109 results found

1. Allow transfer of primary admin role in Proton Family

   There are multiple reasons why a primary admin may wish to transfer that role to another email address. For example, the family's threat model has changed since initial configuration, and it has become necessary to segregate ownership of billing, file ownership, and passwords to a standalone admin account accessible only from home and not during travel. With this setup, the primary admin account could not be compromised during travel.

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2. Customer service phone number h

   I need a contact phone number for anyone at proton its imperative I speak to a human being not a machine

   8 votes

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3. Proton for Business - Enforce Security Key 2FA Policies for Organization Users

   As more organizations move towards embracing physical security keys (e.g. Yubikey) for authentication security, please consider introducing policy controls at the organization administrator level to:

   (1) Enforce 2FA by security key for all users (specifically require security key 2FA to login, not just TOTP or other forms of 2FA in general).

   It is noted that a related request of "Allow security key 2FA without setting up OTP 2FA" is already in place here (https://protonmail.uservoice.com/forums/935538-accounts-payments/suggestions/48368117-allow-security-key-2fa-without-setting-up-otp-2fa).

   (2) Restrict user-account 2FA enrollment/deactivation/modification to organization admins only.

   Please allow the organization to determine whether users can make such privileged changes themselves, or whether all of this should be handled through an admin.

   As Proton does not seem to support FIDO2.1 enterprise attestation for security keys, and as we require security keys for login, we are handling all enrollment and modification of user-account security keys via org admin. However, there is nothing stopping users from removing their admin-registered security key to fall back to TOTP 2FA, or adding non-company-issued or otherwise non-compliant security keys (e.g. adding their own personal phone as a platform key). Limiting user-account 2FA setting changes to org admins can address this issue.

   (3) If neither of the above are feasible, please add support for open-standards SSO integration, such that the enterprise's own IAM policies can be enforced with Proton's services.

   As more organizations move towards embracing physical security keys (e.g. Yubikey) for authentication security, please consider introducing policy controls at the organization administrator level to:

   (1) Enforce 2FA by security key for all users (specifically require security key 2FA to login, not just TOTP or other forms of 2FA in general).

   It is noted that a related request of "Allow security key 2FA without setting up OTP 2FA" is already in place here (https://protonmail.uservoice.com/forums/935538-accounts-payments/suggestions/48368117-allow-security-key-2fa-without-setting-up-otp-2fa).

   (2) Restrict user-account 2FA enrollment/deactivation/modification to organization admins only.

   Please allow the organization to determine whether users can make such privileged changes themselves, or… more

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4. Busnies
   2 votes

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5. proton rewards

   the longer you proton got the more things you get from like discount or more free storage so you reward the long time supporters

   26 votes

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6. view entries grouped by domain URL

   to be able to display entries grouped or sorted by the domain of the access URL

   2 votes

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7. Hiding ip address is good, in same way hiding the mobile network for police/telecom providers also

   Implement in a short time, it will be a immediate feature

   4 votes

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8. Cheaper accounts for low end users.

   It is good to see Proton Duo, but it is too much and way too expensive for our needs.

   We are a retired couple with little use for large amounts of data storage, mainly used for financial and legal matters, and maybe a couple of email addresses.

   An account for two with maybe 100Gb (or less) of storage and a couple of email addresses each. Basic calender needs, VPN, basic Password manager (a bit up from the free version?)

   16 votes

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9. Mozilla Account - "Log in with Proton"

   That.
   Mozilla and Proton joining forces.

   19 votes

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10. Mix and Match Paid Services

    It would be nice to have the ability to purchase 2-3 services as a bundle rather than having to buy proton unlimited. I only need MailPlus and SimpleLogin, so having the ability to buy and bundle these two services together for a cheaper rate than to buy them individually would be beneficial.

    25 votes

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11. Paid plans should provide option to hide promotional ads

    Option to hide promotions / ads for proton. Would probably need to be a paid feature. For me the main appeal of protonmail is the lack of ads based on by my emails, lack of calendar events auto created based on my emails, and lack of ads in the interface. I consider the button that says "Get Proton Family" to be an ad.

    238 votes

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12. Allow disabling recovery phrase nag messages

    Allow a user to permanently dismiss the recovery phrase nag messages.

    The web interface keeps bothering me to set a recovery phrase but I do not want to set one because I am already using a password manager to store my password. I do not see any benefit of having a recovery phrase because any circumstance that would cause me to lose my password would also cause me to lose the recovery phrase.

    5 votes

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13. Intégration Coffre fort Documents speciaux

    Tel que certains services en lignes Tel que Digipost en France. Ajouter un coffre fort pour le téléchargement automatique de factures, tel facture énergétique, Loyer, fiches de salaire, pourquoi pas des documents médicaux, tout cela réuni dans un coffre fort sur proton drive, bien à l'abri des regards.
    Soit un coffre inclu avec Proton drive soit une offre supplémentaires lier au compte.
    Onedrive Offre cette possibilité de verrouiller des documents via se coffre fort.

    3 votes

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14. Recover email by two methods

    If some get access to my recovery email ,he will be able easily to change the password, please make the email recovery with two or 3 methods ..for example( recovery email+Phone recovery)or (phone recovery +Seed phrase)and for security if the network changed ask for the three options

    5 votes

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15. security practice or training in a safe environment

    Proton has a security review page which is great. https://account.proton.me/u/0/pass/recovery

    A feature allowing people to practice recovering an account in a safe space is appreciated. Then I can feel more comfortable with the process without harming my existing account.

    Perhaps this could be part of an education / setup / review / training system.

    4 votes

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16. CLOSE MY ACCOUNT NOW

    I WANT TO CLOSE MY ACCOUNT WITH YOU I DO NOT CARE IF I EVEN GET MY MONEY BACK JUST CLOSE ACCOUNT AND DELETE MY DEBIT CARD..........

    3 votes

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17. Long Plans

    You should offer Life Long Plans

    133 votes

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18. Expert mode for security/recovery

    I love Proton and rely on it for email and password management. This makes my Proton account's security paramount, since this is the gateway to everything else now. That is why I have two security keys that protect access to this critically important account with unfishable 2FA. My password is kept offline, and is backed-up in various ways.

    Proton, however, seems to work against my efforts sometimes. I'm obligated to also use an authenticator app to use my security keys. Without asking, I'm suddenly opted-in to having recovery files downloaded to my trusted devices. Allow password reset from settings is enabled for me, and can't be disabled without having a recovery method. This last thing is something I want to have enabled, personally, but I don't want Proton to choose that for me.

    More seriously, when I enable a recovery phrase to make Proton happy, I've effectively reduced my account's security from 2FA to 1FA. The recovery phrase recovers both account and data, and bypasses 2FA as far as I know (it is not clear from the interface if this is the case). I kinda like the idea of a secondary backup password, but not one that bypasses 2FA.

    Because of this, I prefer to disable all recovery settings. I don't want or need recovery; I've never ever lost a password in my life, especially such an important one. Proton, however, has decided for me that this is Irresponsible Behavior, and I shall be visually punished with the UX-equivalent of a wagging finger, an annoying exclamation mark telling me that I'm being stupid and need to enable one of the recovery options that, in my opinion, needlessly reduce my account's security.

    What I would like to propose then, is an expert mode for account security, maybe as an extension or extra option of Proton Sentinel. I would like to be just as stubbornly obnoxiously stupid with regards to my chances of account recovery as I **** well please, thank you very much :p I would like to be able to just use my security keys, with my very long and complex single password, flirting with the edge of the online abyss, without Proton getting in my idiot way. That my account may be unrecoverable is a risk that I'm completely comfortable running, and I pretty promise that I won't come crying to Proton support if I get burned.

    Kind regards, and keep up the good work!

    I love Proton and rely on it for email and password management. This makes my Proton account's security paramount, since this is the gateway to everything else now. That is why I have two security keys that protect access to this critically important account with unfishable 2FA. My password is kept offline, and is backed-up in various ways.

    Proton, however, seems to work against my efforts sometimes. I'm obligated to also use an authenticator app to use my security keys. Without asking, I'm suddenly opted-in to having recovery files downloaded to my trusted devices. Allow password reset from settings is… more

    37 votes

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19. Be able to hide user name and email from ios/android app

    Be able to hide user name and email from ios/android app

    4 votes

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20. Get all the features for free for a month. Imagine you are running a top ad. Then you will see the miracle for a month.

    Get all the features for free for a month. Imagine you are running a top ad. Then you will see the miracle for a month.

    3 votes

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