ·  Changes to existing features  ·  Delete…  ·  Admin →
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20. Separate second passwords per service

    Right now there’s a second password for the email account. Can we set a different second password per service and choose whether to use it or not?

    The issue is that when I log into Drive or Authenticator, they ask for the email’s second password — which isn’t secure. I set that second password specifically for email, so that if I enter my password in another service, nobody could use it to access my mailbox.

    For example, I don’t need a second password for Authenticator or VPN. Sometimes I log into my VPN at my parents’ place, and I don’t see a problem if it stays logged in there — I only use it on two devices anyway.

    Right now there’s a second password for the email account. Can we set a different second password per service and choose whether to use it or not?

    The issue is that when I log into Drive or Authenticator, they ask for the email’s second password — which isn’t secure. I set that second password specifically for email, so that if I enter my password in another service, nobody could use it to access my mailbox.

    For example, I don’t need a second password for Authenticator or VPN. Sometimes I log into my VPN at my parents’ place, and I don’t… more

    5 votes

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