Accounts & payments
231 results found
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Pay per GB
Pay for EXACTLY the storage that you used in a month, instead of having to bump plans with *** GB increments - and serious price increases.
Proton uses limits to extract maximum consumer surplus and force new plans on people, when all they want is just more storage. This is just like commercial companies, and leaves a bad taste.
The better approach is to align consumer value and producer cost : pay for what you use, with a standard cost-plus premium. It's not how you make the most money, agreed - but it is how you build a loyal user…
102 votes -
Purchase extra domains
It was possible to purchase extra domains before the rebranding. I’d like to see that feature returned across all plans including Visionary, especially given the feature exists for business accounts.
While I appreciate a lot of effort went into creating the current individual, family, and business plans, some of us have a lot of domains and are therefore forced to stick with less privacy friendly but more flexible email providers. Let me add as many as I need for $x per domain.
6 votes -
Storage: 1 GB is not enough on the free plan, but as a pensioner I cannot afford expensive plans.
I would be happy for you to automatically delete all emails above my 1GB limit, so that is when my storage starts to fill up.
Can you do this? Keep my stored emails just below 1GB?I would like to stay with Proton, otherwise I have to go back to Gmail.
8 votes -
Setup for catch-all and wildcard aliases with SL & PP
I would like to request support for Fastmail/Migadu-style catch-all aliases in Proton/SimpleLogin, where any email sent to
*@*.example.com—including all subdomains of a custom domain—is automatically delivered to my main mailbox (e.g., example@example.com). This would allow users to receive emails sent to any subdomain without manually creating aliases, simplifying email management while keeping full control over a custom domain.4 votes -
Allow adding payment methods for users with Apple subscriptions
Issue:
Users that have an active subscription through Apple's App Store cannot add payment method in Proton Mail settings. When they click on "Add credit / debit card" they are greeted with the "Manage your subscription on Apple App Store" popup.While I understand why it wouldn't make much sense to have a payment method on an account that has their subscription managed by a 3rd party, I've encountered an edge case that I think would be beneficial to the <1% of users like me.
I've cancelled my Proton subscription through my Apple Account. Now, since the Proton mail settings…
4 votes -
Show the Proton account creation date in the settings
To mark the 10 years anniversary of Proton, many look back at when their accounts were created. Showing a simple "Account created on ...." on the Dashboard or Account section of the settings would be nice to keep the date in mind. Also that helps knowing when anniversary storage drops will fall! :D
156 votes -
Make Activity Monitoring Available for Proton Visionary Users
As a Proton Visionary user, I would greatly appreciate having access to the Activity Monitoring feature within this plan. This would allow me to track how my account is being used, see important changes that have been made, and respond quickly if any unwanted activities occur.
Including this feature in Visionary would be a valuable addition, since the plan promises the maximum limits and features available. Currently, users who rely on Activity Monitoring have to switch to a professional-tier plan—despite it offering fewer overall benefits compared to Visionary—just to get this single function.
By integrating Activity Monitoring into Visionary, advanced…
6 votes -
Greater Clarity
I have been a bit disappointed with Proton. It seemed to be perfect for me, and I thought the lowest paid subscription would cover all that I needed. I read carefully what was offered, but I soon discovered, one at a time, that I had to up the ante, so I ended up having to pay double what I had expected. That was reluctantly accepted, only for me to discover,which is not clearly stated as far as I can tell, that there is no app for Linux on Proton Drive. That is nearly a deal-breaker for me, and it seems…
6 votes -
Proton Mail Lite Plan - $10/year
Many users, like myself, don’t require the full Mail Plus subscription but still want a reliable, privacy focused email experience. For casual users who primarily receive emails, a Lite Plan could be the perfect fit.
Including an additional pm.me address or at least access to Proton Bridge would add significant value. A simple pricing model, such as $1/month or $10/year, would make this plan accessible to a wide range of users, encouraging more people to adopt Proton Mail while keeping it affordable.
8 votes -
2FA Authenticator App algorithm upgrade beyond SHA-1
Appreciate 2FA authenticator app support in the solution.
Would like to see support for not just SHA-1 (known insecure) hashing algorithms for code generation but also SHA-256 or SHA-512.
Bitwarden supports SHA-256 in their solution.
13 votes -
Allow for an upgrade path in Google Play......
I am stuck after buying a Pass Plus subscription. No upgrade path in Google Play, no way out, no support. Contacted both Proton support and Google support. No help from either ends. Only 2 options are:
1. Wait until my subscription expires NEXT YEAR in September PLUS another 60 day grace period they have to keep themselves linked to you as long as possible. And there's no guarantee they will even unlink themselves after waiting for OVER A YEAR! These are just fairytales.
2. Make a new account and subscribe online and pay full price and lose my current domain.…
5 votes -
Lifetime Mail Plus
I really like the Pass Plus lifetime plan, because I can rely on all my aliases being active forever.
I am interested in the Mail Plus subscription, because of extra addresses and unlimited folders/tags, but it makes me uncomfortable knowing my important extra addresses would stop working if my subscription gets canceled.
It is understandable that lifetime plans are not profitable in the long term, but the perks of Mail Plus and Pass Plus are not as expensive as providing VPN or cloud storage and Proton already added a Pass lifetime option.
Another user shared the idea to buy lifetime…10 votes -
Recovery phrases shouldn't be instant access – A safer alternative: recovery phrase + delayed access
First of all, I don’t see the real value of the current recovery phrase. If someone securely stores their master password and TOTP seed, those already provide full access to the account – just like a recovery phrase does. So what’s the actual benefit of having a separate recovery phrase in this setup?
Sure, I understand that a recovery phrase that bypasses 2FA is more convenient, but from a security standpoint, it's essentially the same as handing over full access – there's no meaningful distinction.
In practical terms, both a recovery phrase and a written-down master password + TOTP seed…
6 votes -
Monero as a direct payment option
Proton should support Monero payments for all services, in particular email and VPN.
At present, Proton does not accept Monero payments directly, but rather refer to some 3rd party option.
This proposal is specifically regarding Proton accepting Monero payments directly, similar to how they currently do for Bitcoin.
4 votes -
Wero Wallet as payment method
I really don't want to support US companies anymore. I don't want to pay with Google, Visa, Mastercard, etc.
I also don't want to pay with cash or Bitcoin because of convinience.
Please let us pay using Wero Wallet.3 votes -
4 votes
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Family Plans - I have 7 people in my family - can we increase beyond 6?
I have 7 people in my family - can we increase beyond 6?
154 votes -
Stop locking advertised 1GB of storage behind a 15-day call to action
One's locked at 500Mb if they don't perfom actions they might not even be able to, although the service advertised itself as 1GB no strings attached.
It feels shady, reminds of the disgraceful practices we're trying to avoid by using Proton, & completely turned a friend off the service because they wanted a clean e-mail adress, not another source of economic pressure.5 votes -
Easier Management of Multiple Proton Accounts (with Admin/Billing Role)
As a small business owner, I often manage multiple Proton accounts – for example, one for personal use and others for different projects or clients. While Proton is already a great tool, handling multiple accounts could be made a lot more convenient.
What would help:
The ability to link and switch between multiple Proton accounts within the same interface, without constantly logging in and out.
An option to set different billing addresses and email contacts per account. This would be especially useful when managing subscriptions for multiple businesses or teams.
A centralized view where I can see all active subscriptions…
7 votes -
Stablecoins for crypto payments (examples: USDT, USDC)
Expanding Choice Beyond Bitcoin
10 votes
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