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Accounts & payments

150 results found

  1. Payment methods in Iran

    Please find an easy way to make payments in Iran

    3 votes
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    0 comments  ·  Payments  ·  Admin →
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  2. I request support for the Brazilian currency the real (BRL)

    I request support for the Brazilian currency the real (BRL)

    14 votes
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    1 comment  ·  Payments  ·  Admin →
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  3. Add users-Family Plan-Shared Plan

    Ability to add users to your individual paid account and manage them like business accounts with each one having their own login. But limits(I.e. storage, aliases, VPN) are shared between all accounts instead of each new account getting additional limits. Admin can move/allocate limits between accounts under the main account/plan.

    Each additional user would add $1-$2 each.

    21 votes
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    2 comments  ·  Accounts  ·  Admin →
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  4. please provide a clearly accessible cancellation function

    please provide a clearly visible cancellation function

    2 votes
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    0 comments  ·  Payments  ·  Admin →
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  5. Separate login option for vpn and mail ! not good for security

    It don't make sense that we have to use our email login for everything, we should have the option to make different logins for each service to stop me putting my master password for my proton account on all my devices for vpn and/or drive. Dont say pay twice as i already pay premium compared to the other services and this should be normal practice for a privacy focused company.

    30 votes
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  6. Direcionamento.

    Disponibilize nos sites de busca a página (HTTPS) para a inserção do código de alteração de senha.

    1 vote
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  7. visionary lifetime after some years

    Today Proton have launch a family plan, with few difference with visionary plan. More stockage for visionary members and acces to some beta program.

    Maybe Visionary plan can Evolve today.

    first visionary members are already lifetime visionary member.

    New Proton members can't subscribe to Visionary plan, and new Visionary members (~~ 10/years) are also lifetime members because they became visionary with the lottery.

    So I think we could imagine visionary pay members could after 5-6 years become lifetime visionary members.

    Proton grow Up this feature will have low effect on Proton economi.

    7 votes
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  8. 7 votes
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  9. Switch from .me to .com or vise versa

    I created a new account and accidentally chose .me when I prefer .com
    I'd like to be able to change this feature in my email settings.

    Also, I have another account that I wanted to switch to .me from .com.

    Please add the option to swtich between .me and .com and vise versa.

    Thank you!

    21 votes
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    3 comments  ·  Accounts  ·  Admin →
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  10. Share ProtonMail Plan for a family with multiple users

    It would be nice to share my Proton Unlimited plan with my family.

    Personally I don't need 500GB per person or 15 email addresses per person, and paying for those features person with a business account at a higher rate than the unlimited plan just doesn't make sense.

    It would be nice to be able to enable the Multi User feature for an individual plan and allow them to allocate storage amounts and other resources to individual users as well as manage domain addresses. I could see charging a limited additional user fee for the account of $1 per additional…

    14 votes
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  11. Éditions de facture dans un format valide dans l'union européenne / Invoice editions in a format valid in the European Union

    -- FR --
    Le format actuel des factures, n'est pas acceptable par les logiciels de comptabilité de l'union européenne (et probablement hors aussi). Ne mentionnant même pas la Taxe suisse en vigueur.

    Supporter un nouveau format de factures, valide dans l'union européenne ou au niveau mondial. Avec affichage de la Taxe appliquée et prise en charge du VAT Number.

    -- EN --
    The current format of the invoices, is not acceptable by the accounting software of the European Union (and probably outside too). Not even mentioning the Swiss tax in force.

    Support a new invoice format, valid in the European…

    8 votes
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    1 comment  ·  Payments  ·  Admin →
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  12. refund

    how can i use the credits in protonvpn to get a refund directly to my debit card

    4 votes
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  13. Black Friday

    Bonjour,

    Dans le cadre du black Friday, en novembre 2022, vous proposez une réduction de 40%. Ceci peut-il être envisagé pour ceux qui sont déjà abonnés?

    Cordialement

    Denis Peyrelade

    4 votes
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  14. Proton Plus upgrade tier

    Please combine the Mail Plus and VPN Plus tiers to provide a mid-range upgrade level that covers small upgrades for both Mail & VPN, but less extensive than the full Premium option.

    Thank you

    14 votes
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    1 comment  ·  Plans  ·  Admin →
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  15. Seperate ProtonMail & ProtonVPN usernames

    PROTONMAIL PLUS USER

    I can't believe I have to ask ProtonMail for this!

    Decent VPN companies don't even let you set a username to avoid human error in leaking personal identifiable information, instead, they give you randomized usernames, take Mullvad as an example.

    Instead of going in that direction, ProtonMail does the opposite, but far worse.

    As a PM user, you are stuck with the same username, forever. It's a permanent record. Having the same username forever for e-mail and VPN is a security nightmare.

    Issues:
    1. If you use ProtonVPN, this means you are using ProtonMail too.
    2. Imagine…

    41 votes
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    1 comment  ·  Accounts  ·  Admin →
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  16. Different passwords for mail, vpn, and drive

    If I am to use ProtonMail, ProtonVPN, and ProtonDrive on a number of devices, it seems to me that having all of these secured by a single passphrase is an unacceptable risk. Having the option to secure each of these with a different password would be a significant improvement. Indeed, without this, I think I will be very reluctant to use all of these and rely upon them.

    159 votes
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    23 comments  ·  Accounts  ·  Admin →
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  17. One time payment Storage Upgrade

    One time payment for extra storage without having to pay for a monthly subscription ($100 per 1g - one time payment)

    10 votes
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    1 comment  ·  Plans  ·  Admin →
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  18. €1/$1 per month membership - provides 1 pm.me email address

    It would be the ideal membership for those who just wanna support you but don't need any features that are not already in the free account. And I'm sure it would interest lots of people, €5 is a little steep for email when you don't need anything fancy and just appreciate the privacy ; )

    730 votes
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    31 comments  ·  Plans  ·  Admin →
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  19. A cancel auto renewal option

    Auto renewal is always on and you can’t turn it off. If you try to, it will remove the plan you already have. So I’m screwed

    33 votes
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    3 comments  ·  Accounts  ·  Admin →
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  20. Minimum 5 GB Free Space for Basic Users. Users from Third World Countries can't afford to buy storage space at such high prices.

    Minimum 5 GB Free Space for Basic Users. Users from Third World Countries can't afford to buy storage space at such high prices.

    12 votes
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