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Accounts & payments

226 results found

  1. Enable payments to be taken from a backup payment source

    Currently, you can add additional credit/debit cards and paypal, but the payment will only be taken from the default payment option.

    3 votes

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    1 comment  ·  Payments  ·  Admin →
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  2. Visionary + Business Suite Plan

    I would like a combination of the Visunar plan and the business plan.
    A subscription where you can manage both features.
    I would consider it worth €150 a month for 10 users + 1 VPN IP server.
    The API key should be easier to manage.
    You should be able to delete the IP monitoring logs yourself.
    The business plan should have an admin account whose rights cannot be revoked by other admin accounts in the organization.

    I would like to test the beta features.

    3 votes

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    0 comments  ·  Plans  ·  Admin →
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  3. Shared folders for proton drive with business plans

    Add shared Folders or a Common proton drive for all proton users within a business plan of one company.

    It would be great to have a company wide proton drive where ieach folder can have access rights for a List of users.

    2 votes

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  4. Benefits + locking in long term users

    I was thinking of a good and healthy way for both users and company to support long term users.

    I got to this idea.

    Every year a customer has a subscription they get 1% more lifetime discount. (Until the subscription is cancelled)
    So after 1 year you get 1%
    2 years 2%
    That goes up to a maximum for example 25% after being a loyal customer for 25 years.
    Or 50% after 50 years that's up to the company what they feel good about.

    If you cancel your subscription once (or can't pay it) you lose all the build up…

    2 votes

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  5. emergency kit

    I'd like to see a sheet like the one provided by 1password with login information for emergencies.

    11 votes

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    1 comment  ·  Accounts  ·  Admin →
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  6. Purchase extra domains

    It was possible to purchase extra domains before the rebranding. I’d like to see that feature returned across all plans including Visionary, especially given the feature exists for business accounts.

    While I appreciate a lot of effort went into creating the current individual, family, and business plans, some of us have a lot of domains and are therefore forced to stick with less privacy friendly but more flexible email providers. Let me add as many as I need for $x per domain.

    2 votes

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  7. Single-page sign-in

    I use an Onlykey for password management, 2fa, and passkeys. It'd be nice if there were the option to switch to a single-page sign-in form across platforms and services so that I could save my UN, PW, and TOTP to a single slot.

    As it stands, I have to open a text document, use the Onlykey to paste my credentials, and then copy/paste them into the sign-in form. The only alternative right now is to assign the password to one slot, and the TOTP to another. I've only got 24 slots, and I resent having to use more than one…

    3 votes

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    0 comments  ·  Accounts  ·  Admin →
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  8. Allow adding a second paypal payment method or updating/deleting current

    I used my Paypal account to pay for my Proton account. I updated my Paypal credentials with anonymous login. I can not either change the Paypal credentials or delete the Paypal payment method. I have to add a card to allow me to change Paypal account. This is not ideal.

    Please allow Paypal information update or add a second Paypal method.

    Thank you.

    5 votes

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    0 comments  ·  Payments  ·  Admin →
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  9. Multiple Account Registration

    Currently, we are unable to register multiple accounts or change payment accounts. Please implement a specification change.

    3 votes

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  10. Very Expensive for disabled UK pensioner

    Offer incentive of discount for loyal customers. Product is great but regretably far too expensive!
    When you are a disabled pensioner in the UK, we cannot afford the high "usual" price.
    You should be encouraging folk to renew, not leave.
    Great product and customer service. Poor unaffordable pricing!
    Why increase the "churn rate" when you already have a captive audience?

    2 votes

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    0 comments  ·  Accounts  ·  Admin →
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  11. dedicated subscription tab/page

    1. How about some navigation jump links at the top of the all settings page to let people know there is more on the page.

    subscription options>
    current subscription level>
    payment methods>
    credits>
    gift code>
    Invoices>
    Notifications>
    Export/Import> (or security and privacy settings page)
    cancel> (or security and privacy settings page)

    1. At the top of the dashboard, the subscription comparisons should indicate current level.
    5 votes

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    1 comment  ·  Accounts  ·  Admin →
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  12. Integrate Flexa for payments

    Flexa accepts many different crypto currencies and stablecoins. It's the fastest and most fraud proof payment network in the world. Their SDK can be integrated in any app or website at no cost.

    5 votes

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  13. Add a Confirmation Prompt for System-Wide Password Changes

    Changing a password on a single Proton service (e.g., Proton VPN) can unexpectedly change the password for all connected Proton services, including Proton Mail and Proton Pass. This can lead to users being locked out of their accounts, especially if they have not set up a recovery method.

    This is particularly confusing when using an alias. A user might assume the password change only affects the specific service tied to that alias, not the entire Proton account. I experienced this firsthand; I was lucky enough to get all my data back after a reset.

    3 votes

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    0 comments  ·  Accounts  ·  Admin →
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  14. Idea Proposal: Custom Domain as Default Address in ProtonMail

    Problem:
    Currently, when users add a custom domain to ProtonMail, their primary login and default email often remain as @proton.me or @pm.me.
    While aliases can be set up, the Proton address cannot be fully removed, and users can’t set the custom domain as the true default identity.
    This creates friction for users who want to use their own domain exclusively for both sending and receiving emails.

    3 votes

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    1 comment  ·  Accounts  ·  Admin →
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  15. Create new Account/user from within duo settings

    I have 2 businesses running from within 1 duo account which I need to separate into 2 separate accounts from within duo admin, I want to drag and drop the addresses from the main account into the new user account to separate my businesses, this is Critical!
    I cannot delete the addresses and reclaim them under a new account because not only is there a limit to delete 1 per year, but also my business domains are already setup for both businesses under 1 account, I want and need to separate them like separate entities from within the duo admin.

    4 votes

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    0 comments  ·  Accounts  ·  Admin →
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  16. Add Twint please

    As a Swiss Company i really expected that i could pay with Twint.

    3 votes

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    1 comment  ·  Payments  ·  Admin →
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  17. Multiple 2FA Devices

    Proton supports setting up 2FA for logins to Proton itself which is great, however I would like the option to setup more than one 2FA device (ie. Apple Passwords, Microsoft Authenticator, Bitwarden, etc.)

    5 votes

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    0 comments  ·  Accounts  ·  Admin →
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  18. Openstreet map integration please

    App where we can contribute and use openstreet map

    50 votes

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  19. Lowest Cost Family Plan

    Guys - I would love to purchase and support Proton, but the pricing needs to be changed up. I'm not sure where y'all are at, but not all Americans are rich. My wife and I are both teachers. We keep all our important stuff in ProtonMail for security, but we have access to M365 and Google for free, and practically no limit on space or features.

    I would pay for Proton Mail - just because. If I could get everything for my family for something like $99 a year, I would do it. I think you would have a ton…

    3 votes

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  20. j aimerais savoir pourquoi j ai payer pour un abonnement illimité et que peu importe ou que je regarde sa me demande de upgrader mon abonn

    il devrait mettre sa plus simple . que ont puisse voir facilement et en tout temps notre niveau d abonnement et aussi pour le soutient a la clientèle ces très très compliqué .
    sa a prit 3 jour régler mon problème au début il disait que il avait rien d anormal mais je n avait plus Access a rien .
    il ont énormément de progrès a faire du coter support a la clientèle.
    i devrait aussi mettre en place du support en Français.
    sur tout pour la clientèle comme moi qui paye .

    donc si quelque un du service a…

    2 votes

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    2 comments  ·  Accounts  ·  Admin →
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