Accounts & payments
270 results found
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Log in to Proton Account with FIDO2 / WebAuthn ( Passkeys / Passwordless )
With the rise in account takeover, password breaches, and the complexity of managing hundreds if not thousands of account credentials and their MFA, a better solution is needed that simplifies and offer bullet-proof protection against phishing and account takeover attacks.
Many services like 1Password, Yubico/Yubikey, and Apple offer the ability to generate and securely store passkeys that can then be used to authenticate to services that support WebAuthn/FIDO2. I strongly recommend that ProtonMail, ProtonVPN, ProtonDrive, ProtonCalendar, etc. to support passwordless/passkeys in the near future to stay on top of security and ensure that its customers are properly protecting their accounts.
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263 votes -
Libravatar support
Instead of a 2 letter for avatar support for libravatar
1 vote -
Adopt a sliding scale approach to pricing and a more flexible customizable plan building option
More flexible "choose your own adventure" style plan building. all options are given a value and you can construct a plan tailored to your needs.
example: i could have a family plan for email for 3 people with minimal features except for privacy and i could have the flexibility to pay small additional fee to upgrade storage for all accounts. or even just the option to add more storage with the free drive account for a small monthly fee would be better.
[my opinion: Ideally adding discounted plans for community groups/activists and a focus on a discount for low income…
1 vote -
Feature Request: Build Your Own Plan Option
Hi Proton Team,
I appreciate the great services you offer, but I’d love to see a Build Your Own Plan option. Right now, if someone only needs a few services like Mail, Pass, and Calendar but not VPN or Drive due to various reasons, they have to either pay separately for each one (which adds up) or get Proton Unlimited, which includes services they may not use.
A custom plan would let users choose exactly what they need while keeping it more affordable than paying for each service individually. This flexibility would make Proton even more appealing
A very simple…
1 vote -
Mail Plus plan with shared domain
Sharing a domain among several people is now very expensive.
The Mail Plus plan is more than enough for most people, but sharing a domain is not possible with it. The cheapest plan for sharing a domain is Mail Essentials which is almost double the price of Mail Plus. That is a lot.
I suggest adding one of these options:
1. Add domain sharing to Mail Plus
2. Make an affordable "bare essentials" family plan
3. Add domain sharing as a paid add-on feature26 votes -
Add fine-grained tracking of account billing linked to user changes
For business users, currently changes in users result in changes in invoices / billing, however there's history to revisit showing "X user started on X date" to be able to reconcile history when managing multiple domains under one account.
4 votes -
extra people
I want a option that you can buy for like 1 euro 1 extra user that can use your subscription
6 votes -
family
Family plan is more expensive than 6 individual drive plans?
This is strange.And each family is a different world.
Maybe should exist a flexible family plan, being able to choose some variables, like: number of users, applications (maybe one family wants VPN and others do not,...), number of devices,...
3 votes -
Get all the features for free for a month. Imagine you are running a top ad. Then you will see the miracle for a month.
Get all the features for free for a month. Imagine you are running a top ad. Then you will see the miracle for a month.
1 vote -
True ID Authentication & Account Recovery
I've prepared plans to recover my account in the event that my password is lost, however I wanted to know if it was possible to implement an account recovery feature that would involve validating someone's ID using someone's government issued ID like a driver's license or passport.
This feature would come in handy if someone lost access to their account for a prolonged period, and are not concerned with anonymity.
1 vote -
Forgotten password options vulnerability
I clicked the "forgot password" option on the sign in page to test. After entering my email, it immediately prompted for a 12 word phrase.
Immediately prompting for the phrase gives an attacker performing reconnaissance valuable information.
All 3 options should be selectable regardless of which have been configured. This allows security through obfuscation. As the screenshots in this link show https://proton.me/support/reset-password
This is for a situation where someone who knows my alternate email or phone number and tries to use them. If I haven't enabled them as options, it would be also good to then get a notification about…
23 votes -
Offer a "lite" version with a lifetime purchase option for users who use minimal features.
I love the services Proton offers and believe they should be compensated for the great work they do. But I would really like to be able to just pay like a one time $250 for an account that had the paid subscription benefits but with just a single email domain and half the storage or something.
Consumers are burnt out on subscription models, we need to go back to just buying something and that be the end of the transaction.
1 vote -
Merge proton accounts
I tried Proton Mail free before buying a subscription and am so disappointed I can't use the paid features on these accounts. I am allowed more than one account with my subscription. Why can't it be the ones I already have and use? Such a pain to have to switch over between
13 votes -
Add-on Proton Service (Customize Plan) not directly to Unlimited Plan
Need proton to allow me to customize plan as per my need. Currently, I have monthly subscription to Proton mail and I want to use Proton Pass but not Proton VPN. The only way to get another service (proton pass, in my case) with an existing service (proton mail, in my case) is by upgrading to Unlimited plan which cost USD 12.99 for a month (USD 10 per month for yearly plan effectively USD 120 for 12 months in one go) I don't have that lump sum money parked in my account. Also, I'm residing in India just think about…
7 votes -
Mail&&Simplelogin
Make a plan for Simplelogin&&ProtonMail only.
I don't need PassPlus i already have a pwd manager. I just want those unlimited aliases.
Thanks1 vote -
security practice or training in a safe environment
Proton has a security review page which is great. https://account.proton.me/u/0/pass/recovery
A feature allowing people to practice recovering an account in a safe space is appreciated. Then I can feel more comfortable with the process without harming my existing account.
Perhaps this could be part of an education / setup / review / training system.
1 vote -
Offer a premium plan for Proton Calendar that’s separate from Mail Plus
I would like to have access to the premium features of Proton Calendar, like having more than 3 calendars, being able to customize the colors or share calendars with other accounts, but I don’t need Mail Plus. I have specific needs for my email hosting and Proton Mail Plus is not the best option for them, so I have another paid email provider. I would be happy to pay 1€ per month to access the premium features of Proton Calendar, but paying the price of Mail Plus (around 4 or 5€ per month) just to get the calendar is too…
1 vote -
default 2fa setting
Allow the user to set the default 2fa, with the effect that the default 2FA is displayed first. I use 1Password password manager. For Proton, I use both a security key and an authenticator. Proton insists on prompting for a security key and showing authenticator as an alternative. I almost never use the security key; it is my backup. But this behavior by Proton, prompting for the security key, prevents my password manager from getting me logged all of the way in automatically.
I currently have to click the authenticator tab. When I do that, my password manager takes over…
1 vote -
Integrate the ability to change the email profile photo
Integrate the ability to change the email profile photo
3 votes -
Unlicenced Admin Account
Best practice is to have a separated dedicated unlicensed Admin account.
I do not like that my regular account also has Admin access, and would like to setup a separate account for this, however I would have to pay for an additional license.12 votes
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