General Ideas
511 results found
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Putting priority on the development of mobile applications, investing more in web versions does not make sense
I think prioritizing the environment where the overwhelming majority of users are is indisputable, but here we are seeing strange behavior, the web versions are very developed, while the mobile apps seem abandoned.
Which doesn't make sense, since most people don't even know that there is a web version of their apps.4 votes -
Add an APAC Edge (Australia / Singapore) for Faster, More Private Lumo/Proton Services
I’m a Proton Unlimited user living in Melbourne (and I have friends in Indonesia and Malaysia). The current latency when opening mail folders, loading Drive files (Linux client please), or starting a chat is around 150 ms because the nearest edge is in Europe. That extra “thinking” time hurts productivity, especially on mobile networks.
Opening an email from the Proton Mail servers in the Android app takes nearly 15 seconds.
A local edge in Australia (or Singapore, which is a stable, centrally‑located hub for the whole region) would bring round‑trip times down to < 30 ms for metadata look‑ups and reduce upload/download latency…
3 votes -
Revert to old versions
Proton Mail right swipe to delete now takes a full screen swipe and the feel is super annoying. Bc PM converted the app to ai and it's hard to dial it in now.
PM email symbols for each email are now basically rainbow colored, how stupidly annoying.
Proton Pass notes now have a file add section that take half the screen.
Did someone new take command?
I have to look for a new set of services now.2 votes -
Dead VPN sessions
Several times each day, the Proton VPN session dies.
When this happens, most network services continue to load, such as non-Proton websites. However, Proton platform services stop working. Proton Mail fails to load emails.
The VPN client reports a normal, healthy connection status. Yet Proton services are unreachable.
As a workaround, I have to frequently disconnect and then reconnect to VPN.
I'm using the default, fastest VPN servers available.
Please fix how Proton services integrate with Proton VPN.
Please ensure that the Proton VPN apps indicate when connectivity to the Proton platform breaks down.
Please implement automatic VPN reconnection when…
2 votes -
Change to plans available
Remove existing Free plan. Change Mail Plus to free plan. And create a plan in between. Not only will this complete further against Gmail and other providers, but also adds a plan between as currently do not offer anything below 500G
So new plans could then be 15G for the free plan, followed by 250G then back to current plans of 500 and up.
This is the main reason I have been hesitant in moving other the free plan does not cater for general needs and then small bump from 1GB from 15G followed by a large jump to 500G
2 votes -
Image Upload for Support Tickets (proton.me/support/contact)
Per information here: https://proton.me/support/zendesk...
My understanding is there is an explicit preference from the Proton support team to use the contact form (proton.me/support/contact) for technical issues.
However, the form does not support any file (e.g. screenshot) upload. In 90+% of cases, this seems to pretty much guarantee additional lag-time and back & forth to address any ticket.
Feature Request: support file (at least image) upload in the contact form.
5 votes -
Make it possible to acess the "My account" page from the account icon in the right upper corner
Please add the option to acess account settings also from the account button.
I think it would be more intuitive than the current way: to go into the settings option, then click all settings to manage the account. I spend a lot of time until I find the option all the times I need to change something in my account settings.
Thank you!
3 votes -
Support HTTP/3 QUIC on Proton web servers
Actually Proton supports HTTP/2 but not yet HTTP/3. This technology improves mobile performance without reducing the security.
Do you have a plan to support HTTP/3 ? ThanksThe following websites measure the adoption on HTTP/3 technology
https://w3techs.com/technologies/details/ce-http3
https://radar.cloudflare.com/adoption-and-usage9 votes -
Stop it with the annoying new feature popups!
It's annoying to be pestered with a new feature popup every single time I login from every single device. I saw the popup the first time. I clicked to make it go away. I'd like it to stay away. Forever.
I have no interest whatsoever in creating a photo album. I refuse to make something I don't want or need. Why do you pester me at every login to make one?
You did the same thing with docs. I don't want or need an online document editor. But for weeks the annoying pester-the-user box kept popping up at every login.
…
3 votes -
Clean Inbox, Clear Mind – Why Proton Mail Is My Go-To for Focused Communication
I recently made the switch to Proton Mail and it’s been a game-changer for keeping my digital life secure and clutter-free. Between the sleek interface, end-to-end encryption, and zero ads, I finally feel like my inbox respects my time and privacy.
One feature I really appreciate is the Labels and Filters—perfect for organizing emails without any data mining in the background. If you’re trying to simplify your inbox and protect your communications, Proton Mail is worth exploring.4 votes -
Additional times for Auto-Lock
Auto-lock is a very good idea, and I use it, of course. However, the jump from 5 minutes to an hour is really frustrating! I think there should be an "intermediate" time selection, maybe 30 minutes or so.
10 votes -
Make the app logos semantically relevant
The current app logos follow the Google trend of keeping to a strict aesthetic at the cost of user experience. The google ones are confusing and ugly, and the proton ones are only slightly nicer to look at, but equally ambiguous as to what they represent. Unless they are labelled, i cant tell which app is which.
3 votes -
Increased view density option
Coming from Gmail, I am used to having three options for display density- Default, Comfortable and Compact. In Proton, the compact option still leaves too much space both in the LH folder/tag pane, and in the email listing. I suggest adding another density option. Since Compact is already used, the choice of Default may need to be added and then increase the density on the two existing options.
24 votes -
Limited email groups for family plan with a custom domain
Currently, no email groups (distribution lists) are supported for non-business plans, even with a custom domain where such lists wouldn't interfere with your wider namespaces. There are real, family oriented use cases for such lists that I think Proton should support, particularly because I've lost them when migrating from Google. The two examples I personally care about:
One small distribution list for my wife and me - we use this email address when creating accounts on web sites where emails might be time sensitive and important, such as banking. There are literally only two recipients.
For many years, each of…
4 votes -
The public holiday calendar for Indonesia is not accurate. Many listed days are not public holiday.
The public holiday calendar for Indonesia is not accurate. Many listed days are not public holiday.
3 votes -
Referral section with the link - Does not provide any information about my privacy or email address customization
https://account.proton.me/u/30/mail/referral does not provide any assurance about my data shared with the referred user, for example i do not want referred user know my name or email address. If email is revealed to a referred user, then I would like to be able to customize which email address of mine they would see.
I can not find any privacy details of the referral program at https://proton.me/support/referral-program
Btw. https://lumo.proton.me thinks that my primary email address is shared with the referred user. Ask:
"When using Proton referral program, is my email address shared with the referred user? Can i customize which of…3 votes -
All day events glitch
Proton Calendar no longer reliably displays all day events in the iOS native app.
As a workaround for this dire bug, use any other calendar platform (Apple, Google, Microsoft).
3 votes -
Proton Drive confirmation prompt text below screen borders
There's a glitch in Proton Drive. What I infer is a confirmation prompt, shows only the merest portion of the upper segment of a tooltip balloon shape, but NO text, when I try to delete files.
Tapping on the poorly rendered element results in the file being deleted. Tapping elsewhere on the screen does not delete the file.
This happens in the iPadOS Proton Drive native app. Using an Apple external tablet keyboard attached, in case that matters.
3 votes -
Check if Uservoice user has access to linked ideas
To me it does not seem to make sense to receive an email from you stating "Proton hat eine Idee, der Sie folgen, mit einer ähnlichen kombiniert" with one link to my own idea and another link to an older idea by someone else. Why? Well after logging in, the response was that I do not have access to any of the two sections :S
2 votes -
Remove 30 day limit
The 30 day limit to unlock additional storage and other features is unnecessary and makes a switch from other services unnecessarily difficult as it puts pressure on the consumer to immediately use every part of Proton. Not only that, Proton advertises with free features such as 5GB storage but fails to mention from the get go that you need to unlock them within 30 days or you will never get them. Unless you try out every service right away, you won't know that you will lose a few features if you're not fast enough. I don't know if this is…
4 votes
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